Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)
1172 reviews
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Kirt
Reviewed at:
Google LLC
Posted Jan 9, 2022
Google Nest wifi
Router and points are a huge improvement from the router Spectrum provided. I am running 47 devices with no issues at all!
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Kirt
Reviewed at:
Google LLC
Posted Jan 9, 2022
Google Nest wifi
Router and points are a huge improvement from the router Spectrum provided. I am running 47 devices with no issues at all!
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fitaussiekylie
Reviewed at:
Google LLC
Posted Jan 9, 2022
Love it
Convenient and smart. My kids and I love it! We have 2!
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fitaussiekylie
Reviewed at:
Google LLC
Posted Jan 9, 2022
Love it
Convenient and smart. My kids and I love it! We have 2!
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Chad R
Reviewed at:
Google LLC
Posted Jan 9, 2022
Perfect
Absolutely love it. From music to shows to controlling my smart equipment, it's great.
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Chad R
Reviewed at:
Google LLC
Posted Jan 9, 2022
Perfect
Absolutely love it. From music to shows to controlling my smart equipment, it's great.
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Dakota
Reviewed at:
Google LLC
Posted Jan 9, 2022
I’ve Unplugged It.
Does the title give it away??!! It’s rubbish. Potentially great, but not what we’re looking for.
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Response from Staples :
Hi Dakota, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Hub (2nd gen) didn’t meet your needs.
We value your feedback, and your satisfaction is what drives us in improving our products and services. We’d like the opportunity to talk more about your experience. If you’re willing, please feel free to contact our support team here: https://support.google.com/googlenest/gethelp
January 13, 2022
Dakota
Reviewed at:
Google LLC
Posted Jan 9, 2022
I’ve Unplugged It.
Does the title give it away??!! It’s rubbish. Potentially great, but not what we’re looking for.
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Response from Staples :
Hi Dakota, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Hub (2nd gen) didn’t meet your needs.
We value your feedback, and your satisfaction is what drives us in improving our products and services. We’d like the opportunity to talk more about your experience. If you’re willing, please feel free to contact our support team here: https://support.google.com/googlenest/gethelp
January 13, 2022
Cheewee
Reviewed at:
Google LLC
Posted Jan 9, 2022
Nest hub 2
Still learning what it does every day. Way better than my old Google assistant. The white cone I guess you would call it.
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Cheewee
Reviewed at:
Google LLC
Posted Jan 9, 2022
Nest hub 2
Still learning what it does every day. Way better than my old Google assistant. The white cone I guess you would call it.
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MSmith
Reviewed at:
Google LLC
Posted Jan 9, 2022
Good but no customizations
I have multiple Nest Hub Displays in the house. I don't want all to have access to my Nest security cameras and thermostats, but unfortunately that's not an option. Also, you can't set them up under a child account that's in Family Link, meaning everything relies on voice recognition. So if my child wants to play a song and needs help, I can't say it for her without...
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MSmith
Reviewed at:
Google LLC
Posted Jan 9, 2022
Good but no customizations
I have multiple Nest Hub Displays in the house. I don't want all to have access to my Nest security cameras and thermostats, but unfortunately that's not an option. Also, you can't set them up under a child account that's in Family Link, meaning everything relies on voice recognition. So if my child wants to play a song and needs help, I can't say it for her without...
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Kourtland
Reviewed at:
Google LLC
Posted Jan 9, 2022
Great product
I really like this upgrade for my kitchen speaker. I do a lot of cooking and it's nice to have my recipes on display without tying up my phone. We also really like the photo display from my Google photos. Everytime we walk by it brings a smile.
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Kourtland
Reviewed at:
Google LLC
Posted Jan 9, 2022
Great product
I really like this upgrade for my kitchen speaker. I do a lot of cooking and it's nice to have my recipes on display without tying up my phone. We also really like the photo display from my Google photos. Everytime we walk by it brings a smile.
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B Rizzle
Reviewed at:
Google LLC
Posted Jan 9, 2022
Fun
Purchased 1 for each of the kids rooms. They enjoy the various features!
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B Rizzle
Reviewed at:
Google LLC
Posted Jan 9, 2022
Fun
Purchased 1 for each of the kids rooms. They enjoy the various features!
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harltron
Reviewed at:
Google LLC
Posted Jan 9, 2022
Helpful but with limitations
A bit hard to get Google to understand certain commands, limited to a few apps, you cannot add apps that you regularly use
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Response from Staples :
Hi harltron, thanks for sharing your feedback. We’re sorry to hear that Nest Hub (2nd Gen) didn’t meet your expectations, and that you’re having issues with voice commands.
Sometimes, your Nest Hub (2nd Gen) might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. If this frequently happens, you can make it more sensitive to the hotword. If you haven't tried yet, we recommend retraining Nest Hub (2nd Gen) with your voice using the Voice Match feature to better recognize your voice commands:
Retrain Voice Match
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Mini's hotword sensitivity
- Open your Google Home app
- Select your Nest Hub (2nd Gen)
- At the top right, tap the Settings (Gear) icon
- Then tap Audio.
- Then tap ""Hey Google"" sensitivity and adjust the slider to make your Nest Hub (2nd Gen) more responsive to the hotword.
If still unresolved, feel free to reach out to our support team so that we can take a look at the issue and help improve your experience here: https://support.google.com/googlenest/gethelp
January 12, 2022
harltron
Reviewed at:
Google LLC
Posted Jan 9, 2022
Helpful but with limitations
A bit hard to get Google to understand certain commands, limited to a few apps, you cannot add apps that you regularly use
0up votes 0
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Response from Staples :
Hi harltron, thanks for sharing your feedback. We’re sorry to hear that Nest Hub (2nd Gen) didn’t meet your expectations, and that you’re having issues with voice commands.
Sometimes, your Nest Hub (2nd Gen) might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. If this frequently happens, you can make it more sensitive to the hotword. If you haven't tried yet, we recommend retraining Nest Hub (2nd Gen) with your voice using the Voice Match feature to better recognize your voice commands:
Retrain Voice Match
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Mini's hotword sensitivity
- Open your Google Home app
- Select your Nest Hub (2nd Gen)
- At the top right, tap the Settings (Gear) icon
- Then tap Audio.
- Then tap ""Hey Google"" sensitivity and adjust the slider to make your Nest Hub (2nd Gen) more responsive to the hotword.
If still unresolved, feel free to reach out to our support team so that we can take a look at the issue and help improve your experience here: https://support.google.com/googlenest/gethelp
January 12, 2022
Carter’s Room
Reviewed at:
Google LLC
Posted Jan 9, 2022
Absolutely love this HIGHLY RECOMMENDED!!!!!!!
I absolutely love the Nest Hub (2nd generation)! It does so much more than Alexa, (I have had a lot of experience with both Google and Amazon). You can play music, control your smart devices (including an Xbox), and you can even put your favorite photos as your Home Screen on the device.
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Carter’s Room
Reviewed at:
Google LLC
Posted Jan 9, 2022
Absolutely love this HIGHLY RECOMMENDED!!!!!!!
I absolutely love the Nest Hub (2nd generation)! It does so much more than Alexa, (I have had a lot of experience with both Google and Amazon). You can play music, control your smart devices (including an Xbox), and you can even put your favorite photos as your Home Screen on the device.
0up votes 0
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