Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
NEIL S.
Verified Buyer
Posted May 15, 2024
Excellent sales support
Excellent sales support Got exactly the right product for me with guidance. Follow-up after the sale was confusing as the withdrawal necessitates that two copies of the sale were posted in my checking account until the sale was finalized and one of the postings disappears magically.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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MAVIS L.
Verified Buyer
Posted May 14, 2024
HP Cartridge
They are expensive. I no longer purchase at Staples. I go through the HP Program.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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DONALD H.
Verified Buyer
Posted May 13, 2024
Am still using a previous which seems to be fine. Cannot report on how long it lasts as yet (and thus costs).
This review is for HP 962 Black Standard Yield Ink Cartridge, Prints Up to 1,000 Pages (3HZ99AN#140)
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JEFFERY S.
Posted May 13, 2024
XL Cartridges HP Ink 962
I was very happy to see that Staples had the large capacity ink cartridges for our Office Inkjet Pro printer. The delivery service was excellent and I received the cartridges the next day. Pricing and the rewards program add to the benefits of shopping online and in-store at Staples.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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DEANNA K.
Verified Buyer
Posted May 13, 2024
Good products. No mess. Easy to install. Would recommend.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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MIMI
Verified Buyer
Posted May 12, 2024
XL toners are worth it
I get the XL so I can print more pages per cartridge. There really is a difference.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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JERRY L.
Verified Buyer
Posted May 12, 2024
What can I say....
Works well in my printer!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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ROBERT N.
Verified Buyer
Posted May 12, 2024
If u want to have u r HP printer to run its best use HP ink!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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M.D.
Verified Buyer
Posted May 10, 2024
HP Ink
Needed item prices are up everywhere. Glad to have found what I need. Everyone Staples need to hire cashier's slow checkout.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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E.E.
Verified Buyer
Reviewed at:
Staples Business
Posted May 9, 2024
HP Printer
Great quality
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JOAN M.
Verified Buyer
Posted May 8, 2024
HP 962XL/962
Purchased incorrect size did not open returned and purchased HP 952.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Bob
Verified Buyer
Posted May 7, 2024
962 ink cartridge
Always works well and color looks rich
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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M.P.
Verified Buyer
Posted May 6, 2024
Had the what we needed
Happy they had it in stock and we received it right away.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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VALLERIE K.
Verified Buyer
Posted May 6, 2024
CompTech
Cartridages in a set are ideal. Easy to install.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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kaycey
Verified Buyer
Posted May 6, 2024
HP Ink
Ink for printer works like supposed to
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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TORRELL R.
Verified Buyer
Posted May 5, 2024
Just what I needed.
Been a HP ink user for many years.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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RICHARD C.
Verified Buyer
Posted May 5, 2024
Ink cartridges
HP ink cartridges seem to last longer then other brands.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Ampy
Verified Buyer
Reviewed at:
hp.com
Posted May 4, 2024
The original
The 962XL High Yield Black is the best option for your HP printer. I recommend this product 100 percent
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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rkmjr
Verified Buyer
Posted May 2, 2024
I am a little disappointed in the shelf life of these cartridges. I buy the larger multi pack to save money but the ink only has a short shelf life!
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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P.P.
Verified Buyer
Posted May 2, 2024
STAFF WAS GREAT.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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