Customer Reviews for HP 962 Magenta Standard Yield Ink Cartridge, Prints Up to 700 Pages (3HZ97AN#140)
6468 reviews
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
Mountain People
Verified Buyer
Reviewed at:
hp.com
Posted Feb 22, 2025
Just INK
Just INK. Get over it.
This review is for HP 962XL High Yield Cyan Original Ink Cartridge, 3JA00AN#140
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three decade customer
Verified Buyer
Reviewed at:
hp.com
Posted Feb 21, 2025
GOOD WEBSITE
For awhile I stopped buying ink for all my HP printers because the website was not working. Someone decided to fix the problems and now you can order ink cartridges EASY AND FAST. Thank you. I am glad to be back
This review is for HP 962XL High Yield Yellow Original Ink Cartridge, 3JA02AN#140
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Diana
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 19, 2025
This combination, with its XL black ink is perfect for my HP printer...recommended.
Perfect for my HP Printer
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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Kurt G.
Posted Feb 19, 2025
2nd defective cartridge -- slot design is wrong
Compared with cartridges that actually fit Staples is delivery defective units that will not insert. A horizontal slot is missing compared to ones that work.
This review is for HP 962 Cyan Standard Yield Ink Cartridge, Prints Up to 700 Pages (3HZ96AN#140)
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Response from Staples :
Hi Kurt I'm sorry to hear that you received a defective product on both of your shipments and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. ^BF
February 21, 2025
mikef
Verified Buyer
Posted Feb 19, 2025
ink
The ink is recognized by the printer. But the cost of the ink is way outrageous.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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ESSIE R.
Verified Buyer
Posted Feb 17, 2025
Very pleased
Buying direct from suppliers is important to me and Staples online service and quick delivery was top notch. I'll be a return online and in-store shopper with Staples.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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ALEXANDER F.
Verified Buyer
Posted Feb 16, 2025
HP ink is unnecessarily expensive. I won't buy it again.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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DOROTHY G.
Verified Buyer
Posted Feb 14, 2025
GREAT QUALITY
Excellent ink product in black color.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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Disappointed Again
Verified Buyer
Posted Feb 14, 2025
Items never showed up ..AGAIN
Staples has some major issues going on with shipping. This is the second time in a row I have ordered from them and I have only received part of my order. I don’t know why it’s so hard to send me my complete order as I watch the delivery guy walk up to the door. He’s on a personal phone call so he’s probably not even paying any attention to the items that needed to be d...
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This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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H.G.
Verified Buyer
Posted Feb 13, 2025
Ripoff
The ink cartridges we bought although the proper ones are apparently broken and will not work. Only then do we find out that because we trusted Staples and tried to use then and do not have the box we cannot return them for a refund. What a ripoff. Last time i buy from Staples.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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CAROLYN S.
Verified Buyer
Posted Feb 12, 2025
Slow delivery
I expected delivery to be less than 1 week and especially not via us mail. Forced me to drive to the store to buy what was “in transit” so I could continue my project.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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J.I.
Verified Buyer
Posted Feb 6, 2025
Cartridge Ripoff
Ink cartridges are such a rip-off costing us a small fortune and probably costing 15 cents to make.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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K.L.
Verified Buyer
Posted Feb 5, 2025
Truth
The product is fine but the cost of the ink is way too expensive. There’s too much profit for the seller.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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marica
Verified Buyer
Reviewed at:
hp.com
Posted Feb 2, 2025
good but expensive
cartridges are good. delivery VERY rapid....BUT the prices are WAY too high..
This review is for HP 962XL High Yield Black Original Ink Cartridge
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ima victim
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 30, 2025
have to be a millionaire to afford hp accessories
my comments do not meet staples kommunitie guydilnezzz
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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CAROLYN B.
Verified Buyer
Posted Jan 29, 2025
Hard to put in but finally got them put in. Color is good
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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michael
Verified Buyer
Posted Jan 29, 2025
It does the job
It does the job
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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E.C.
Verified Buyer
Posted Jan 27, 2025
HP 962 ink - 3 pack
It's just too expensive. I'll be looking for a different printer brand.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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FLECIA G.
Verified Buyer
Posted Jan 24, 2025
My 962XL experince
First I want to say that I enjoy coming to the Reisterstown Road store. The atmosphere is friendly and bustling. I was directed to the proper aisle for making my purchase. Then it was explained to me at the register the correct way to use my points. I did receive an email from the store with the tally of my accumulated points and their dollar value. It was a delight...
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This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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BILL J.
Verified Buyer
Posted Jan 23, 2025
She was extremely helpful in letting me know the special on ink Great customer service We need more of thses people in retail to go the extra mile to help the buyer
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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