Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)

Hi there, we appreciate you sharing your insights. We regret to hear that Nest Hub (2nd Gen) didn’t meet your needs. Your feedback goes a long way as your satisfaction is what drives us to improve our products and services. We’ve also taken a note of your feedback, and we’ll make sure this gets passed along to the right team. If you need assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp

Hi there, we appreciate you sharing your insights. We regret to hear that Nest Hub (2nd Gen) didn’t meet your needs. Your feedback goes a long way as your satisfaction is what drives us to improve our products and services. We’ve also taken a note of your feedback, and we’ll make sure this gets passed along to the right team. If you need assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp

Hi MartyJr, thanks for taking the time to share your feedback. It’s unfortunate to hear that Nest Hub (2nd Gen) didn’t meet your expectations. Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. We’ve also taken a note of your feedback, and we’ll make sure this gets passed along to the right team. For further assistance, you can always contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp

Hi MartyJr, thanks for taking the time to share your feedback. It’s unfortunate to hear that Nest Hub (2nd Gen) didn’t meet your expectations. Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. We’ve also taken a note of your feedback, and we’ll make sure this gets passed along to the right team. For further assistance, you can always contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp

Hi locolunch, thanks for posting your feedback about the Nest Hub (2nd gen), and we’re sorry to learn of your issue with its voice recognition. It would be helpful to retrain your Nest Hub with the Voice Match, especially if you have other family members sharing your Nest display. You can try these outlined steps: - Open the Google Home app on your mobile phone or tablet. - At the top right, tap your account. - Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account. - Tap Assistant settings > Voice match > Add devices. - Make sure any devices you want to link your voice to are checked. - Tap Next, I agree. - Follow the in-app steps. - To get your personal information, you must turn on Personal results. - Tap I agree and proceed with the Voice match setup. - To invite others to set up a Voice Match for tailored results, tap Invite, choose your communication method, and send the invite. To skip this step, tap No, thanks. If Voice Recognition doesn’t improve after trying the steps above, we’d be happy to have a closer look into this issue and we recommend visiting us anytime here for additional help: https://support.google.com/googlenest/gethelp

Hi locolunch, thanks for posting your feedback about the Nest Hub (2nd gen), and we’re sorry to learn of your issue with its voice recognition. It would be helpful to retrain your Nest Hub with the Voice Match, especially if you have other family members sharing your Nest display. You can try these outlined steps: - Open the Google Home app on your mobile phone or tablet. - At the top right, tap your account. - Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account. - Tap Assistant settings > Voice match > Add devices. - Make sure any devices you want to link your voice to are checked. - Tap Next, I agree. - Follow the in-app steps. - To get your personal information, you must turn on Personal results. - Tap I agree and proceed with the Voice match setup. - To invite others to set up a Voice Match for tailored results, tap Invite, choose your communication method, and send the invite. To skip this step, tap No, thanks. If Voice Recognition doesn’t improve after trying the steps above, we’d be happy to have a closer look into this issue and we recommend visiting us anytime here for additional help: https://support.google.com/googlenest/gethelp

Hi OsazeTalks, thanks for the feedback and for bringing this issue to our attention. We’re sorry to hear that your Nest Hub (2nd gen) keeps on crashing. We can see how inconvenient it can be having to restart your Nest display a lot of times, and this is definitely not the kind of experience we want to share with you. If you haven’t yet, we suggest getting in touch with our specialist for a closer look and to see how we can help improve your experience. Please consider visiting us anytime here: https://support.google.com/googlenest/gethelp

Hi OsazeTalks, thanks for the feedback and for bringing this issue to our attention. We’re sorry to hear that your Nest Hub (2nd gen) keeps on crashing. We can see how inconvenient it can be having to restart your Nest display a lot of times, and this is definitely not the kind of experience we want to share with you. If you haven’t yet, we suggest getting in touch with our specialist for a closer look and to see how we can help improve your experience. Please consider visiting us anytime here: https://support.google.com/googlenest/gethelp