Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
GEORGE L.
Verified Buyer
Posted Oct 18, 2021
Expensive for yield
HP designs this to bilk you. Terrible
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
0up votes 0
0down votes 0
Report
SHERI M.
Verified Buyer
Posted Oct 18, 2021
HP printer ink
Love ordering from staples with free delivery.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
DP
Verified Buyer
Posted Oct 17, 2021
Printer INK
Great product will buy again.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
I am me.
Verified Buyer
Posted Oct 15, 2021
Working good!
I inserted the cartridge and It is working good.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
TERESA M.
Verified Buyer
Posted Oct 14, 2021
Customer service by Adam Lodi CA store
Adam was very helpful in resolving why my printer would not print- it needed all 3 color ink cartridges to be replaced
This review is for HP 962XL Magenta High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA01AN#140)
0up votes 0
0down votes 0
Report
MICHAEL N.
Verified Buyer
Posted Oct 14, 2021
Ok
Good product. Works as advertised
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
0up votes 0
0down votes 0
Report
ROBERT G.
Verified Buyer
Posted Oct 14, 2021
Kudos for management and staff.
Great service all around !
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
JAMES
Verified Buyer
Posted Oct 14, 2021
Works well
If it works it is good. Not much to get excited a out with ink
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
DON L.
Verified Buyer
Posted Oct 13, 2021
Expensive
HP ink is over priced.
This review is for HP 962 Black Standard Yield Ink Cartridge, Prints Up to 1,000 Pages (3HZ99AN#140)
1up votes 1
0down votes 0
Report
JUSTUS J.
Verified Buyer
Posted Oct 13, 2021
FLIPPIN SWEET INK
LOVE THE INK AND SHIPPED LIKE SUPER DUPER FAST
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
PETER M.
Verified Buyer
Posted Oct 13, 2021
Ink replacement
Routine replacement item.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
PAULA W.
Verified Buyer
Posted Oct 12, 2021
Completed the job
This ink is easy to install. Colors are good. Just what was needed.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
0up votes 0
0down votes 0
Report
JEREMY K.
Verified Buyer
Reviewed at:
Staples Business
Posted Oct 11, 2021
The right ink for a great home office printer
This refill is genuine so it is the perfect replacement for my printer.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
PATRICIA I.
Verified Buyer
Posted Oct 11, 2021
HP 4/pack 962XL/ Ink
Excellent bright color and simply great.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
1up votes 1
0down votes 0
Report
ASI
Reviewed at:
Quill
Posted Oct 10, 2021
Great Product
Great product very fast shipping time very pleased with purchase
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges 5/Pack (6ZA57AN)
0up votes 0
0down votes 0
Report
VINCE B.
Verified Buyer
Posted Oct 8, 2021
To complex's for simple operations.
To complicated for quick use must read instruction to get started and then implement than by re-reading. Not happy at all. The HP Officejet 8500A was a much better system. Keep it simple and lower the price.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
0up votes 0
1down votes 1
Report
DWIGHT M.
Verified Buyer
Posted Oct 7, 2021
Good Printer - easy to use cartridges
I have been very satisfied with my HP 9010 Printer.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
0up votes 0
0down votes 0
Report
CHAROLETTE Y.
Verified Buyer
Posted Oct 7, 2021
HP ink
Always a quality product
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
0up votes 0
0down votes 0
Report
BRET B.
Verified Buyer
Posted Oct 7, 2021
Necessary
It delivers quality.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
DIANNA
Verified Buyer
Posted Oct 7, 2021
It is great
When we need ink we go to Staples! They have always had what we needed!
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
0up votes 0
0down votes 0
Report