Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)
1172 reviews
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Cristian
Reviewed at:
Google LLC
Posted Dec 24, 2021
Great follow up to the gen 1 display
Very similar to the 1st generation Nest Hub, with a better sounding speaker and the soli-enabled features (sleep features, waving gestures).
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Cristian
Reviewed at:
Google LLC
Posted Dec 24, 2021
Great follow up to the gen 1 display
Very similar to the 1st generation Nest Hub, with a better sounding speaker and the soli-enabled features (sleep features, waving gestures).
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Brandon Z
Reviewed at:
Google LLC
Posted Dec 23, 2021
Small but mighty
Great little screen! Works well for controlling everything in your smart home. The speakers are decent for small speakers (don't expect much bass). Speech and music are both clear. The only thing it's missing is a camera. This should be the obvious addition on the 3rd gen.
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Brandon Z
Reviewed at:
Google LLC
Posted Dec 23, 2021
Small but mighty
Great little screen! Works well for controlling everything in your smart home. The speakers are decent for small speakers (don't expect much bass). Speech and music are both clear. The only thing it's missing is a camera. This should be the obvious addition on the 3rd gen.
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Uvxyz
Reviewed at:
Google LLC
Posted Dec 22, 2021
Google Home 2
Google needs to create an easy way to merge Apple Calendar events with Google Home 2. Would also like to have a option/method to turn up the volume on Google Home 2. With the typical home background noise, we sometimes miss announcements - especially problematic for the Nest doorbell.
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Response from Staples :
Hi Uvxyz, thanks for sharing your review. We're sorry to hear that you're experiencing missed announcements with your Nest Hub (2nd gen). We suggest adjusting the Hotword sensitivity as it may be helpful with the issue. You may follow the steps below:
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
Your feedback with merging events is appreciated and will be relayed to the right team. We aim to improve on the products and services we provide our customers and this helps us towards that goal. If the steps to change the sensitivity didn't solve the issue, we advise that you reach out to our support specialists so we can take a better look and identify the cause of the issue. You can contact us on our Google Help page through this link: https://support.google.com/googlenest/gethelp
December 25, 2021
Uvxyz
Reviewed at:
Google LLC
Posted Dec 22, 2021
Google Home 2
Google needs to create an easy way to merge Apple Calendar events with Google Home 2. Would also like to have a option/method to turn up the volume on Google Home 2. With the typical home background noise, we sometimes miss announcements - especially problematic for the Nest doorbell.
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Response from Staples :
Hi Uvxyz, thanks for sharing your review. We're sorry to hear that you're experiencing missed announcements with your Nest Hub (2nd gen). We suggest adjusting the Hotword sensitivity as it may be helpful with the issue. You may follow the steps below:
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
Your feedback with merging events is appreciated and will be relayed to the right team. We aim to improve on the products and services we provide our customers and this helps us towards that goal. If the steps to change the sensitivity didn't solve the issue, we advise that you reach out to our support specialists so we can take a better look and identify the cause of the issue. You can contact us on our Google Help page through this link: https://support.google.com/googlenest/gethelp
December 25, 2021
GOOGLESUCKS
Reviewed at:
Google LLC
Posted Dec 22, 2021
Worst with every iteration
Nothing shows more that the end user is the product rather than the client with Google than their Google home apps and devices. Things Google used to do well no longer work even with their own devices (nest gets worst every day).I cannot recommend in any case anyone get these even if they "gift them" to you.The 2 stars is because I use them as interconnected speakers an...
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Response from Staples :
Hi there, thanks for sending in your review for your Nest Hub (2nd gen). We're sorry to learn that your experience with the Google Home app and our devices has been less than ideal. We always aim to improve our products and services for our customers and your feedback here helps us understand better what your preferences are. We'd like to help change your experience into a positive one, so if you need any assistance with your Nest Hub or have additional questions, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
If you'd like to share more feedback, we recommend following this link for instructions: https://support.google.com/googlenest/answer/7071494
December 25, 2021
GOOGLESUCKS
Reviewed at:
Google LLC
Posted Dec 22, 2021
Worst with every iteration
Nothing shows more that the end user is the product rather than the client with Google than their Google home apps and devices. Things Google used to do well no longer work even with their own devices (nest gets worst every day).I cannot recommend in any case anyone get these even if they "gift them" to you.The 2 stars is because I use them as interconnected speakers an...
