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Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)

4.46
6468 reviews
5 star
77%
4 star
9%
3 star
5%
2 star
2%
1 star
7%

Summary of reviews

HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.

Summary generated by AI based on customer reviews, including incentivized reviews.

Most helpful positive review
Posted Apr 1, 2026
HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cart
For everyday and card printing
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
Most recent reviews
DONALD
Verified Buyer
Posted Jan 10, 2022
5
I buy it all the timefor my hp priter
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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Done with buying ink
Verified Buyer
Reviewed at:
hp.com
Posted Jan 9, 2022
Fed up with under performance
Certainly not the high yield that it claims to be, should say mediocre yield! I have paid for 3-4 times the ink that I should have.
This review is for HP 962XL High Yield Yellow Original Ink Cartridge, 3JA02AN#140
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Matto
Verified Buyer
Reviewed at:
hp.com
Posted Jan 6, 2022
Excellent !
Excellent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is for HP 962XL High Yield Magenta Original Ink Cartridge, 3JA01AN#140
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Matto
Verified Buyer
Reviewed at:
hp.com
Posted Jan 6, 2022
Excellent !
Excellent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is for HP 962XL High Yield Cyan Original Ink Cartridge, 3JA00AN#140
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Matto
Verified Buyer
Reviewed at:
hp.com
Posted Jan 6, 2022
Excellent !
Excellent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is for HP 962XL High Yield Yellow Original Ink Cartridge, 3JA02AN#140
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Matto
Verified Buyer
Reviewed at:
hp.com
Posted Jan 6, 2022
Excellent !
Excellent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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MikeyfromMillersville
Verified Buyer
Posted Jan 6, 2022
New Ink
The ink works great and the price is very high. But I go to Staples cause they provide free delivery of the ink usually next day or within a couple days. Very pleased.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
1up votes 1
0down votes 0
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GAIL G.
Verified Buyer
Posted Jan 5, 2022
Sales and rewards
Quill another office supply company sends coupons and sales for office supplies directly to my office. Especially for printer cartages .. I only purchase this ink because I was in a jam and needed it right then
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
1up votes 1
0down votes 0
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MARJORIE O.
Verified Buyer
Posted Jan 5, 2022
Expensive!!
The ink does what it is supposed to do. Great product. Just sooooo expensive.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
1up votes 1
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CHRISTINE V.
Verified Buyer
Posted Jan 4, 2022
Expensive ink
Easy to install ink quality seem pretty good. Ink is way to expensive last printer from HP I will buy. The ink program is very bad they shut off the ink cartridges when you end the program. So you can’t use the printer till you buy new cartridges no matter how much ink is left in the mail order program cartridges.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Jenn
Posted Jan 4, 2022
HP 962XL/962
My bad for not fully reading the listing as I thought I was ordering 4 sets of ink and all I got was one set of each color. Not a bargain in my opinion. HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge 4/Pack
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Response from Staples :
Hi Jennifer I see there has been a misunderstanding about the product details. This product comes with four different colors not four cartridges of each color. It seems you believed the purchase came with four cartridges of each color. If you want you could check to see if you can return the item. The return policy is listed at this site https://www.staples.com/sbd/content/help/shipping/. With the link provided there is an option to initiate a return or exchange. If you have additional questions reach out to our technical experts at support. -Amanda HP Care http://hp.com/support/
January 11, 2022
JEAN S.
Verified Buyer
Posted Jan 2, 2022
Wonderful ink for the value
Colors are always clear and bright.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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TOM L.
Verified Buyer
Posted Dec 30, 2021
hp 962 xl magenta
works great but cost of printer ink is absurd
This review is for HP 962XL Magenta High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA01AN#140)
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TOM L.
Verified Buyer
Posted Dec 30, 2021
hp 962 xlblack
Works great but again the absurd cost is awful.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
1up votes 1
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Tom Sweeney.
Verified Buyer
Posted Dec 30, 2021
xelent service and hope you will have the ink in a
Very happy that you could supply the correct ink so quickly. I will be back
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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DOLORES C.
Verified Buyer
Posted Dec 29, 2021
HP Ink Cartridge
The HP 962XL Ink Cartridge is the correct cartridge for my HP Printer. The cartridge has high-yield ink.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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CYNTHIA C.
Verified Buyer
Posted Dec 28, 2021
Quick delivery
Impressive how quickly order was packed and shipped right in the middle of the holiday shipping season. Arrived sooner than promised.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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foghorn470
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 27, 2021
lots to like.
easy to use, easy to install and long lasting. Makes printing affordable
This review is for HP 962 CMY Original Ink Combo, 3 Pack (3YP00AN#140)
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JOHN C.
Verified Buyer
Posted Dec 27, 2021
Claire's service
Every time Claire waits on me I can count on high quality attentive service. She is always bright perky and professional. Thanks John Carter
This review is for HP 962XL Magenta High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA01AN#140)
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PIPER B.
Verified Buyer
Posted Dec 27, 2021
HP color ink Cartridge 962 XL for my new printer
The ink cartridges are the same ones I'm currently using in my printer and are proving great color and clear work print.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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