Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)
1172 reviews
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
MostHated
Reviewed at:
Google LLC
Posted Jan 8, 2022
Wife loves it
The screen is great. With the 'auto-adjusting' screen settings, the images it displays often look like real photos. My wife mostly uses it to listen to music in the kitchen, she loves it.
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MostHated
Reviewed at:
Google LLC
Posted Jan 8, 2022
Wife loves it
The screen is great. With the 'auto-adjusting' screen settings, the images it displays often look like real photos. My wife mostly uses it to listen to music in the kitchen, she loves it.
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Mike
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Google LLC
Posted Jan 8, 2022
Nest hub bugs
There are a few things I Wish gave us more options for example whenever I use YouTube I can’t look up a specific video
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Mike
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Google LLC
Posted Jan 8, 2022
Nest hub bugs
There are a few things I Wish gave us more options for example whenever I use YouTube I can’t look up a specific video
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P Th
Reviewed at:
Google LLC
Posted Jan 8, 2022
Mostly good.
Definitely perfect. It does not listen a lot. The first version when new, worked a lot better. But with various software updates, it also was having issues, and finally died.
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Response from Staples :
Hi P Th, thanks for sharing your review. We can see that your experience with your Nest Hub (2nd gen) has been disappointing when it comes to listening to your commands. We'd recommend that you retrain your Nest Hub to better recognize your voice as this may help with identifying your voice commands. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If you've done these steps already or if the issue still persists, then you can reach our support specialists on our Google Help page through this link: https://support.google.com/googlenest/gethelp
January 11, 2022
P Th
Reviewed at:
Google LLC
Posted Jan 8, 2022
Mostly good.
Definitely perfect. It does not listen a lot. The first version when new, worked a lot better. But with various software updates, it also was having issues, and finally died.
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Response from Staples :
Hi P Th, thanks for sharing your review. We can see that your experience with your Nest Hub (2nd gen) has been disappointing when it comes to listening to your commands. We'd recommend that you retrain your Nest Hub to better recognize your voice as this may help with identifying your voice commands. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If you've done these steps already or if the issue still persists, then you can reach our support specialists on our Google Help page through this link: https://support.google.com/googlenest/gethelp
January 11, 2022
Inger
Reviewed at:
Google LLC
Posted Jan 7, 2022
AWESOME SIGHT
I think this blows the competitor right out of the running! First of all, time and time again, Google shows that it is smarter than the 'other' one. I can speak to Google in either English or Norwegian and it responds in kind. And with YouTube music linked to it, I get great music, some great videos, and more. I have just begun to discover all the wonderful things it ca...
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Inger
Reviewed at:
Google LLC
Posted Jan 7, 2022
AWESOME SIGHT
I think this blows the competitor right out of the running! First of all, time and time again, Google shows that it is smarter than the 'other' one. I can speak to Google in either English or Norwegian and it responds in kind. And with YouTube music linked to it, I get great music, some great videos, and more. I have just begun to discover all the wonderful things it ca...
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austinb
Reviewed at:
Google LLC
Posted Jan 7, 2022
Some extra features, but just a google home with a screen
A google home with a screen. Not really a huge benefit over just a speaker for myself. I like the sleep monitoring feature but the inability to easily turn off the screen or how it randomly turns on the screen while i am sleeping really sucks. I would give this 5 stars if it only turned on the screen when I asked it to.
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Response from Staples :
Hi austinb, thanks for posting your feedback. We’re sorry to learn that Nest Hub (2nd Gen) didn’t meet your expectations. Your feedback is important to us, and we’ll make sure to pass along the details to the right team, as we're always looking for ways to improve our products and services. If you need assistance, feel free to contact our support team here:https://support.google.com/chromecast/gethelp
January 12, 2022
austinb
Reviewed at:
Google LLC
Posted Jan 7, 2022
Some extra features, but just a google home with a screen
A google home with a screen. Not really a huge benefit over just a speaker for myself. I like the sleep monitoring feature but the inability to easily turn off the screen or how it randomly turns on the screen while i am sleeping really sucks. I would give this 5 stars if it only turned on the screen when I asked it to.
