Customer Reviews for HP 67 Tri-Color Standard Yield Ink Cartridge, Prints Up to 100 Pages (3YM55AN#140)

Hello Sam The most recent cartridge you purchased didn't meet your standards. HP has a reputation for excellence and wants happy consumers. If the ink was recently bought and is defective send it back. Return the cartridge to Staples at www.staples.com/sbd/content/help/shipping/. I hope your next HP experience is flawless. Amanda HP Care www.hp.com/support/

Hi Lenore If the cartridge initially worked the label on the cartridge was effectively scanned. Therefore you did not receive a defective cartridge. Still if you want to double-check navigate to www.hp.com/anticounterfeit/. If you have any additional questions feel free to reach out to HP at www.support.hp.com/us-en/contact-hp/. Thank you for shopping HP for your printing needs. Amanda HP Care www.hp.com/support/

Hi Lynda Three pages are less than your expectations. It depends on how much color was on each page. Still it does seem unusual that you would only receive three pages. Did you print images? Images use significant amounts of ink. The other possibility is that the cartridge isn't empty but clogged. To solve this problem try to clean the cartridge's printhead. Amanda HP Care www.hp.com/support/

Hello, A cartridge running out that quickly is far from ideal. We expect our quality ink to last longer. If the cartridge was recently purchased, go to www.hp.com/us-en/shop/cv/returnsandexchanges. This site lists the return form and policy. I would also check for any leaks in the cartridge. I apologize for this situation. We hope to earn back your trust in our brand in the future. Amanda HP Care www.hp.com/support/