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Response from Staples :
Hi there, thanks for sending in your review for your Nest Hub (2nd gen). We're sorry to learn that your experience with the Google Home app and our devices has been less than ideal. We always aim to improve our products and services for our customers and your feedback here helps us understand better what your preferences are. We'd like to help change your experience into a positive one, so if you need any assistance with your Nest Hub or have additional questions, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
If you'd like to share more feedback, we recommend following this link for instructions: https://support.google.com/googlenest/answer/7071494
December 25, 2021
Michael
Reviewed at:
Google LLC
Posted Dec 22, 2021
Google hub
Very happy with it. I control my doorbell lights and thermostat
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Michael
Reviewed at:
Google LLC
Posted Dec 22, 2021
Google hub
Very happy with it. I control my doorbell lights and thermostat
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ctzipp
Reviewed at:
Google LLC
Posted Dec 21, 2021
Excellent so far
1 Hub 2nd Gen-2 Doorbell cams (battery)-1 Nest Camera-1 Nest Cam with floodlights-Very easy to install and set up.Great sensitivity, sound,
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ctzipp
Reviewed at:
Google LLC
Posted Dec 21, 2021
Excellent so far
1 Hub 2nd Gen-2 Doorbell cams (battery)-1 Nest Camera-1 Nest Cam with floodlights-Very easy to install and set up.Great sensitivity, sound,
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Google Monster
Reviewed at:
Google LLC
Posted Dec 20, 2021
Nest World
Very convenient device. Nagging sense of being eavesdropped on but the utility is hard to ignore. Sound is very good. Easy to set up although have not been able to figure out how to scroll family photos.
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Google Monster
Reviewed at:
Google LLC
Posted Dec 20, 2021
Nest World
Very convenient device. Nagging sense of being eavesdropped on but the utility is hard to ignore. Sound is very good. Easy to set up although have not been able to figure out how to scroll family photos.
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JohnC
Reviewed at:
Google LLC
Posted Dec 20, 2021
Nest Hub 2nd Gen
I like the smaller screen size for the room it is in, may buy bigger one for Kitchen later on. Sound Quality is very good for the size of the rooms we tested it in. Also voice pickup has a good distance and accurately picks up what is being asked.
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JohnC
Reviewed at:
Google LLC
Posted Dec 20, 2021
Nest Hub 2nd Gen
I like the smaller screen size for the room it is in, may buy bigger one for Kitchen later on. Sound Quality is very good for the size of the rooms we tested it in. Also voice pickup has a good distance and accurately picks up what is being asked.
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bananaslug79
Reviewed at:
Google LLC
Posted Dec 20, 2021
Good ol' Nest Hub, questionable sleep tracking
Basically the title. Standard features work as well as the original hub. I was most interested in the sleep tracking but it's really not much better than existing tracking methods unfortunately. I expect it to improve and send almost daily feedback with the same expectation, but overall it's just another disappointment that no tech has been able to get close to right. I...
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Response from Staples :
Hi bananaslug79, thanks for posting a review. We’re sorry to hear that Nest Hub (2nd gen) didn’t meet your expectations.
We'll make sure to pass along the details of your feedback to the right team as we're always searching for ways to improve our products and services. This also helps us a lot in improving the experience for our users. If you need assistance, feel free to contact our support team for your support needs here: https://support.google.com/googlenest/gethelp
December 23, 2021
bananaslug79
Reviewed at:
Google LLC
Posted Dec 20, 2021
Good ol' Nest Hub, questionable sleep tracking
Basically the title. Standard features work as well as the original hub. I was most interested in the sleep tracking but it's really not much better than existing tracking methods unfortunately. I expect it to improve and send almost daily feedback with the same expectation, but overall it's just another disappointment that no tech has been able to get close to right. I...
Read full review
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Response from Staples :
Hi bananaslug79, thanks for posting a review. We’re sorry to hear that Nest Hub (2nd gen) didn’t meet your expectations.
We'll make sure to pass along the details of your feedback to the right team as we're always searching for ways to improve our products and services. This also helps us a lot in improving the experience for our users. If you need assistance, feel free to contact our support team for your support needs here: https://support.google.com/googlenest/gethelp
December 23, 2021
Cory S dot
Reviewed at:
Google LLC
Posted Dec 20, 2021
Effortless sleep tracking for the win
The Nest Hub gen 2 is a solid upgrade to the first gen model. Same great screen, better speakers that sound good with a easy to navigate user interface. Would like to see a better processor or software optimizations to address sluggishness when using the device with touch. The Nest Hub, however, loads video plenty fast. Really like how effortless sleep tracking is. I fi...
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Cory S dot
Reviewed at:
Google LLC
Posted Dec 20, 2021
Effortless sleep tracking for the win
The Nest Hub gen 2 is a solid upgrade to the first gen model. Same great screen, better speakers that sound good with a easy to navigate user interface. Would like to see a better processor or software optimizations to address sluggishness when using the device with touch. The Nest Hub, however, loads video plenty fast. Really like how effortless sleep tracking is. I fi...
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