Skip to main content
Skip to footer
Accessibility Commitment

Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)

4.06
1172 reviews
5 star
55%
4 star
17%
3 star
14%
2 star
8%
1 star
6%
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Most recent reviews
Raven
Reviewed at:
Google LLC
Posted Jan 9, 2022
Sometimes it’s cool
It’s constantly resetting or randomly shutting off.. or the video quality are wavy lines that don’t line up.. was mine refurbished and repackaged? This isn’t what I expected, even my google nest does this random shut off or restarting as well..
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Raven, thanks for taking the time to share your feedback. We’re sorry to learn that your Nest Hub (2nd Gen) keeps on resetting. Your feedback is important to us, and we’d like to help you the best way possible. We’d like to hear more about your feedback and investigate what’s causing the issue. You may reach out to our support team anytime using this link: https://support.google.com/googlenest/gethelp
January 12, 2022
Raven
Reviewed at:
Google LLC
Posted Jan 9, 2022
Sometimes it’s cool
It’s constantly resetting or randomly shutting off.. or the video quality are wavy lines that don’t line up.. was mine refurbished and repackaged? This isn’t what I expected, even my google nest does this random shut off or restarting as well..
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Raven, thanks for taking the time to share your feedback. We’re sorry to learn that your Nest Hub (2nd Gen) keeps on resetting. Your feedback is important to us, and we’d like to help you the best way possible. We’d like to hear more about your feedback and investigate what’s causing the issue. You may reach out to our support team anytime using this link: https://support.google.com/googlenest/gethelp
January 12, 2022
Maclare
Reviewed at:
Google LLC
Posted Jan 9, 2022
Getting to know you
I am liking many aspects of the nest hub. A visual screen. The weather, The music and the many possibilities to come.
0up votes 0
0down votes 0
Report
Maclare
Reviewed at:
Google LLC
Posted Jan 9, 2022
Getting to know you
I am liking many aspects of the nest hub. A visual screen. The weather, The music and the many possibilities to come.
0up votes 0
0down votes 0
Report
RockJustice
Reviewed at:
Google LLC
Posted Jan 9, 2022
Alexa is better
Alexa beats this thing exponentially Alexa echo show 8. The sound is much better by far you can watch Netflix is much more intuitive it brings up the full menu on the nest hub it just shows you one screen one movie at the time I'm very disappointed also YouTube is much better on the echo show. One would think because Google owns YouTube it will be better but the same p...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hi RockJustice, thanks for leaving your feedback here about the Nest Hub (2nd gen), and we’re sorry to learn that it’s a disappointing experience for you. Adjusting the volume of your Nest display may improve your experience. You can control the volume by voice, by touch, or from the Google Home App. Check this link to learn more: https://support.google.com/googlenest/answer/7072489 You can also change the audio settings of your Nest display in the Google Home app. Here’s how to adjust bass and treble level: - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub. - Open the Google Home app. - Tap the device you want to adjust, select Settings, select Audio, then select Equalizer. - Adjust Bass and Treble level. Your feedback goes a long way as we always aim to improve our products and services. If you have other concerns that you’d like us to address with, please feel free to let us know here: https://support.google.com/googlenest/gethelp
January 12, 2022
RockJustice
Reviewed at:
Google LLC
Posted Jan 9, 2022
Alexa is better
Alexa beats this thing exponentially Alexa echo show 8. The sound is much better by far you can watch Netflix is much more intuitive it brings up the full menu on the nest hub it just shows you one screen one movie at the time I'm very disappointed also YouTube is much better on the echo show. One would think because Google owns YouTube it will be better but the same p...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hi RockJustice, thanks for leaving your feedback here about the Nest Hub (2nd gen), and we’re sorry to learn that it’s a disappointing experience for you. Adjusting the volume of your Nest display may improve your experience. You can control the volume by voice, by touch, or from the Google Home App. Check this link to learn more: https://support.google.com/googlenest/answer/7072489 You can also change the audio settings of your Nest display in the Google Home app. Here’s how to adjust bass and treble level: - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub. - Open the Google Home app. - Tap the device you want to adjust, select Settings, select Audio, then select Equalizer. - Adjust Bass and Treble level. Your feedback goes a long way as we always aim to improve our products and services. If you have other concerns that you’d like us to address with, please feel free to let us know here: https://support.google.com/googlenest/gethelp
