Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Apr 1, 2026
HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cart
For everyday and card printing
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
Verified Buyer
Reviewed at:
hp.com
Posted Apr 27, 2022
Received in a timely manner. Quality product.
Easy to use service. Takes the guessing game out of which cartridges to buy. Delivered within the time frame promised.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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Hello world
Verified Buyer
Reviewed at:
hp.com
Posted Apr 26, 2022
Too Expensive
It's an ink cartridge. It does what an ink cartridge is supposed to do.
Too expensive
Too expensive
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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ART S.
Verified Buyer
Posted Apr 25, 2022
Pricing
Item is way overpriced!
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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GARY S.
Verified Buyer
Posted Apr 24, 2022
It worked.
It worked except the cyan had to be reseated. First time for everthing.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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LO
Verified Buyer
Posted Apr 21, 2022
Long-lasting
This cartridge really has a high yield. It just doesn't seem to empty! LOL And the ink dries quickly!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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NORRIS J.
Verified Buyer
Posted Apr 21, 2022
Cartridges
Wrong cartridges for my printer. My fault. Service was horrible.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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Response from Staples :
Hello Norris Buying the wrong product is unfortunate. It does occasionally happen. To avoid this error check the printer site online for a list of compatible inks. The poor service fell below your expectations. We apologize for missing the mark. If there is anything we can do see our customer service site at www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
April 28, 2022
LO
Verified Buyer
Posted Apr 21, 2022
Excellent
These cartridge really has plenty of ink for lots of printing...all three colors. Easy to install too.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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CLAUDIA K.
Verified Buyer
Posted Apr 21, 2022
Just the right ink
I needed ink Staples has. Might be at big box store I don’t like those places.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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ALFRED C.
Verified Buyer
Posted Apr 21, 2022
HP INK
Easy to order in quick delivery
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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PAUL W.
Verified Buyer
Posted Apr 20, 2022
slip-in cartridges
so easy to use and install.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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JONATHAN J.
Verified Buyer
Posted Apr 20, 2022
purchases
Store had what I required and sales staff was helpful
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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RAMONA S.
Verified Buyer
Posted Apr 19, 2022
Printer Ink
Wanted to get an XL multi color package but there were none in the store
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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Response from Staples :
Hi there Ramona It's quite disappointing not to find the products you want. I understand how it feels to walk away empty-handed. Fortunately there is quite a selection online. The Staples website contains many products not found in the store. I would navigate to the site before taking a trip to the store. If you have any further questions contact Staples at www.staples.com/sbd/content/about/investorcontact/. Amanda HP Care www.hp.com/support/
April 26, 2022
JAMES S.
Verified Buyer
Posted Apr 19, 2022
Just what the printer needed
Working great. Only needed one of the colors but won't be long before I'll need the others. Helpful to have on hand already when the need arises.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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PETER Casserly
Verified Buyer
Posted Apr 18, 2022
Color cartridges
Printer not working Says it requires new cartridges
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Response from Staples :
Hi there Peter I am sorry this event is happening to you. I want to figure out why this error message pops up on the printer's screen. The most plausible explanation is that the printer isn't reading the sticker on the cartridge. To counter this problem reinsert the cartridge. If you are still experiencing difficulty dealing with our support site is the next step. If you travel to www.support.hp.com/us-en/contact-hp/ to get more answers. Amanda HP Care www.hp.com/support/
April 22, 2022
Dee
Verified Buyer
Posted Apr 14, 2022
Too pricey
The ink is way too high!!!
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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FRED W.
Verified Buyer
Posted Apr 14, 2022
works great..
to high in cost. last longer
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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FRANCES M.
Verified Buyer
Posted Apr 14, 2022
The best store to shop for office supplies
It went very smoothly
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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LOIS M.
Verified Buyer
Posted Apr 13, 2022
Doesn’t seem right
I wonder if the cartridges are full I went through them too quickly And they are to be extra long but not
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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Response from Staples :
Hi there Lois The cartridges should be sold full. You can check the ink levels in the printer before you start printing. I am sorry you didn't get as much ink as you hoped. In the future use draft mode. Monitor the temperature of the room. Parking the cartridge by turning off the printer is another good step. Amanda HP Care www.hp.com/support/
April 18, 2022
RICHARD BARTELS
Verified Buyer
Posted Apr 13, 2022
Looks good in the box
I haven't installed it yet because the printer cam with ink.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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MICHILLE C.
Verified Buyer
Posted Apr 11, 2022
Too Expensive!!!!
As I said it is too expensive
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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