Customer Reviews for Staples 2 Year Computer/Tablet Accident Protection & Tech Help Plan $100-$299.99
71 reviews
Most helpful positive review
Posted Mar 12, 2025
Laptop
Bought for 13 year old granddaughter. Nice slim design; good price. Have had protection plan in the past and used it once with good results.
VS
Most helpful critical review
Posted Jul 2, 2019
Don't need it.
Most of these do not cover what goes wrong with the computers.
STEPHANIE H.
Verified Buyer
Posted Mar 12, 2025
Laptop
Bought for 13 year old granddaughter. Nice slim design; good price. Have had protection plan in the past and used it once with good results.
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Staples Customer
Verified Buyer
Posted Aug 13, 2023
Tech
Ethan was so very helpful
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Staples Customer
Verified Buyer
Posted Jun 16, 2023
Have been a long-term and satisfied customer at Staples for about 35 years.
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Staples Customer
Verified Buyer
Posted Sep 17, 2022
Staples 2 year Computer Prot. & Tech Help Plan
This is a great service at a reasonable cost. I often need tech support and really appreciate this option.
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Staples Customer
Verified Buyer
Posted Aug 13, 2022
5
Great knowledge, helped us with our needs.
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Staples Customer
Verified Buyer
Posted Jul 3, 2022
Purchase of Lenora.
Received excellent service by Nate.
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Staples Customer
Verified Buyer
Posted Mar 28, 2022
Tech help
I picked up my refurbished computer on 3/25/22, and when I tried to use Wi-Fi it didn't work. Trevor asked me to bring back in and he found out that the Wi-Fi card had not been installed, so he installed an external Wi-Fi, free of charge, and that solved the problem. I appreciate the service.
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Staples Customer
Verified Buyer
Posted Mar 13, 2022
My new tablet!
It is great and having the 2 year protection is a stress reducer. I use my tablet for games as well as for quilting instructions.
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Staples Customer
Verified Buyer
Posted Mar 7, 2022
2 year protection
I know that when I have a problem with my computer I know that it will be in knowledgeable professional hands
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Staples Customer
Verified Buyer
Posted Jan 8, 2022
Asurion - Five Star
Asurion worked with me to replace my previous chromebook on which I spilled liquid on the keyboard. Total refund received.
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Staples Customer
Verified Buyer
Posted Dec 27, 2021
Good title
As long as it does what it claims it will be worth it!
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Staples Customer
Verified Buyer
Posted Dec 11, 2021
Hope I don't need it
Purchased this plan because the Asus laptop I bought had several negative reviews ("DOA" "Died after 2 weeks", etc.) I'd rather return it to Staples than ship it to who-knows-where to get something fixed.
Expensive: the plan almost doubled the cost to buy the laptop. (Maybe that would have been a better strategy -- buy two laptops and hope for the best.)
Expensive: the plan almost doubled the cost to buy the laptop. (Maybe that would have been a better strategy -- buy two laptops and hope for the best.)
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Staples Customer
Verified Buyer
Posted Sep 22, 2021
Staples 2 year protection plan--for chromebook
We purchased the plan since we purchased 2 ChromeBooks for our kids to do their homework. With any luck, we won't have to use it until almost the two year mark where we were informed that it's best to request a new battery to extend the life of the Books. We'll see how it goes until then.
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Staples Customer
Verified Buyer
Posted Jul 19, 2021
Excellent product and staff
Sean the tech was extremely helpful, and I got a great product at a great price. Many thanks
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Staples Customer
Verified Buyer
Posted Jun 24, 2021
Great plan
Everyone should get this for their electronics, so that they can have their electronics covered and have an assistant if needed.
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Staples Customer
Verified Buyer
Posted Jun 20, 2021
Excellent
Tony, the service tech, was brilliant, courteous, attentive. I will ask for him and recommend him to others
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Staples Customer
Verified Buyer
Posted May 25, 2021
tech support
sounds impressive but haven't needed to use it as yet
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Staples Customer
Verified Buyer
Posted Apr 28, 2021
Accident Protection
Cannot give a review on this product because I won't be using this unless something happens to my new computer. It is good to have the protection if necessary.
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Staples Customer
Verified Buyer
Posted Apr 21, 2021
Fantastic
Very good warranty and was our fault, had set on tablet and cracked screen. Explained what happened and NEW replacement tablet was delivered to house in 2 days.
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JERRY S.
Verified Buyer
Posted Mar 15, 2021
Outstanding
Fantastic tablet, easy to use.
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