Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
MARIE F.
Verified Buyer
Posted Aug 14, 2025
Thank you for helping me with the mixup from the first order and correcting it. Thank you so very much!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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CD
Verified Buyer
Reviewed at:
staples.ca
Posted Aug 13, 2025
Exactly what was needed, and has the quality ! Knock offs don't have that.
Perfect for our printer, quality there that knock off version don't have.
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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P.H.
Verified Buyer
Reviewed at:
Quill
Posted Aug 10, 2025
Black Ink Cartdridge problem
I replaced the current ink in my printer which is from ( Smart Ink ) with the HP 962 XL and the 962 cyan Magenta Yellow When I printed my XL Spread sheet reports I noticed a vertical line that throught out the spreac sheet that was blank. This was a problem because there were numbers that didn't print in those blanck spaces that I needed. At first it puzzled me a...
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This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge 4/Pack (3JB34AN#
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RAY V.
Verified Buyer
Posted Aug 8, 2025
HP Ink XEREISFW
The purchase was great after the cashier finally found it. I was not impressed with the cashier. First he repeated everything I said as if he didn't understand me; secondly he said they didn't have it. Another employee told him he had to retrieve it from the storeroom and thirdly his attitude gave me the impression that he didn't want to be at work. To be blunt I d...
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This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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SETH H.
Verified Buyer
Posted Aug 8, 2025
Wrong purchase.
Sadly I bought the wrong ink. I needed 952. So I wasted a lot of money
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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DEBBIE L.
Verified Buyer
Posted Aug 8, 2025
My size
This is my size and it is what i needed.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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A cohen
Verified Buyer
Posted Aug 7, 2025
Ink
Easy to use and lasts long time
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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MICHAEL B.
Verified Buyer
Posted Aug 5, 2025
Buy the 4 Pack
I like buying the 4 pack as the price is somewhat less than purchasing thr ink cartridges separately
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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TIM H.
Verified Buyer
Posted Aug 3, 2025
HP Replacement Ink Cartridges
Print quality remains high but unfortunately pricing continues to rise.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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D.T.
Verified Buyer
Posted Jul 27, 2025
Good online delivery
reasonable fee (no shipping fee) with good online service & delivery
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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JIM
Posted Jul 27, 2025
Delivery
Throwing the product in the ditch does not qualify as “delivery.”
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Response from Staples :
Hi James thanks for reaching out to Staples. I'm sorry to hear about the delivery issues that you experienced with this order. ^MS
July 31, 2025
BUMPORENO
Verified Buyer
Posted Jul 27, 2025
962 XL HP Good price shipped quickly
Good price shipped quickly had a coupon .
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Marnie A
Verified Buyer
Reviewed at:
hp.com
Posted Jul 27, 2025
NEVER AGAIN!!!
Printer worked fine until I got new cartridges then even replacing them 2x the printer would not recognize them. I've had HP for decades and they've all been designed to fail. After spending countless years and an obscene amount of money, I'm done. I refuse to contribute one more cent of my hard earned money on your inferior products and customer service LOL don't even ...
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This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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Marnie A
Verified Buyer
Reviewed at:
hp.com
Posted Jul 27, 2025
NEVER AGAIN!!!
Printer worked fine until I got new cartridges then even replacing them 2x the printer would not recognize them. I've had HP for decades and they've all been designed to fail. After spending countless years and an obscene amount of money, I'm done. I refuse to contribute one more cent of my hard earned money on your inferior products and customer service LOL don't even ...
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This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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C.K.
Verified Buyer
Posted Jul 26, 2025
Ink for my HP printer
Staples had exactly what I needed and wanted for my HP printer.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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KIM S.
Verified Buyer
Posted Jul 26, 2025
Late delivery
We were promised a delivery by Friday which we urgently needed for our project. FedEx decided they wouldn’t deliver it and we didn’t get the ink until Monday after the project was over. So this is not a review of the ink it is a review of the failure to deliver on time. Maybe you should use a different delivery service. Because you wasted our time and money.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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J.S.
Verified Buyer
Posted Jul 26, 2025
Printer Ink
Great
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Janice
Reviewed at:
Quill
Posted Jul 24, 2025
This is the wrong cartridge. I needed 952 instead of 962.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge 4/Pack (3JB34AN#
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Janice
Reviewed at:
Quill
Posted Jul 24, 2025
NEED 952 INSTEAD OF 962
This review is for HP 962XL Yellow High Yield Ink Cartridge Prints Up to 1 600 Pages (3JA02AN#140)
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Janice
Reviewed at:
Quill
Posted Jul 24, 2025
WRONG CARTRIDGE I NEED 952 INSTEAD OF 962 NO ADDITIONAL INFORMATION TO REPORT.
This review is for HP 962XL Yellow High Yield Ink Cartridge Prints Up to 1 600 Pages (3JA02AN#140)
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