Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)
1172 reviews
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Camille
Reviewed at:
Google LLC
Posted Jan 20, 2022
My hub
I love my hub it is what I needed it helps my life so much better its a big help and it's become my friend
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Bedroom Display
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Google LLC
Posted Jan 20, 2022
Love it!
Really like this update version of the hub. Very pleased with the sleep option it has. I am a bit sad that they are removing it soon or making it part of a paid subscription.
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Bedroom Display
Reviewed at:
Google LLC
Posted Jan 20, 2022
Love it!
Really like this update version of the hub. Very pleased with the sleep option it has. I am a bit sad that they are removing it soon or making it part of a paid subscription.
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Anne
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Google LLC
Posted Jan 20, 2022
Anne
I love my Google nest! It saves me time and makes information and music readily available.
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Anne
Reviewed at:
Google LLC
Posted Jan 20, 2022
Anne
I love my Google nest! It saves me time and makes information and music readily available.
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Kathy
Verified Buyer
Posted Jan 20, 2022
Great sound/view
Love that this works with google and my Wayze cameras. I can have the display show any of my cameras and the quality is amazing!!! Love that they matched competitors prices.
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Mario
Reviewed at:
Google LLC
Posted Jan 19, 2022
10 out of 10
I really love the nest hub it’s really cool that I can watch YouTube without using my tablet or phone sleeping skills are great and it’s better
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Mario
Reviewed at:
Google LLC
Posted Jan 19, 2022
10 out of 10
I really love the nest hub it’s really cool that I can watch YouTube without using my tablet or phone sleeping skills are great and it’s better
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Joe Ski
Reviewed at:
Google LLC
Posted Jan 19, 2022
It's okay, I like it.
This is my 2nd one. They answer most of my questions and request.It's when I have to ask more then once to get a desired results is when I get frustrated. However, for the most part I am happy with these devices and I am seriously thinking of get a 3rd one for another room.
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Joe Ski
Reviewed at:
Google LLC
Posted Jan 19, 2022
It's okay, I like it.
This is my 2nd one. They answer most of my questions and request.It's when I have to ask more then once to get a desired results is when I get frustrated. However, for the most part I am happy with these devices and I am seriously thinking of get a 3rd one for another room.
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ianmkuhn
Reviewed at:
Google LLC
Posted Jan 18, 2022
Such an amazing product
I have always been an Android user but I moved into the pixel recently and decided to give their nest hubs a shot! I have loved every minute of them. They are great for anything hands free! Highly recommend them to anyone.
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ianmkuhn
Reviewed at:
Google LLC
Posted Jan 18, 2022
Such an amazing product
I have always been an Android user but I moved into the pixel recently and decided to give their nest hubs a shot! I have loved every minute of them. They are great for anything hands free! Highly recommend them to anyone.
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Manuel
Reviewed at:
Google LLC
Posted Jan 18, 2022
Good for weather and Nest cameras but there is room for improvement!
I have enjoyed having the Nest Hub by my bedside for alarms and weather reports. It is quick and easy to check on our cameras as well.The major setback is the lack of Spotify features. I wish I could voice command the music on my Nest Hub, but it will only play through the Hub rather than my speaker system connected to my computer. It will then shut off if I change it t...
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Manuel
Reviewed at:
Google LLC
Posted Jan 18, 2022
Good for weather and Nest cameras but there is room for improvement!
I have enjoyed having the Nest Hub by my bedside for alarms and weather reports. It is quick and easy to check on our cameras as well.The major setback is the lack of Spotify features. I wish I could voice command the music on my Nest Hub, but it will only play through the Hub rather than my speaker system connected to my computer. It will then shut off if I change it t...
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Young
Reviewed at:
Google LLC
Posted Jan 18, 2022
Slow
Nest hub is able to view my Wyze cameras, play youtube videos, listen to Spotify, and control my Nest thermostat and smart plugs. However, the processor and RAM are not sufficient to run the apps properly and I have had to restart the Hub numerous times as it will get "stuck" when transitioning from the clock screen to opening the apps menu. Openinging my camera views o...