January 12, 2022
Noah
Reviewed at:
Google LLC
Posted Jan 9, 2022
Nest hub
it is great but it gets to dark at night for the resting screen i would rather it be lighter then darker
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Noah, we’re grateful for your feedback on Nest Hub (2nd gen), and we’re sorry to hear that the resting screen gets too dark at night for you. You can adjust the theme of your Nest display interface using the Home app, on the display, or with your voice. You may visit this link to learn more: https://support.google.com/googlenest/answer/10243683 We’re always looking for ways to improve our products and services. We suggest that you send feedback via voice command by saying ""Hey Google, send feedback"", or by following the steps here: https://support.google.com/googlenest/answer/7071494 If there’s anything we can help you with, please let us know by visiting us at: https://support.google.com/googlenest/gethelp
January 12, 2022
Noah
Reviewed at:
Google LLC
Posted Jan 9, 2022
Nest hub
it is great but it gets to dark at night for the resting screen i would rather it be lighter then darker
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Noah, we’re grateful for your feedback on Nest Hub (2nd gen), and we’re sorry to hear that the resting screen gets too dark at night for you. You can adjust the theme of your Nest display interface using the Home app, on the display, or with your voice. You may visit this link to learn more: https://support.google.com/googlenest/answer/10243683 We’re always looking for ways to improve our products and services. We suggest that you send feedback via voice command by saying ""Hey Google, send feedback"", or by following the steps here: https://support.google.com/googlenest/answer/7071494 If there’s anything we can help you with, please let us know by visiting us at: https://support.google.com/googlenest/gethelp
January 12, 2022
Grandmother
Reviewed at:
Google LLC
Posted Jan 8, 2022
New Experience
Got the Nest Hub with screen for Christmas to replace my speaker hub. I have only one con! It continually cuts out when Pandora is playing…and it seems to do this often when I walk by the screen! When I had the speaker hub, this never happened and it doesn’t happen with my small speakers either!Otherwise, I love the photo frame continually showing my photos!
0up votes 0
0down votes 0
Report
Grandmother
Reviewed at:
Google LLC
Posted Jan 8, 2022
New Experience
Got the Nest Hub with screen for Christmas to replace my speaker hub. I have only one con! It continually cuts out when Pandora is playing…and it seems to do this often when I walk by the screen! When I had the speaker hub, this never happened and it doesn’t happen with my small speakers either!Otherwise, I love the photo frame continually showing my photos!
0up votes 0
0down votes 0
Report
Glen
Reviewed at:
Google LLC
Posted Jan 8, 2022
Help
Use of Google photos unclear. Directions to choose specific albums not readily found
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Glen, thanks for taking the time to share your feedback with us about the Nest Hub (2nd gen). We're sorry to hear that the use of Google Photos is unclear, and that the directions to choose specific albums are not readily found. You can use the Nest display as your digital photo frame and create photo albums in Google Photos and display them on Nest Hub. With Google Photos, you can enjoy the photos that mean the most to you on your Nest display. In order to enjoy your personal photos, you need to have a Google Photos account. When your Google Nest Hub is not being used, it can quietly keep you entertained. You can add your favorite photos to Google Photos and display them in your Google Nest photo frame. Check out this link for more details: https://support.google.com/googlenest/answer/9136992 Your feedback means a lot to us. Besides having lots of helpful support articles found at Google Nest Help center, we also have help always available for your support needs here: https://support.google.com/googlenest/gethelp
January 12, 2022
Glen
Reviewed at:
Google LLC
Posted Jan 8, 2022
Help
Use of Google photos unclear. Directions to choose specific albums not readily found
