Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
Cclarkt6
Verified Buyer
Reviewed at:
hp.com
Posted Feb 9, 2023
Great Ink Fast delivery
Great Ink Fast delivery
This review is for HP 962XL High Yield Cyan Original Ink Cartridge, 3JA00AN#140
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ALISONN Z.
Verified Buyer
Posted Feb 9, 2023
HP ink
I use HP Ink for my HP printer and it’s lovely!
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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ELIZABETH
Verified Buyer
Posted Feb 9, 2023
Great ink cartridges
Easy to change cartridge and works great!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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G. Popat
Verified Buyer
Reviewed at:
hp.com
Posted Feb 8, 2023
Easy website
The website is easy to use and product came intime.
This review is for HP 962XL High Yield Cyan Original Ink Cartridge, 3JA00AN#140
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Kbgmc3
Verified Buyer
Reviewed at:
hp.com
Posted Feb 7, 2023
INK!
Good, easy to install and did the job!
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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Patronia
Verified Buyer
Reviewed at:
hp.com
Posted Feb 6, 2023
Ink satisfaction
I have always been satisfied with HP ink. However, you may want to take a look at the price as it was more expensive than at one of our local stores.
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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Verified Buyer
Posted Feb 6, 2023
Like the extra capacity
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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EULA C.
Verified Buyer
Posted Feb 6, 2023
HP 962 Ink for Printer
I love the ink my document’s always come out clean The ink always last a long time. I recommend it highly.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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RON H.
Verified Buyer
Posted Feb 6, 2023
Ink did not work
The ink did not work in the HP printer. We tried 3 different sets of cartridges. Fortunately the Staples tech did not charge us for the 3rd set when he tried it in the printer. Apparently HP is making it so hard to use alternate ink that the printer won't even recognize it's own ink.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Response from Staples :
Hi there Ron Did you get a return from Staples? The site www.staples.com/sbd/content/help/shipping/ provides an online return form. You also have the option to return the cartridges to a store. If your printer rejects multiple cartridges it is from a recent software update. Reverting this update will allow printing to occur. Try to unplug and restart the printer as well. Amanda HP Care www.hp.com/support/
February 9, 2023
CONSTANCE L.
Verified Buyer
Posted Feb 5, 2023
Review of ink cartridges
They work great easy to use…. But don’t last long as before and— way too costly!
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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LUZ T.
Verified Buyer
Posted Feb 4, 2023
HP 962 ink cartridge
it came on time as expected. Loved that no paper was used when for wrapping product inside the box. You also kept me posted on my delivery time/day via email.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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R.A.
Verified Buyer
Posted Feb 4, 2023
Awesome result in printing
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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J.R.
Verified Buyer
Posted Feb 4, 2023
HP962
I am happy it is alway on the shelve and available. A little on the expensive side.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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C.S.
Verified Buyer
Posted Feb 4, 2023
Printer ink
I think it might be less expensive to buy a new printer than to buy ink.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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sanders98
Verified Buyer
Reviewed at:
hp.com
Posted Feb 2, 2023
HP 962XL High Yield Black Original Ink Cartridge
glad o get this in the mail
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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sanders98
Verified Buyer
Reviewed at:
hp.com
Posted Feb 2, 2023
HP 962 CMY Original Ink Combo 3-Pk
happy to get this in the mail
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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Gawdat
Verified Buyer
Reviewed at:
hp.com
Posted Feb 2, 2023
It’s a good quality but the price is too high
The price is too high you need to lower your prices
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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Marilyn from Bermuda
Verified Buyer
Reviewed at:
hp.com
Posted Feb 2, 2023
962XL Inks
Same as for 962 XL Magenta
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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Marilyn from Bermuda
Verified Buyer
Reviewed at:
hp.com
Posted Feb 2, 2023
962XL Inks
Same as for 962XL Magenta
This review is for HP 962XL High Yield Cyan Original Ink Cartridge, 3JA00AN#140
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ANGELA P.
Verified Buyer
Posted Feb 1, 2023
GOOD QUALITY
LOVE THE COLOR OF THE PICTURES THAT IT MAKES
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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