Customer Reviews for HP 962 Magenta Standard Yield Ink Cartridge, Prints Up to 700 Pages (3HZ97AN#140)
6468 reviews
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
PAT D.
Verified Buyer
Posted Sep 14, 2020
Black ink
It’s black ink what else can I say
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
ELLEN G.
Verified Buyer
Posted Sep 14, 2020
HP Black Ink Cartridge
I'm a big fan of HP Printers and am always happy using their ink cartrdiges
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
Verified Buyer
Posted Sep 13, 2020
INK FOR HP PRINTER
New printer works well as does the required ink.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
E.S.
Verified Buyer
Posted Sep 13, 2020
customer assistance
Customer assistance was excellent; I was able to purchase & get out of the store quickly & w/out having to search for the right cartridge..
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
DAVE B.
Verified Buyer
Posted Sep 13, 2020
Recent printer purchase
Knowledgeable customer service
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
0up votes 0
0down votes 0
Report
M.E.
Verified Buyer
Posted Sep 13, 2020
HP Ink is the best
I have been using HP printers for my small business since 2004. Their ink is dependable and lasting.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
BRENDA R.
Verified Buyer
Posted Sep 13, 2020
Average quality printer ink cartridges
Average quality printer ink cartridges 3 star. The quick delivery is 5 star!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
J.B.
Verified Buyer
Posted Sep 13, 2020
It’s not very good
Slow. So slow. Constantly having to turn it on and off for it to recognize my computer. Ink runs out fast and it’s all around terrible.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
Ken 80
Verified Buyer
Reviewed at:
hp.com
Posted Sep 13, 2020
Excellent quality ink!
The ink that came with my new HP 9015 Office Jet printer is excellent.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
0up votes 0
0down votes 0
Report
biggrfowl
Verified Buyer
Reviewed at:
hp.com
Posted Sep 12, 2020
Have used the printer only one day. I am very satisfied with it so far, in all areas I have used it in.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
0up votes 0
0down votes 0
Report
RITA A.
Verified Buyer
Reviewed at:
Staples Business
Posted Sep 10, 2020
PRINTER CARTRIDGES
this is the fist time I have a printer and HP products are the best
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
MARY LOU O.
Verified Buyer
Posted Sep 10, 2020
5 stars
easy to install. works well
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
D.M.
Verified Buyer
Posted Sep 10, 2020
the product is fine just way over priced.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
0up votes 0
0down votes 0
Report
J.T.
Verified Buyer
Posted Sep 10, 2020
Good product and excellent service at the store.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
0up votes 0
0down votes 0
Report
CHERYL L.
Verified Buyer
Posted Sep 9, 2020
Ink Great. Cost too much.
Ink is fine just way too expensive!
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
0up votes 0
0down votes 0
Report
DELLA H.
Verified Buyer
Posted Sep 8, 2020
Mrs.Della H.
The ink works just fine.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
0up votes 0
0down votes 0
Report
MARGARET C.
Verified Buyer
Posted Sep 8, 2020
Ink Cartridge
I had picked up the wrong number yellow ink cartridge. I returned it unopened and Staples happily exchanged it for the correct cartridge. Thank you.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
0up votes 0
0down votes 0
Report
Deacon12343
Verified Buyer
Reviewed at:
hp.com
Posted Sep 8, 2020
Not user friendly
UNABLE TO FIND SIMPLE TASKS LIKE WHEN THE PRINTER STATES ""INK IS LOW"". DOESN'T STATE WHICH INK CARTRIDGE IS LOW. INSTRUCTIONS KEEPS THE USER GOING IN CIRCLES WITH NO RESULTS
This review is for HP 962XL High Yield Magenta Original Ink Cartridge, 3JA01AN#140
0up votes 0
0down votes 0
Report
MONICA S.
Verified Buyer
Posted Sep 7, 2020
Cost two much
Ink cost too much. the functionality of the printer is great.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
J.B.
Verified Buyer
Posted Sep 7, 2020
Great Deal for the Ink
I was able to get $4 back per ink cartridge! The people there were super kind and answered any questions we had
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report