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Response from Staples :
Hi austinb, thanks for posting your feedback. We’re sorry to learn that Nest Hub (2nd Gen) didn’t meet your expectations. Your feedback is important to us, and we’ll make sure to pass along the details to the right team, as we're always looking for ways to improve our products and services. If you need assistance, feel free to contact our support team here:https://support.google.com/chromecast/gethelp
January 12, 2022
Kevin
Reviewed at:
Google LLC
Posted Jan 7, 2022
Great for what I need it for
I needed this to see whose at the door from the doorbell, play music, set the occasional timer and sync with the other google speakers in the house. It did just that! I don’t need the sleep tracking feature, just music, timers, broadcasting, and doorbell viewing.
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Kevin
Reviewed at:
Google LLC
Posted Jan 7, 2022
Great for what I need it for
I needed this to see whose at the door from the doorbell, play music, set the occasional timer and sync with the other google speakers in the house. It did just that! I don’t need the sleep tracking feature, just music, timers, broadcasting, and doorbell viewing.
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Daniel
Reviewed at:
Google LLC
Posted Jan 7, 2022
Nest Hub (2nd gen)
The screen is a little small and the menus/controls aren't really as smooth as they could be, like it's almost a little under powered to drive the GUI? The sound is good. It works great as a display for the Nest Doorbell, which is the primary reason I got it. If I were to have a "do-over", I'd get the Nest Hub Max, for the larger screen and the camera instead.
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Response from Staples :
Hi Daniel, thanks for posting your feedback. It’s unfortunate to hear that Nest Hub (2nd Gen) didn’t meet your expectations. Your feedback is important to us as it will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. You can reach out to us using this link: https://support.google.com/googlenest/gethelp
January 11, 2022
Daniel
Reviewed at:
Google LLC
Posted Jan 7, 2022
Nest Hub (2nd gen)
The screen is a little small and the menus/controls aren't really as smooth as they could be, like it's almost a little under powered to drive the GUI? The sound is good. It works great as a display for the Nest Doorbell, which is the primary reason I got it. If I were to have a "do-over", I'd get the Nest Hub Max, for the larger screen and the camera instead.
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Response from Staples :
Hi Daniel, thanks for posting your feedback. It’s unfortunate to hear that Nest Hub (2nd Gen) didn’t meet your expectations. Your feedback is important to us as it will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. You can reach out to us using this link: https://support.google.com/googlenest/gethelp
January 11, 2022
John
Reviewed at:
Google LLC
Posted Jan 7, 2022
Setting up lights and SIRIUSXM
Not to easy to set up. But when you get it working pretty good
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Response from Staples :
Hi John, we're glad to hear that Nest Hub (2nd Gen) works pretty well for you. We're sorry to hear about the difficult experience you had, setting it up.
If you have any other support needs with the features for Nest Hub, you can count on our support team for help by reaching out to us here: https://support.google.com/googlenest/gethelp
January 11, 2022
John
Reviewed at:
Google LLC
Posted Jan 7, 2022
Setting up lights and SIRIUSXM
Not to easy to set up. But when you get it working pretty good
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Response from Staples :
Hi John, we're glad to hear that Nest Hub (2nd Gen) works pretty well for you. We're sorry to hear about the difficult experience you had, setting it up.
If you have any other support needs with the features for Nest Hub, you can count on our support team for help by reaching out to us here: https://support.google.com/googlenest/gethelp
January 11, 2022
Dee Dee w
Reviewed at:
Google LLC
Posted Jan 6, 2022
Love nest hub
I love the nest hub I have 2 google speakers and I received the nest hub and love it
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Dee Dee w
Reviewed at:
Google LLC
Posted Jan 6, 2022
Love nest hub
I love the nest hub I have 2 google speakers and I received the nest hub and love it
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Kenard
Reviewed at:
Google LLC
Posted Jan 6, 2022
Great Product
Love it we use it in the kitchen the sound and video quality is wonderful
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Kenard
Reviewed at:
Google LLC
Posted Jan 6, 2022
Great Product
Love it we use it in the kitchen the sound and video quality is wonderful
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