Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Apr 1, 2026
HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cart
For everyday and card printing
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
SEAN T.
Verified Buyer
Posted May 20, 2022
HP962XL Yellow High Yield Ink Cartridge
Has become Ridiculously expensive per cartridge; I must find other avenues....Note to Management
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
0up votes 0
0down votes 0
Report
CHRIS B.
Verified Buyer
Posted May 20, 2022
HP ink seems to be brighter and last longer
I often shop at Staples. They have everything I need for my studio...and more.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
RAYMOND N.
Verified Buyer
Posted May 19, 2022
Like double black ink
Use Black the most. This save time and feel a better deal.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
0up votes 0
0down votes 0
Report
JOHN K.
Verified Buyer
Posted May 18, 2022
Hp printer cartridge
Just a super product
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
Mary
Verified Buyer
Reviewed at:
Quill
Posted May 17, 2022
Good Deal
The cost for this package of 3 cartridges was approximately $30 less than if they were purchased separately. Since you usually need to replace all 3 at the same time this seemed like a good deal.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
ARNOLD G.
Verified Buyer
Posted May 16, 2022
A little expensive but work well
I use a lot of black ink on my HP 9025 Office jet so I buy the XL version The color does last a long time and prints very nicely so I just buy the regular cartridges. The HP 9025 is a very good printer and scanner and I would recommend it as I have had many HP printers over the years and this one is the best.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
ROBERT M.
Verified Buyer
Posted May 13, 2022
OUTSTANDING
Very good and satisfying experience.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
NICOLA B.
Verified Buyer
Reviewed at:
Staples Business
Posted May 12, 2022
Reliable
Love to get the right ink for my HP. Thanks Staples!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
JOHN S.
Verified Buyer
Posted May 12, 2022
Printer Cartridges
Expensive and you can't even use the five dollar discount for it.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
DIANNABOB C.
Verified Buyer
Posted May 11, 2022
In cartridge
Your staff was very knowledgeable for getting me the right ink cartridge ND showing me how to install it.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
0up votes 0
0down votes 0
Report
ALBERT N.
Verified Buyer
Posted May 11, 2022
Got wrong product for my printer.
Store pleasantly exchanged.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
1down votes 1
Report
Response from Staples :
Hi there Albert I am sorry you received the wrong product for your printer. It is not the desired outcome whether it is a customer error or a store error. I am glad you were able to secure a return. Still if you have any feedback feel free to reach out at www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
May 16, 2022
Tom
Verified Buyer
Posted May 11, 2022
Recycling cartridges
I like being able to recycle the empty cartridges at the same time I purchase the replacements hopefully these are actually reused/recycled?!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
Jim
Verified Buyer
Posted May 9, 2022
Ink
The cartridge has blue ink
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
0up votes 0
0down votes 0
Report
TOM VICTOR
Verified Buyer
Posted May 9, 2022
HP INK ACCEPT NO SUBSTITUTES
Loyal to HP Ink - best quality option out there
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
CARLOS N.
Verified Buyer
Posted May 8, 2022
EXCELLENT PRODUCT
I NEVER HAVE A PROBLEM WITH HP
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
0up votes 0
0down votes 0
Report
LAUREN C.
Verified Buyer
Posted May 8, 2022
HP 962XL Black High Yield Ink Cartridge (3JA03AN#1
good price good product.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
CAROLINE H.
Verified Buyer
Posted May 6, 2022
I bought what I needed and got advice as usual
I always enjoy purchasing products from your Gilroy store because they have what I need but also have employees that can better inform me in learning since my husband passed away.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
RICHARD F.
Verified Buyer
Posted May 6, 2022
962 Ink
As usual the high quality HP products have lived up to their reputation shipping was prompt and on time Thanks Rick....
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
SHARI R.
Verified Buyer
Posted May 5, 2022
Bright color!
These are the BEST cartridges! The color is wonderful. I enjoy using them!
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
Disappointed Babzoid
Verified Buyer
Reviewed at:
hp.com
Posted May 5, 2022
Terrible connectivity problems
5ook hrs to get wifi setup with help of online and phone support
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
0up votes 0
0down votes 0
Report
Response from Staples :
Hello,
I am sorry the support experience was so lacking. Sometimes, setups can take a bit of troubleshooting. Connectivity issues typically are from the printer, not the cartridge. I hope the issues are resolved. If not, feel free to reach out to HP support again. I apologize for the inconvenience and the time this incident took.
Amanda
HP Care
www.hp.com/support/
Amanda , May 9, 2022