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Response from Staples :
Hi Young, thank you for your review. We're sorry to hear that you're experiencing some issues with your Nest Hub (2nd gen). We'd like to take a better look at your device so we can identify the cause and help provide you with some troubleshooting steps that may improve the performance of your Nest Hub. Please contact our support team and let us assist you in improving your overall experience with the device. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
January 20, 2022
Young
Reviewed at:
Google LLC
Posted Jan 18, 2022
Slow
Nest hub is able to view my Wyze cameras, play youtube videos, listen to Spotify, and control my Nest thermostat and smart plugs. However, the processor and RAM are not sufficient to run the apps properly and I have had to restart the Hub numerous times as it will get "stuck" when transitioning from the clock screen to opening the apps menu. Openinging my camera views o...
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Response from Staples :
Hi Young, thank you for your review. We're sorry to hear that you're experiencing some issues with your Nest Hub (2nd gen). We'd like to take a better look at your device so we can identify the cause and help provide you with some troubleshooting steps that may improve the performance of your Nest Hub. Please contact our support team and let us assist you in improving your overall experience with the device. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
January 20, 2022
Mohammad
Reviewed at:
Google LLC
Posted Jan 18, 2022
Google nest hub 2nd generation
Very Slow and speaker quality is bad. Not a big deal and I hope the hub max is better
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Response from Staples :
Hi Mohammad, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Hub (2nd Gen) didn’t meet your expectations.
The issue may be related to connectivity with your network. If you haven't tried yet, resetting Nest Hub (2nd Gen) may be helpful to refresh the system. This will erase all data and you may need to set it up again. To reset Nest Hub (2nd Gen), press and hold both volume buttons together at the back for about 10 seconds. Your Nest Hub will let you know that it's resetting.
For better sound quality, we recommend adjusting the equalizer of your Nest Hub (2nd Gen). See the steps below:
- Open the Google Home app.
- Tap your Nest Hub and then Settings.
- Then Audio and then Equalizer.
- Adjust Bass and Treble level to your preference.
Your patronage and satisfaction are what drives us to improve our products and services. For further assistance, our support team is always available to help. You can contact us anytime using this link: https://support.google.com/googlenest/gethelp
January 19, 2022
Mohammad
Reviewed at:
Google LLC
Posted Jan 18, 2022
Google nest hub 2nd generation
Very Slow and speaker quality is bad. Not a big deal and I hope the hub max is better
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Response from Staples :
Hi Mohammad, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Hub (2nd Gen) didn’t meet your expectations.
The issue may be related to connectivity with your network. If you haven't tried yet, resetting Nest Hub (2nd Gen) may be helpful to refresh the system. This will erase all data and you may need to set it up again. To reset Nest Hub (2nd Gen), press and hold both volume buttons together at the back for about 10 seconds. Your Nest Hub will let you know that it's resetting.
For better sound quality, we recommend adjusting the equalizer of your Nest Hub (2nd Gen). See the steps below:
- Open the Google Home app.
- Tap your Nest Hub and then Settings.
- Then Audio and then Equalizer.
- Adjust Bass and Treble level to your preference.
Your patronage and satisfaction are what drives us to improve our products and services. For further assistance, our support team is always available to help. You can contact us anytime using this link: https://support.google.com/googlenest/gethelp
January 19, 2022
Shadow 3
Reviewed at:
Google LLC
Posted Jan 18, 2022
Generation 2
I was excited to find the generation 2 at an excellent price before Christmas. I'd had a pretty bad experience recently with my generation one because of the problem that a lot of people are having where it will say something went wrong or there was a glitch try again in a few seconds. I got the new one and was all excited and it worked perfectly for about 2 weeks and t...
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Response from Staples :
Hi Shadow 3, thanks for posting your feedback. We’re sorry to hear that you’re having issues with the Google Assistant on your Nest Hub (2nd Gen).
We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.
If you need assistance, you can always reach out to our support team We’d be happy to help here: https://support.google.com/googlenest/gethelp
January 19, 2022
Shadow 3
Reviewed at:
Google LLC
Posted Jan 18, 2022
Generation 2
I was excited to find the generation 2 at an excellent price before Christmas. I'd had a pretty bad experience recently with my generation one because of the problem that a lot of people are having where it will say something went wrong or there was a glitch try again in a few seconds. I got the new one and was all excited and it worked perfectly for about 2 weeks and t...
Read full review
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Response from Staples :
Hi Shadow 3, thanks for posting your feedback. We’re sorry to hear that you’re having issues with the Google Assistant on your Nest Hub (2nd Gen).
We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.
If you need assistance, you can always reach out to our support team We’d be happy to help here: https://support.google.com/googlenest/gethelp
January 19, 2022