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Glen, thanks for taking the time to share your feedback with us about the Nest Hub (2nd gen). We're sorry to hear that the use of Google Photos is unclear, and that the directions to choose specific albums are not readily found. You can use the Nest display as your digital photo frame and create photo albums in Google Photos and display them on Nest Hub. With Google Photos, you can enjoy the photos that mean the most to you on your Nest display. In order to enjoy your personal photos, you need to have a Google Photos account. When your Google Nest Hub is not being used, it can quietly keep you entertained. You can add your favorite photos to Google Photos and display them in your Google Nest photo frame. Check out this link for more details: https://support.google.com/googlenest/answer/9136992 Your feedback means a lot to us. Besides having lots of helpful support articles found at Google Nest Help center, we also have help always available for your support needs here: https://support.google.com/googlenest/gethelp
January 12, 2022
Tiffany
Reviewed at:
Google LLC
Posted Jan 8, 2022
Love It
Just Don’t Have A Camera on It But Other Then That I Really Like It
0up votes 0
0down votes 0
Report
Tiffany
Reviewed at:
Google LLC
Posted Jan 8, 2022
Love It
Just Don’t Have A Camera on It But Other Then That I Really Like It
0up votes 0
0down votes 0
Report
Living Room Display
Reviewed at:
Google LLC
Posted Jan 8, 2022
Great device
We've used the Google speakers up to now and now that we've added the Display into our home, it's a great add to our Google eco system. Just added it and it seamlessly works with the added capabilities of having a display.We didn't get the one with the camera just because the cost wasn't worth it for us but honestly, I don't know that we would actually use it. As it i...
Read full review
0up votes 0
0down votes 0
Report
Living Room Display
Reviewed at:
Google LLC
Posted Jan 8, 2022
Great device
We've used the Google speakers up to now and now that we've added the Display into our home, it's a great add to our Google eco system. Just added it and it seamlessly works with the added capabilities of having a display.We didn't get the one with the camera just because the cost wasn't worth it for us but honestly, I don't know that we would actually use it. As it i...
Read full review
0up votes 0
0down votes 0
Report
Derek
Reviewed at:
Google LLC
Posted Jan 8, 2022
Advertises "gentle wake"... Doesn't allow alarm volume to ramp
I bought this as an alarm because of the "gentle wake"features and wanting to move my phone away from my bed so it's not the first thing I use in the day... I assumed that "gentle wake" would include an alarm volume that slowly ramps up, but it doesn't. What you can have is birds chirping before your alarm blasts you out of bed and wake the whole family up.I'm not sure ...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Derek, thanks for sharing your review with us. We're sorry to learn that your experience with your Nest Hub (2nd gen) didn't meet your expectations. Your feedback here helps us understand what our customers need or prefer so we can improve your experience in the future. If you have additional feedback or need further assistance with your Nest Hub, please don't hesitate to reach out to our support team. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
January 12, 2022
Derek
Reviewed at:
Google LLC
Posted Jan 8, 2022
Advertises "gentle wake"... Doesn't allow alarm volume to ramp
I bought this as an alarm because of the "gentle wake"features and wanting to move my phone away from my bed so it's not the first thing I use in the day... I assumed that "gentle wake" would include an alarm volume that slowly ramps up, but it doesn't. What you can have is birds chirping before your alarm blasts you out of bed and wake the whole family up.I'm not sure ...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Derek, thanks for sharing your review with us. We're sorry to learn that your experience with your Nest Hub (2nd gen) didn't meet your expectations. Your feedback here helps us understand what our customers need or prefer so we can improve your experience in the future. If you have additional feedback or need further assistance with your Nest Hub, please don't hesitate to reach out to our support team. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
January 12, 2022
Nefty
Reviewed at:
Google LLC
Posted Jan 8, 2022
My best hub
Great little product for all my needs. Low cost but very functional and practical for day to day.
0up votes 0
0down votes 0
Report
Nefty
Reviewed at:
Google LLC
Posted Jan 8, 2022
My best hub
Great little product for all my needs. Low cost but very functional and practical for day to day.
0up votes 0
0down votes 0
Report