Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
RickM
Verified Buyer
Posted Apr 4, 2023
HP962 Black Ink
It's an ink cartridge that works just like you guessed it an ink cartridge!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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Matt1269
Verified Buyer
Reviewed at:
hp.com
Posted Apr 2, 2023
I love HP ink.
I love the quality, value and ease of ordering HP ink.
This review is for HP 962 Magenta Original Ink Cartridge, 3HZ97AN#140
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GARETT F.
Verified Buyer
Posted Mar 31, 2023
So yea
Works perfectly very expensive and doesn’t last very long.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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WILLIAM B.
Verified Buyer
Posted Mar 27, 2023
Boycott HP
HP Printers come with firmware that block the use of 3 party printer cartridges forcing you to purchase their over-priced cartridges. I highly recommend choosing a company that doesn't engage in anti-competitive practices if you are in the market for a printer or computer.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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Kennie C
Verified Buyer
Reviewed at:
hp.com
Posted Mar 26, 2023
ink
ink is too high. my pc would not allow me to join ink program and i cant afford a monthly fee any way.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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Response from Staples :
Hi there Kennie,
I see you want to join the HP instant ink program. This wonderful program will save you time and money on ink. Go to www.hp.com/us-en/shop/cv/instantink/. If you experience issues with the sign-up, go to www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Amanda , March 29, 2023
The Kid on wall street
Verified Buyer
Reviewed at:
hp.com
Posted Mar 26, 2023
easy ordering
Great support
This review is for HP 962XL High Yield Cyan Original Ink Cartridge, 3JA00AN#140
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R.M.
Verified Buyer
Posted Mar 23, 2023
Ink
The ink cartilages are a great asset.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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TERRY G.
Verified Buyer
Posted Mar 23, 2023
Good quality
I appreciate Staples always having my ink in stock at my local store whenever I need to replace.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Jane
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 22, 2023
Too late took over 1 week!
Delivered to wrong house even though address was correct
This review is for HP 962XL Black Original Ink Cartridge (3JA03AN#140)
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CARLOS N.
Verified Buyer
Posted Mar 22, 2023
Ink Yellow 962XL
I never have a problem when I buy ink from Staples and the price is stable
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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P.S.
Verified Buyer
Posted Mar 22, 2023
Ink prices
I could not believe how expensive the ink I purchased was. $124. I will have to try another source for less expensive ink.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Response from Staples :
Hi Phyllis It appears you are facing two separate problems. I will address them both. If the color is missing from certain sections it is unlikely to be from the cartridge. Check printer troubleshooting. As for the black ink clean the cartridge printhead and the black rollers. The combination should eliminate the smudges. Amanda HP Care www.hp.com/support/
March 28, 2023
VIRGINIA ALICE D.
Verified Buyer
Posted Mar 21, 2023
I am very happy with my order and would recommend Staples to anyone needing printer and office supplies.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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GLORIA M.
Verified Buyer
Posted Mar 20, 2023
HP Ink Purchase
I was surprised at how fast this package came and that the process was so smooth. Also the price was right!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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T.S.
Verified Buyer
Posted Mar 19, 2023
Excellent customer service-thank you!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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NOAH M.
Verified Buyer
Posted Mar 17, 2023
Over priced
Excellent product but too expensive. Major price increase since last purchased.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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Sue Gillikin
Verified Buyer
Posted Mar 16, 2023
Very easy order and receipt of order
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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ANNETTE R.
Verified Buyer
Posted Mar 15, 2023
HP Ink Cartridges
Exactly what I was looking for. Packaging had changed but the contents were the same three colors and two XL black cartridges.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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PATRICIA A B.
Verified Buyer
Posted Mar 15, 2023
Great with Deliveries
No worries they will ship on the date they promise. They will Not change their delivery date!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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R.G.
Verified Buyer
Posted Mar 13, 2023
Great customer service.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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RALPH R.
Verified Buyer
Posted Mar 13, 2023
INK CARTRIDGE HP 962
THE INK IS GREAT BUT THE PRODUCT IS EXPENSIVE.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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