Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
PAUL S.
Verified Buyer
Posted Aug 8, 2022
5
Sales person was excellent
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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WILLIAM C.
Verified Buyer
Posted Aug 7, 2022
replace cartridge
ordered and was delivered to store as promised
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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DIANE N.
Verified Buyer
Posted Aug 7, 2022
Qualify
Staples had not given me credit for dropping off 16 unused old toners/ink.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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1oldgoat
Verified Buyer
Reviewed at:
hp.com
Posted Aug 7, 2022
Genuine HP Ink
Always purchase original ink to keep my printer in top shape. This purchase arrived on schedule and undamaged.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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SUZY P.
Verified Buyer
Posted Aug 6, 2022
Best to use large black
When I can print black ink only with draft setting saves. Expensive but it is better that instant ink for my useage
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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RACHAEL T.
Verified Buyer
Posted Aug 6, 2022
My visit to Staples
I was very satisfied with the excellent service I received. The staff was professional and kind during my experience. Thank you.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JOHAUN L.
Verified Buyer
Posted Aug 5, 2022
A+++ product
Very reliable! Great product .
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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ROBERT R.
Verified Buyer
Posted Aug 5, 2022
HP printer ink
too expensive but it works well
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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SB
Verified Buyer
Posted Aug 4, 2022
EXTREMELY EXPENSIVE!
Almost half the price of the printer itself. Largely HP's fault but really...
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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MJ
Verified Buyer
Reviewed at:
Quill
Posted Aug 2, 2022
Great Quality
The print quality of these cartridges is great.
This review is for HP 962XL Black High Yield Ink Cartridge Prints Up to 2 000 Pages (3JA03AN#140)
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AJDell
Verified Buyer
Reviewed at:
hp.com
Posted Aug 2, 2022
I'll buy it again
Easy to install, great amount of copies per cartridge
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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DONNA W.
Verified Buyer
Posted Aug 1, 2022
Accidently purchased 962 thinking it was 952
No returns on wrong purchase stinks.
This review is for HP 962XL Magenta High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA01AN#140)
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Response from Staples :
Hi there Donna I understand you grabbed the wrong cartridge. I'm a little confused as to why you were denied a return. Was your return date beyond the return window? Was the product already used? Whatever the reason I understand your feelings. If you want to contact HP www.support.hp.com/us-en/contact-hp/ is your best bet. We would be happy to discuss this issue further. Amanda HP Care www.hp.com/support/
August 9, 2022
PATRICIA C.
Verified Buyer
Posted Jul 31, 2022
Replacement color cartridges
Very satisfied- was able to place my order online and quick pickup at the store closest to me. And they are working! Thanks Staples!
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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NANCY B.
Verified Buyer
Posted Jul 31, 2022
Great quality
I love it. Great quality
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Curtron
Verified Buyer
Reviewed at:
staples.ca
Posted Jul 31, 2022
Dissapointed
Took way too long for supposed 2 day delivery. When got the cartridges didnt have the protective tape, and box had been opened. Was not overly pleased.
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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NANCY B.
Verified Buyer
Posted Jul 30, 2022
HP ink cartridge 3/pack
I have used this item before and find it reliable and very satisfactory
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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RAMk
Verified Buyer
Reviewed at:
hp.com
Posted Jul 28, 2022
Efficiency plus
Value tops, long lasting pure colour quick drying.
This review is for HP 962XL High Yield Yellow Original Ink Cartridge
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COLLEEN P.
Verified Buyer
Posted Jul 27, 2022
hp ink
I am hopeful that it will last a long time since I just put it into my printer. It was delivered on the expected date.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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NANCY W.
Verified Buyer
Posted Jul 27, 2022
Easy to install
This product is easy to install and seems to last a long time.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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JIM B.
Verified Buyer
Posted Jul 27, 2022
Customer Service Great
I was not exactly sure what I needed BUT the salesperson was extremely helpful & knowledgeable. Thank you!!!
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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