Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
EFFIE N.
Verified Buyer
Posted Dec 27, 2021
Reliable
I get all my hewlitt packard ink cartridges here. when shopping for equipment or supplies I check out Staples first.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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MARTINAK W.
Verified Buyer
Posted Dec 27, 2021
What is this?
I found the ink right away upon entering the store. The cashier was friendly and helpful as we needed to change our address and had some cartridges to turn in.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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ELIZABETH C. Leary
Verified Buyer
Posted Dec 27, 2021
Polite an helpful clerk
I was able to get my printer ink supplies quickly. In an out with no problems.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JERRY E.
Verified Buyer
Posted Dec 26, 2021
quality
good service fast and in good shape
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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P.F.
Verified Buyer
Posted Dec 24, 2021
Great ink…great color
Love the updated color preferences incorporated in the 962 ink. Not sure yet about life span but I’m anticipating good things!
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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KENNETH R.
Verified Buyer
Posted Dec 23, 2021
title was good
works well not much more to say
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JAMES B.
Verified Buyer
Posted Dec 23, 2021
Ink
Very pleased as usual
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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LLOYD E.
Verified Buyer
Posted Dec 23, 2021
HP 962XL/962HIGH YIELD
I WANTED ALL FOUR CARTRIDGES TO BE XL BUT YOU WERE OUT OF STOCK SO I HAD TO BUT WHAT YOU HAD WHICH WAS NOT WHAT I RELELY WAN'TED
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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VALERIE W.
Verified Buyer
Posted Dec 23, 2021
Ink Cartridges HP962XL/962
This ink lasts a long time and the colors are brilliant.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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S.L.
Verified Buyer
Posted Dec 22, 2021
HP 962XL
Needed ink and Staples had this in stock at reasonable price.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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J E H.
Verified Buyer
Posted Dec 21, 2021
High Cost Ink
Too expensive. I now know that when buying a printer the cost of ink needs to be strongly considered.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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CHRISTINE H.
Verified Buyer
Posted Dec 21, 2021
HP 962 Ink
Excellent product but way too expensive.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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DWIGHT M.
Verified Buyer
Posted Dec 20, 2021
P62 Inkjet cartridges
The 9010 Inkjet Printer works very well.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JOAN S.
Verified Buyer
Posted Dec 20, 2021
Greenfield Store so helpful
At this time of year I need to pop into a store get that one item and be on my way. The person in the tech area (who has waited on me before) took me right to the item I needed. I notice that staff in the Greenfield store where I shop will take you to the item rather than pointing off into the distance. This is a real time saver. Thanks to everyone there for doing a gr...
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This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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PATRICIA C.
Verified Buyer
Posted Dec 20, 2021
Ink Cartridge
Nice to have a good selection of colors and more black.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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MARY A.
Verified Buyer
Posted Dec 20, 2021
Need
All ways need a back up
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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STEVEN M.
Verified Buyer
Posted Dec 18, 2021
Need Color to print Black and White...
The ink is fine but I resent the fact that you need every color to print even b&w.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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MARSHA H.
Verified Buyer
Reviewed at:
Staples Business
Posted Dec 17, 2021
Supervisor
Good quality color doesn't smear.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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MELONIE D.
Verified Buyer
Posted Dec 17, 2021
Best Printer Ink You Can Buy
I have tried the copy cat brands and there is nothing that is even close to Original HP Ink Cartridges. The color is always vibrant and the ink seems to last longer than any of the other brands. I appreciate the efficiency of ordering the convenient 4-packs and it saves money too. I have never had a problem with any HP product. Do yourself a favor and buy this pr...
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This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Ms D
Verified Buyer
Reviewed at:
hp.com
Posted Dec 16, 2021
Loading and the colored printed on paper is clear
This product is exactly what I needed for my printer. It was easy to load and works great
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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