Customer Reviews for HP 67 Tri-Color Standard Yield Ink Cartridge, Prints Up to 100 Pages (3YM55AN#140)

Hi Pauline I can understand if you're upset by the length of time the tri-color cartridge lasted. I'm sorry you've experienced this but perhaps you are printing more high-density prints with this cartridge. That would make a difference. Here are things that could help: - Check to make sure the replacement cartridge you get is properly filled - Make use of the printer's draft mode whenever possible - Shut the printer down between uses - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying - Subscribe to Instant Ink then you only pay by the page not for the cartridges themselves Mary HP Care hp.com/support

Hi Bobby, I can understand if you are disappointed with the cartridge. It is probable that the cartridges are drying out too soon because the printer is either being left on all the time or the printer is being turned off improperly. It is a good idea to shut the printer down between uses. However, it is important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying which leads to clogging If it does seem that it is the cartridge is at fault, step by step directions for completing the return and exchange process are at: store.hp.com/us/en/cv/returnsandexchanges Mary HP Care hp.com/support