Customer Reviews for Staples Computer/Tablet Accident Protection & Tech Help Plan, 4-Year, $300+
Item # : 24390881
- NO ADDITIONAL COST: No deductibles. No hidden fees. Parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one.
Price is $299.99
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Over 30
357 reviews
Most helpful positive review
Posted Feb 8, 2021
My HP All In One Computer
I think Staples 4 year computer accident protection is great to have. You never know when something might happen to your computer by accident.
VS
Most helpful critical review
Posted Jun 17, 2019
Not worth it
Not worth it!!!!!!!!!!!!
Staples Customer
Verified Buyer
Posted Apr 26, 2025
Haven’t gotten it yet
Been a week since I ordered my laptop. I took my old laptop in so they could transfer all my stuff to the new laptop. Said it would be ready for pickup on the 24th of April. Called the store later in the afternoon on the 24th. Kid had no idea about the order, then came back and said it wouldn’t be ready until the 29th of April at least. Really? So, I have been without a...
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Response from Staples :
Hi Cheryl, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Staples C., April 28, 2025
LIZ S.
Verified Buyer
Posted Apr 21, 2025
worth it
What a great value! I'd definitely spend more money than this over 4 years just getting laptop check-ups.
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NANCY S.
Verified Buyer
Posted Apr 9, 2025
Unnecessary
It would have been simpler to jusy deal with my local geek.
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RICK S.
Verified Buyer
Posted Feb 6, 2025
Early days
I have only had this for about 2 weeks.
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Staples Customer
Verified Buyer
Posted Sep 29, 2023
Tech Help
I appreciate David B’s excellent customer service helping me make the correct choices and getting me set up! Thanks for an excellent staff,
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LOU R.
Verified Buyer
Posted Sep 22, 2023
Matt Haas, a great technician and person. Couldn't have asked for and received more help for buying and servicing my new computer.
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CONNIE G.
Verified Buyer
Posted Sep 18, 2023
Natasha and Crew - The Best!
They fixed the old and brought in the new, All is great again!
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Staples Customer
Verified Buyer
Posted Sep 17, 2023
Computer Purchase
Excellent discussion to fit computer specs to usuage. Competitive price.
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Staples Customer
Verified Buyer
Posted Aug 23, 2023
excellent technical service
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Staples Customer
Verified Buyer
Posted Aug 9, 2023
I have purchase this protection with Staples for many years and am very satisfied with them.
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Staples Customer
Verified Buyer
Posted Jul 31, 2023
I purchased a 4 yr protection plan. Thought it best to have the longer plan in case it’s needed. Again, Jose was helpful when I was making the decision on what was best for me to get.
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Staples Customer
Verified Buyer
Posted Jul 29, 2023
Complete Coverage
My purchase of the best plan available should cover any problem that arises with my laptop for the next four years! Definitely a good value for the cost. Hopefully, I will not have any issues, but knowing that I am protected is quite reassuring.
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Staples Customer
Verified Buyer
Posted Jun 20, 2023
All were very helpful!
Latoya did an excellent job selling me my lap top, and balancing the cash register. I was impressed with her work ethic!
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Staples Customer
Verified Buyer
Posted Jun 17, 2023
Nice Program
Pretty comprehensive.
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JERRY C.
Verified Buyer
Posted Jun 10, 2023
Continued Staples and HP customer
The 4 yr plan seems to be the best for us, that is why we selected it instead of a lesser plan.
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NORMA C.
Verified Buyer
Posted Jun 7, 2023
So far I have no problems with the computer
The customer service manager David was very helpful and knowledgeable
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Staples Customer
Verified Buyer
Posted May 19, 2023
Bon is the best at explaining your plans, seeing my needs for new computer, and setting up new computer.
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JAMES F.
Verified Buyer
Posted May 15, 2023
I had purchased this for my last computer. A couple of issues I have. The Staples store told me to bring it to Asurion store just down the street for the Staples Store. I brought in my laptop person looked at it saw an issue asked for my work order. I was not told I needed one. He let me call the 800 number explained my issue that I am having. Tech said they will send m...
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ADRIENNE R.
Verified Buyer
Posted May 3, 2023
HP Laptop
I already completed a review of this purchase.
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RON M.
Verified Buyer
Posted Apr 28, 2023
Protection Plan
We purchased our first new computer since 2016, and with the coverage we will get with this protection plan, felt it was a good deal. Hopefully, it won't be needed, but at least we have it if it is.
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