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Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)

4.46
6468 reviews
5 star
77%
4 star
9%
3 star
5%
2 star
2%
1 star
7%

Summary of reviews

HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.

Summary generated by AI based on customer reviews, including incentivized reviews.

Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
Most recent reviews
ANNETTE W.
Verified Buyer
Posted Apr 17, 2024
Fabulous Toner and Delivery
We love this toner and use it for most of our printers. The quality is wonderful. Delivery is great too.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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AIRVING O.
Verified Buyer
Posted Apr 17, 2024
Ink
I have been using this product for several years and I am very satisfied with it.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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Recommend in 3-pack
Verified Buyer
Reviewed at:
hp.com
Posted Apr 17, 2024
Hp ink
Excellent ink
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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R.M.
Verified Buyer
Reviewed at:
Staples Business
Posted Apr 15, 2024
Printer ink
It does it only job puts ink on paper
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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DAVID B.
Verified Buyer
Posted Apr 15, 2024
Timely
The store retrieved what I needed quickly!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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DONNA E.
Verified Buyer
Posted Apr 14, 2024
ORDER
THEY KEEP SENDING ME THIS NOT THE 962 XL
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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RICHARDP H.
Verified Buyer
Posted Apr 14, 2024
HP Ink
It's what we needed to keep using the printer
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Salliott
Verified Buyer
Posted Apr 14, 2024
HP Ink Cartridges
Great price! In stock.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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J.N.
Verified Buyer
Posted Apr 13, 2024
HP Products are great quality
I received the package on time with the ink cartridge but unfortunately I ordered the wrong one. Is it possible to return it and get the one I need?
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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Fricka
Verified Buyer
Reviewed at:
staples.ca
Posted Apr 12, 2024
Works great
Genuine HP cartridges. Work great.
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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MIMI
Verified Buyer
Posted Apr 11, 2024
XL toner makes a difference
I'm glad I use the XL packs. They do a better job for longer than the regular ones. Saves me money in the end which is what it's all about. Enjoy your day!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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ASHVIN P.
Verified Buyer
Posted Apr 11, 2024
Great product good value for money and excellent in printing jobs long lasting.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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OLGA B.
Verified Buyer
Posted Apr 11, 2024
Is a very good 4 pack cartridge.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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J.S.
Verified Buyer
Posted Apr 9, 2024
Ink purchase
Ink is great. Never get any points on account with purchase after signing up.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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MIMI
Verified Buyer
Posted Apr 8, 2024
Love the XL toners
The XL toners last a lot longer than the regular toners. Ships fast. Good price.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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veryugly
Verified Buyer
Reviewed at:
hp.com
Posted Apr 7, 2024
waste
Printer would not let me printing BLACK unless other cartridges were useable. Last time I buy an HP
This review is for HP 962 Magenta Original Ink Cartridge, 3HZ97AN#140
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Verified Buyer
Reviewed at:
hp.com
Posted Apr 2, 2024
HP 962 3-pack ink
Excellent product.
This review is for HP 962 3-Pack CMY Original Ink Cartridge Combo
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DEBRA S.
Verified Buyer
Posted Apr 1, 2024
Amazing Service!!
Thank God for Staples!! I want to say I had the best service at the El Cajon store!!! David and Casandra are AMAZING. I don't have great technological experience and they went ABOOVE AND BEYOND. I will always go to this store for my office needs and believe these employees and the store itself was professional courteous and helpful. I appreciate all you do!!!!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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ROBERT V.
Verified Buyer
Posted Mar 31, 2024
ink
Too expensive especially when getting all 4
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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MER
Verified Buyer
Posted Mar 30, 2024
buy in store pay a premium for it.
I also ordered the same thru Staples on-line which was $7.00 cheaper than the store. But I needed the replacement at that monent so I bought one at the store and paid $7.00 more. I doubt I'll shop in the store again.
This review is for HP 962XL Magenta High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA01AN#140)
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