Customer Reviews for HP 962 Magenta Standard Yield Ink Cartridge, Prints Up to 700 Pages (3HZ97AN#140)
6468 reviews
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
Reviewed at:
staples.ca
Posted Sep 19, 2019
It is ok, but I don't like how you have to close the paper thing that catches the printed sheet whenever you add paper. If you forget to lift the catch then paper just falls out onto the floor.
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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Reviewed at:
staples.ca
Posted Sep 19, 2019
Printer ink
Have not used this in as yet.
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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Reviewed at:
staples.ca
Posted Sep 19, 2019
Excellent customer service at Pinehurst STAPLES
Staff at Pinehurst/Aberdeen STAPLES is always friendly and knowledgeable. I enjoy shopping there.
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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C.GREEP
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staples.ca
Posted Sep 19, 2019
I did not keep this ink because the attendant gave me the wrong ink number. I purchased another in #952 which my printer uses.
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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B.N/A
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staples.ca
Posted Sep 19, 2019
It's printer ink
It's ink. Works as it ahould
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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Reviewed at:
staples.ca
Posted Sep 19, 2019
Exavier (10) is very good at helping people with printers and ink.
Exavier (10) was very helpful in helping me with my printer and ink.
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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L.AVILA
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staples.ca
Posted Sep 19, 2019
HP Ink 952XL & 952
Thank you! HP ink is great...
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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R.SANCTUARY
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staples.ca
Posted Sep 19, 2019
Great replacement
Haven’t needed to use yet since I’m still using the ink that came with my new printer. Seems good!
This review is for HP 962XL Black Original Ink Cartridge (3JA03AN#140)
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A.MCWILLIAMS
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staples.ca
Posted Sep 19, 2019
Hp printer l believe has everything I need.
Very happy with my purchase so fat, although the black ink ran out faster than I expected.
This review is for HP 962XL Black Original Ink Cartridge (3JA03AN#140)
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S.DELUCA
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staples.ca
Posted Sep 19, 2019
HP 962XL Black, Cyan, Yellow and Magenta
We purchased the HP 962XL Black, Cyan, Yellow and Magenta cartridges which are very expensive but necessary for the HP 9015 printer that we just recently purchased from Staples. The printer and cartridges are currently working fine.
This review is for HP 962XL Black Original Ink Cartridge (3JA03AN#140)
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M.CARES
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staples.ca
Posted Sep 19, 2019
LOVE
consistent, high quality
This review is for HP 962XL Black Original Ink Cartridge (3JA03AN#140)
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E.HERRERA
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staples.ca
Posted Sep 19, 2019
Is not fair business model that u have to purchase color ink when u dont need it.
This review is for HP 962 CMY Original Ink Combo, 3 Pack (3YP00AN#140)
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R.Ron
Reviewed at:
staples.ca
Posted Sep 19, 2019
Good title
This ink works good, but is way too expensive!
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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J.SPEECE
Reviewed at:
staples.ca
Posted Sep 19, 2019
XL Cartridges
Why can't Staples offer the full line of 962 XL cartridges - like the 3 pack color 962XL and the two pack 962XL Black and allow your customers to save a dollar. Your stores don't carry the XL cartridges. BUT you sure like to sell the printers. Give the little guy a break.
This review is for HP 962XL Yellow Original Ink Crtg (3JA02AN#140)
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K.Kennyk
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staples.ca
Posted Sep 19, 2019
Great price.
Great price. Good deal on multipack. Thanks.
This review is for HP 962 CMY Original Ink Combo, 3 Pack (3YP00AN#140)
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Reviewed at:
staples.ca
Posted Sep 19, 2019
The ink cartridges work well, as one should expect. But they are perhaps unnecessarily expensive.
This review is for HP 962 CMY Original Ink Combo, 3 Pack (3YP00AN#140)
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M.LANDRY
Reviewed at:
staples.ca
Posted Sep 19, 2019
Replacement Ink Cartridges
Quick replacement of all Ink Cartridges. Ordered On-Line. Delivered Next Day. Can't ask for better.
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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D.DOSTER
Reviewed at:
staples.ca
Posted Sep 19, 2019
Ink
For gosh sakes, it is an ink cartridge. I am not in love with the darn things. First off you take the old one out you put the new one in swing around your partner and then you might get thin. I am tired of answering these review things. I do like the product, though.
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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HP 962 CMY/962XL BLACK INK CARTRIDGES 4PACK
GOOD BUT TO EXPENSIVE
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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Reviewed at:
staples.ca
Posted Sep 19, 2019
Great for your money!
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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