Skip to main content
Skip to footer
Accessibility Commitment
Save $25 or more on custom print 
As low as $38.99 80/96 ct. K-cup pods 
Furniture savings event, extra 20% off 
Save $25 or more on custom print 

Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)

4.46
6468 reviews
5 star
77%
4 star
9%
3 star
5%
2 star
2%
1 star
7%

Summary of reviews

HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.

Summary generated by AI based on customer reviews, including incentivized reviews.

Most helpful positive review
Posted Apr 1, 2026
HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cart
For everyday and card printing
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
Most recent reviews
REGINA M.
Verified Buyer
Posted Nov 14, 2022
Ink Cartridges Purchased
Top notch cashier support with downloading updated Store App!
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
STEPHEN B.
Verified Buyer
Posted Nov 12, 2022
Inky
Expense diminishes the value
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
0up votes 0
0down votes 0
Report
BARBARA M.
Verified Buyer
Posted Nov 12, 2022
INK
Ink is good color and with new printer..it is cheaper
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
Edgart21
Verified Buyer
Reviewed at:
hp.com
Posted Nov 11, 2022
Hp Ink
Love the stuff the colors are very vivid
This review is for HP 962XL High Yield Magenta Original Ink Cartridge, 3JA01AN#140
0up votes 0
0down votes 0
Report
TERRI H.
Verified Buyer
Reviewed at:
Quill
Posted Nov 11, 2022
Ink Cartridge
I always get great service with Quill!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge 4/Pack (3JB34AN#
0up votes 0
0down votes 0
Report
ELISE H.
Verified Buyer
Posted Nov 11, 2022
962XL ink tanks
They are great. Quick service. It lasts a long time.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
USER 5.
Verified Buyer
Reviewed at:
Staples Business
Posted Nov 10, 2022
great price
great price it was cheaper to buy to of these thin the 2 back black with the 4 colors.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
ROBERT F.
Verified Buyer
Posted Nov 10, 2022
HP Ink
Clear clean print. A little pricy but the quality is very consistent.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
PATRICIA M.
Verified Buyer
Posted Nov 10, 2022
printer cartridge
A good product for my printer
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
P.M.
Verified Buyer
Posted Nov 10, 2022
Ink works great! Printer works Great. Staples is always good. Just think is very expensive.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
HARJIT KAUR S.
Verified Buyer
Reviewed at:
Staples Business
Posted Nov 9, 2022
Black High Yield Ink Cartridge
Highly recommend It's good cartridge.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
General Lee
Verified Buyer
Posted Nov 9, 2022
They always work for me.
I use this ink because I have never had a problem with the original HP ink.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
JERRY D.
Verified Buyer
Posted Nov 9, 2022
HP Inks
HP inks are always good.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
A.S.
Verified Buyer
Posted Nov 7, 2022
HP Ink Review
Works fine way too expensive for ink.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
PAulDiCo
Verified Buyer
Reviewed at:
hp.com
Posted Nov 5, 2022
Office jet pro 9010
Printer error message incompatible cartridge
This review is for HP 962 Yellow Original Ink Cartridge, 3HZ98AN#140
0up votes 0
0down votes 0
Report
Response from Staples :
Hi there Paul, Receiving an error message is irritating. We understand this message impacted your results. For that, we would like to apologize. If you would like, technical support at HP can help you. Contact www.support.hp.com/us-en/contact-hp/ for more information. If you prefer to troubleshoot yourself, try restarting the printer. Ensure that all recent updates haven't impacted the printer's ability to read the cartridge. Amanda HP Care www.hp.com/support/
Amanda , November 14, 2022
G.G.
Verified Buyer
Posted Nov 4, 2022
Product was displayed to make it an easy choice
This review is for HP 962XL Magenta High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA01AN#140)
0up votes 0
0down votes 0
Report
CHARLOTTE T.
Verified Buyer
Posted Nov 4, 2022
BE AWARE
Ink purchased as new ink 65 % full. This is the 2nd time I have had this problem.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
1up votes 1
0down votes 0
Report
Brittany C
Verified Buyer
Reviewed at:
hp.com
Posted Nov 3, 2022
Great quality
Great quality ink and a brand I always trust!
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
0up votes 0
0down votes 0
Report
Dogspaw
Verified Buyer
Reviewed at:
hp.com
Posted Nov 2, 2022
Fast service
Good quality good price
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
0up votes 0
0down votes 0
Report
YvesNouville
Verified Buyer
Reviewed at:
hp.com
Posted Nov 1, 2022
Cartridge replacement
It toke me more than an hour to get the cartridges to work properly. Driver update, app updates, printer not found, cartridges showing as empty, etc…that really was a pain.
This review is for HP 962 3-Pack CMY Original Ink Cartridge Combo
0up votes 0
0down votes 0
Report