Customer Reviews for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
370 reviews
Most helpful positive review
Posted Feb 21, 2026
Such excellent tech service!!! Go, Isaac!
Isaac helped me with a printer that didn’t work.He fixed it quickly and was so kind and helpful and knowledgeable. My big problem was no longer a problem. He even carried it to the car for me
I’m old and was so grateful to him for making my trip to Staples a big, happy success!😊❤️
I’m old and was so grateful to him for making my trip to Staples a big, happy success!😊❤️
VS
Most helpful critical review
Posted Apr 25, 2025
Haven’t gotten it yet
Been a week since I ordered my laptop. I took my old laptop in so they could transfer all my stuff to the new laptop. Said it would be ready for pickup on the 24th of April. Called the store later in the afternoon on the 24th. Kid had no idea about the order then came back and said it wouldn’t be ready until the 29th of April at least. Really? So I have been without a...
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Bob P
Verified Buyer
Posted Mar 12, 2026
Decent machine
The HP laptop is a decent little machine. It runs very fast!
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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Pat S
Verified Buyer
Posted Feb 21, 2026
Such excellent tech service!!! Go, Isaac!
Isaac helped me with a printer that didn’t work.He fixed it quickly and was so kind and helpful and knowledgeable. My big problem was no longer a problem. He even carried it to the car for me
I’m old and was so grateful to him for making my trip to Staples a big, happy success!😊❤️
I’m old and was so grateful to him for making my trip to Staples a big, happy success!😊❤️
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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Verified Buyer
Posted Dec 17, 2025
Always be a competition price if you ask
Wonderful place to shop
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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E.H.
Verified Buyer
Posted Jun 24, 2025
good news for me
Excellent help from staff member Ashley
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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C.L.
Verified Buyer
Posted Apr 25, 2025
Haven’t gotten it yet
Been a week since I ordered my laptop. I took my old laptop in so they could transfer all my stuff to the new laptop. Said it would be ready for pickup on the 24th of April. Called the store later in the afternoon on the 24th. Kid had no idea about the order then came back and said it wouldn’t be ready until the 29th of April at least. Really? So I have been without a...
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This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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Response from Staples :
Hi Cheryl thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
April 28, 2025
LIZ S.
Verified Buyer
Posted Apr 20, 2025
worth it
What a great value! I'd definitely spend more money than this over 4 years just getting laptop check-ups.
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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NANCY S.
Verified Buyer
Posted Apr 8, 2025
Unnecessary
It would have been simpler to jusy deal with my local geek.
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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Tish S.
Verified Buyer
Posted Feb 5, 2025
Early days
I have only had this for about 2 weeks.
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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PAMELA G.
Verified Buyer
Posted Sep 28, 2023
Tech Help
I appreciate David B’s excellent customer service helping me make the correct choices and getting me set up! Thanks for an excellent staff
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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LOU R.
Verified Buyer
Posted Sep 21, 2023
Matt Haas a great technician and person. Couldn't have asked for and received more help for buying and servicing my new computer.
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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JIMM S.
Verified Buyer
Posted Sep 16, 2023
Computer Purchase
Excellent discussion to fit computer specs to usuage. Competitive price.
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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Connie
Verified Buyer
Posted Sep 16, 2023
Natasha and Crew - The Best!
They fixed the old and brought in the new All is great again!
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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JOHN R.
Verified Buyer
Posted Aug 22, 2023
excellent technical service
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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RUTH B.
Verified Buyer
Posted Aug 8, 2023
I have purchase this protection with Staples for many years and am very satisfied with them.
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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JANICE K.
Verified Buyer
Posted Jul 29, 2023
I purchased a 4 yr protection plan. Thought it best to have the longer plan in case it’s needed. Again Jose was helpful when I was making the decision on what was best for me to get.
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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ROBERT S.
Verified Buyer
Posted Jul 28, 2023
Complete Coverage
My purchase of the best plan available should cover any problem that arises with my laptop for the next four years! Definitely a good value for the cost. Hopefully I will not have any issues but knowing that I am protected is quite reassuring.
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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K.C.
Verified Buyer
Posted Jun 19, 2023
All were very helpful!
Latoya did an excellent job selling me my lap top and balancing the cash register. I was impressed with her work ethic!
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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MIKE H.
Verified Buyer
Posted Jun 16, 2023
Nice Program
Pretty comprehensive.
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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JERRY C.
Verified Buyer
Posted Jun 9, 2023
Continued Staples and HP customer
The 4 yr plan seems to be the best for us that is why we selected it instead of a lesser plan.
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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NORMA C.
Verified Buyer
Posted Jun 6, 2023
So far I have no problems with the computer
The customer service manager David was very helpful and knowledgeable
This review is for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $400+
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