Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
BYRON W.
Verified Buyer
Posted Feb 25, 2023
Wish they had XL
It's fine but wish Staples had the XL. Lasts so much longer.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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JOHN B.
Verified Buyer
Posted Feb 25, 2023
HP INK PACK
It was a good value when ink is needed
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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JOE R.
Verified Buyer
Posted Feb 24, 2023
It’s ink
Wow the fit and quality are amazing! C’mon…it’s printer ink. It prints my pages in ink.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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Tom
Verified Buyer
Posted Feb 23, 2023
Dual Black pack
I do a lot of black only printing and this packaging saves me the trouble of buying the black cartridge separately.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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ERNEST T.
Verified Buyer
Posted Feb 23, 2023
HP OfficeJet Pro 1915e Ink Cartridges
This was a money saver good buy!
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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Frank USA Florida
Verified Buyer
Reviewed at:
hp.com
Posted Feb 22, 2023
Toner purchase
Easy to purchase and worked well
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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DAVID W.
Verified Buyer
Posted Feb 22, 2023
HP962
The printer works fine now.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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JON J.
Verified Buyer
Posted Feb 22, 2023
HP 962xl
This toner cartridge was awesome. It was so much better than the other 15-20 identical cartridges I have purchased in the past. 10 out of 10. Totally worth the 159 dollars.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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jbrandq
Verified Buyer
Posted Feb 22, 2023
HP Printer Cartridges
Purchase cheaper ink cartridges online and they were terrible decided to walk into Staples and buy the HP cartridges happy I did as immediately I saw the difference in my printing no smudges faded areas my prints were perfect
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Nathan
Verified Buyer
Reviewed at:
Quill
Posted Feb 21, 2023
Better Prices than HP
Go no further than Quill if you need ink. The shipping and cost is way more reasonable than HP.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges 5/Pack (6ZA57AN)
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MIGDALIA L.
Verified Buyer
Posted Feb 21, 2023
962xl ink
So much money! only lasted 2 weeks and now ink is low. Hardly any use. This is the 3rd time it has happened. will not purchase there anymore. They will think I am lying if I keep returning them but cannot continue to use.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Response from Staples :
Hi Migdalia Returns are accepted as long as they comply with the return policy. See the return policy at www.staples.com/sbd/content/help/shipping/. It might not be a defective cartridge if this happened with multiple cartridges. Each runs out in dry environments. To counter this turn off the printer each time. Clean the printer before each use. Good luck with your next one. Amanda HP Care www.hp.com/support/
February 28, 2023
Jeff Shap
Verified Buyer
Reviewed at:
hp.com
Posted Feb 20, 2023
Empty Cartridge
The yellow cartridge was either damaged or empty. The app said empty.
This review is for HP 962 Yellow Original Ink Cartridge, 3HZ98AN#140
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Response from Staples :
Hi Jeff,
Getting an empty cartridge stops the ability to print. I understand the interruption to your day. In this case, a quick return is the best solution. Go to www.support.hp.com/us-en/contact-hp/ for help. For a return, go to www.hp.com/us-en/shop/cv/returnsandexchanges. These outcomes are rare, so I hope your next HP experience is fantastic.
Amanda
HP Care
www.hp.com/support/
Amanda , February 27, 2023
R.D.
Verified Buyer
Posted Feb 20, 2023
Great Ink
The HP962 Cartridges are excellent. They seem to be long lasting and high quality. I have never seen a problem with them compared to other brands.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JOHN K.
Verified Buyer
Posted Feb 20, 2023
Camaroguy56
The printer ink fits our printer perfectly.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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PATRICK R.
Verified Buyer
Posted Feb 19, 2023
Great ink buy
I love the deals I get when I buy my printer ink from Staples. Always a great price and always in stock. Love you guys.
This review is for HP 962 Black Standard Yield Ink Cartridge, Prints Up to 1,000 Pages (3HZ99AN#140)
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K.I.
Verified Buyer
Posted Feb 18, 2023
Great quality but a bit expensive!
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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dennis
Verified Buyer
Posted Feb 18, 2023
I do not understand the question what title?
It is what I expected
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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ANNA M S.
Verified Buyer
Posted Feb 18, 2023
hp 962xl/962 high yield
reason so low price to high
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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K.T.
Verified Buyer
Posted Feb 18, 2023
Excellent information and gave good recommendations
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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lorn
Verified Buyer
Reviewed at:
hp.com
Posted Feb 17, 2023
had to replace all three cartridges, so glad I ordered the combo.
Glad I ordered, seems my printer would not print unless I replaced all three cartridges, even though only the yellow one was empty.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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