Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
Brian K
Verified Buyer
Reviewed at:
hp.com
Posted Sep 30, 2022
Slow delivery
HP ink purchase
This review is for HP 962XL High Yield Black Original Ink Cartridge
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ILENE M.
Verified Buyer
Posted Sep 26, 2022
HP 962XL Black High Yield Ink Cartridge
HP product produces great black/white documents. Everyone at Staples are very helpful from the floor to the register. I love all the friendliness. ilene
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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GEOFFREY F.
Verified Buyer
Posted Sep 24, 2022
HP printer ink
Timely delivery fair priced
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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VIRGINIA U.
Verified Buyer
Posted Sep 24, 2022
Printer ink
So nice to walk into a close by store and buy what I want.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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CHRISTOPHER D.
Verified Buyer
Posted Sep 23, 2022
Cyan High Yield Ink Cartridge
Great job so far. No problems whatsoever. I have owned it now for about a week. I believe it will last a long time.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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MARY M.
Verified Buyer
Posted Sep 23, 2022
Ink
Have used your ink since we bought the printer. The only problem I had was remembering how to change the ink.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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asmith5683
Verified Buyer
Reviewed at:
hp.com
Posted Sep 21, 2022
Need to get system straightened out
I had to purchase cartridges even though I have the HP monthly plan
This review is for HP 962XL High Yield Magenta Original Ink Cartridge, 3JA01AN#140
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KIM T.
Verified Buyer
Posted Sep 20, 2022
Fits perfectly
Fits perfectly and was delivered quickly! Thank you!
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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RUTHIE A. S.
Verified Buyer
Posted Sep 20, 2022
Great Choice
The HP 962 color combo was exactly what I needed at the time. Previous 3 purchases had included the black. As a result I won't need to buy the 4-color combo for a while.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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STUART B.
Verified Buyer
Posted Sep 19, 2022
good product
Good service good product
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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JACOB L.
Verified Buyer
Posted Sep 19, 2022
Good
Customer service good
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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PEGGY L.
Verified Buyer
Posted Sep 16, 2022
Ink
Pricing good excellent product
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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ROBERT G.
Verified Buyer
Posted Sep 16, 2022
My Recent Purchase
The store had everything I came for and the staff was very helpful.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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CHRISTINE H.
Verified Buyer
Reviewed at:
Staples Business
Posted Sep 13, 2022
n/a
use it all the time
This review is for HP 962 Black/Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3YQ25AN#140)
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JOY S.
Verified Buyer
Posted Sep 13, 2022
962 cartridges
Also Jen and Rosi were outstanding staff members….courteous and knowledgeable!!!
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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JERRY C.
Verified Buyer
Posted Sep 12, 2022
purchase
works great fair pricing free delivery
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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FireBird1950
Verified Buyer
Reviewed at:
hp.com
Posted Sep 11, 2022
Printer issue
The ink is ok but the printer says it has a paper jam I can't find and I just turned it off.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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GINNY A.
Verified Buyer
Posted Sep 9, 2022
Customer service
The customer service I received was amazing
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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1oldgoat
Verified Buyer
Reviewed at:
hp.com
Posted Sep 8, 2022
Genuine HP Ink
Always use genuine HP ink to keep my printer in top operating condition. I find that HP inks also print additional pages compared to other cheaper ones.
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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Rev. Paul
Verified Buyer
Reviewed at:
hp.com
Posted Sep 8, 2022
HP ink
Works as advertised
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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