Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
SHARI C.
Verified Buyer
Posted Oct 14, 2022
Ink cartridge pack
The ink worked well.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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DEBBIE S.
Verified Buyer
Reviewed at:
Staples Business
Posted Oct 13, 2022
HP Printer Ink
This HP Printer ink was the best price I could find having all the colors I needed in XL High Yield. It also seems to last a pretty long time.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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CHRISTINE B.
Verified Buyer
Posted Oct 13, 2022
Ho ink cartridges
Staples is convenient to ny location. Has always had cartridges in stock
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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CYNTHIA M.
Verified Buyer
Posted Oct 12, 2022
Love the Assorted Pack - Hate the Price
Ink is so expensive but I'm hoping it will last a long time.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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DEBORAH N.
Verified Buyer
Posted Oct 12, 2022
HP Ink Cartridges
The packaging of these cartridges would be better if all cartridges were XL. It did though prevent me having to buy separate packages for black and color ink.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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WILMA M.
Verified Buyer
Reviewed at:
Staples Business
Posted Oct 11, 2022
Cartridge order
Excellent service. Received on the day stated on the order. Thanks
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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MARY J.
Verified Buyer
Posted Oct 11, 2022
HP 962XL Black & Color cartridge
I purchased it for my Pastor's printer in his office he seems pleased with the item.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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PAULA S.
Verified Buyer
Reviewed at:
Staples Business
Posted Oct 10, 2022
Great Value
Great value for two XL cartridges
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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NICHOLAS KOSTOPOULOS
Verified Buyer
Posted Oct 10, 2022
Great Toner
Great item doesn't leak
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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MARTHA R.
Verified Buyer
Posted Oct 9, 2022
good product
Good product at good price
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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LARAINE M.
Verified Buyer
Posted Oct 9, 2022
Excellent quality ink
Gives good copies and printing
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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June
Verified Buyer
Reviewed at:
staples.ca
Posted Oct 9, 2022
Ink cartridges for HP Printer.
if you have an HP printer don’t use cheap tillable ink cartridges! Always buy the ink that is recommended for your printer. Printers aren’t cheap!
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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Luna Spider
Verified Buyer
Reviewed at:
hp.com
Posted Oct 8, 2022
Yellow ink
Stop bothering me. I have not installed it. I am sure it will be fine. What choice do I have?
Thanks
Thanks
This review is for HP 962 Yellow Original Ink Cartridge, 3HZ98AN#140
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JOHN W.
Verified Buyer
Posted Oct 7, 2022
Problem with ink or printer
Would not work in printer. Microchip bad??? or Printer problem??? said incompatible. Correct cartridge numbers but Sub message said not for use in this printer?? May not be staples problem. They refunded. Ink was under warranty.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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Response from Staples :
Hi there John I'm glad Staples provided you with a refund. It's never enjoyable to pay more for a cartridge that is unusable. If you can please test the printer with a different cartridge. Testing the printer eliminates the problem. An error message displayed on the screen may provide clarity on the cause. Here are some common error messages www.support.hp.com/us-en/help/diagnostics/. Let us know if your next cartridges work well. Amanda HP Care www.hp.com/support/
October 13, 2022
BARB H.
Verified Buyer
Posted Oct 6, 2022
Xx
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This review is for HP 962 Black Standard Yield Ink Cartridge, Prints Up to 1,000 Pages (3HZ99AN#140)
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Peppers Plus, LLC
Verified Buyer
Reviewed at:
hp.com
Posted Oct 6, 2022
Good ink.
As good as ink gets.
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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Peppers Plus, LLC
Verified Buyer
Reviewed at:
hp.com
Posted Oct 6, 2022
Good ink.
As good as ink gets.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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RONALD B.
Verified Buyer
Posted Oct 5, 2022
Finding Products
Apple Valley Store Personnel where very helpful in finding the products I needed for my Business.
This review is for HP 962XL Magenta High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA01AN#140)
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MICHAEL M.
Verified Buyer
Posted Oct 4, 2022
HP 962 four pack- cyan magenta yellow & black
The package for my HP Office JetPro 9015e is an effective easy to install pack- strengthened by the HP smart software which provides ink color specific levels and guidance as to when to replace.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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BARB S.
Verified Buyer
Posted Oct 1, 2022
ink
good product easy to replace
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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