Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
GREG M.
Verified Buyer
Posted Sep 27, 2021
Ink Cartridges
They work what more can I say.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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KEN
Verified Buyer
Posted Sep 27, 2021
HP Color ink replacement cartridge
This item is too expensive
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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I am me.
Verified Buyer
Posted Sep 27, 2021
Very nice
The color is working very well.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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kautz
Verified Buyer
Reviewed at:
Staples Business
Posted Sep 26, 2021
great deal
long lasting ink great deal for the price
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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CATHERINE HOPKINS
Verified Buyer
Posted Sep 26, 2021
It is good Ink
Black ink is good. XL of the cartridges last longer.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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ROSA P.
Verified Buyer
Posted Sep 26, 2021
APOCALIPSIS22JESUS@
I THINK IT GOOD TO HAVE THIS KIND I AM HAPPY
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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zimpu
Verified Buyer
Reviewed at:
hp.com
Posted Sep 25, 2021
Argh
Printer died, apparently from empty ink cartridges, and could not be revived. Very unhappy with HP.
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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Response from Staples :
Hi there,
I am sorry that your printer isn't working right now. That sounds frustrating.
You have the option to look into replacing the empty cartridges. If any you received from us appear to have been defective, you can find step by step instructions for returning them at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Mary Chris, September 27, 2021
ROBERT M.
Verified Buyer
Posted Sep 22, 2021
High priced HP Ink Cartridges
HP Ink cartridges are just priced too high. Realize a single posted complaint will have no effect. After a decade of being a loyal client I will purchase my next office printer based solely on cost of cartridge refills.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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STEPHEN C.
Verified Buyer
Posted Sep 22, 2021
Ink spot
Ink is too expensive.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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STEPHEN C.
Verified Buyer
Posted Sep 22, 2021
Good ink
Right product. Ink is too high priced.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
2up votes 2
0down votes 0
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TERRANCE M.
Verified Buyer
Posted Sep 21, 2021
HP Cartridges
Always a full supply on hand and pricing is good.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
1up votes 1
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Ram
Verified Buyer
Posted Sep 20, 2021
Great
Great works very well.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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PAUL F.
Verified Buyer
Posted Sep 19, 2021
HP 962 Black Standard Yield
I was disappointed that there was limited product available at Staples instore purchase that is.
This review is for HP 962 Black Standard Yield Ink Cartridge, Prints Up to 1,000 Pages (3HZ99AN#140)
1up votes 1
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ED S.
Verified Buyer
Posted Sep 19, 2021
XL INK FOR LONG TERM USE
This product excels when using HP printers. It lasts longer and performs perfectly.
This review is for HP 962XL Magenta High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA01AN#140)
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ED S.
Verified Buyer
Posted Sep 19, 2021
XL FOR THE LONG HAUL IN INK
This product excels when using HP printers. It lasts longer and performs perfectly.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
1up votes 1
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MIKE O.
Verified Buyer
Posted Sep 19, 2021
Printer cartridges
Worked great & the lady was nice & helpful
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
1up votes 1
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DAVID G.
Verified Buyer
Posted Sep 19, 2021
5!
I have used your products for years and will always continue the use!
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
1up votes 1
0down votes 0
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CHARLES B.
Verified Buyer
Posted Sep 17, 2021
Ink
It worked fine It worked fine like it is supposed.to work.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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DORIS P.
Verified Buyer
Posted Sep 16, 2021
disapointing visit
while I was there someone tried to sell me more expressive but hopefully longer lasting ink. I was dispointed becmy coupon didnt work on the ink
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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PETER J.
Verified Buyer
Posted Sep 16, 2021
Ink for new printer
Easy to find and clear marked
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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