Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)
1172 reviews
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Scott
Reviewed at:
Google LLC
Posted Dec 16, 2021
Google hub
The hub was easy to install and connect devices to. Was a little disappointed it couldn’t find our ring doorbell.
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Response from Staples :
Hi Scott, we´re glad to hear that you had an easy time installing Nest Hub. We do apologize for the disappointing experience setting it up with Ring Doorbell.
In order for us to help you the best way possible, we may need to take a closer look at what may be causing the disconnect between your Ring Doorbell and Nest Hub. Our support channels are always ready to help you here: https://support.google.com/googlenest/gethelp
December 20, 2021
Scott
Reviewed at:
Google LLC
Posted Dec 16, 2021
Google hub
The hub was easy to install and connect devices to. Was a little disappointed it couldn’t find our ring doorbell.
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Response from Staples :
Hi Scott, we´re glad to hear that you had an easy time installing Nest Hub. We do apologize for the disappointing experience setting it up with Ring Doorbell.
In order for us to help you the best way possible, we may need to take a closer look at what may be causing the disconnect between your Ring Doorbell and Nest Hub. Our support channels are always ready to help you here: https://support.google.com/googlenest/gethelp
December 20, 2021
Goat room
Reviewed at:
Google LLC
Posted Dec 16, 2021
My review
It doesn’t do anything as I was told. I set up this thing to run my room and I’m still having a hard time it connecting to anything. My wife has Alexa and everything I have in my room connects to Alexa and I have a problem with that. I’m about to start the process in return this
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Response from Staples :
Hi there, thanks for sharing your experience with us. We´re sorry to hear that the features for Nest Hub didn't meet your expectations.
We may need to take a closer look at the issue you are experiencing in order for us to understand what may be causing. This will give us a better idea on how we can improve your experience. We recommend contacting our support team here: https://support.google.com/googlenest/gethelp
December 20, 2021
Goat room
Reviewed at:
Google LLC
Posted Dec 16, 2021
My review
It doesn’t do anything as I was told. I set up this thing to run my room and I’m still having a hard time it connecting to anything. My wife has Alexa and everything I have in my room connects to Alexa and I have a problem with that. I’m about to start the process in return this
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Response from Staples :
Hi there, thanks for sharing your experience with us. We´re sorry to hear that the features for Nest Hub didn't meet your expectations.
We may need to take a closer look at the issue you are experiencing in order for us to understand what may be causing. This will give us a better idea on how we can improve your experience. We recommend contacting our support team here: https://support.google.com/googlenest/gethelp
December 20, 2021
Emily
Reviewed at:
Google LLC
Posted Dec 16, 2021
It’s so good!
The best google home I’ve ever had. It’s been utilized to the max from what I g movies shows and cooking segments to listening to music and playing games.
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Emily
Reviewed at:
Google LLC
Posted Dec 16, 2021
It’s so good!
The best google home I’ve ever had. It’s been utilized to the max from what I g movies shows and cooking segments to listening to music and playing games.
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RexH
Reviewed at:
Google LLC
Posted Dec 16, 2021
The Best
These Hubs are the best companion that you can have.
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RexH
Reviewed at:
Google LLC
Posted Dec 16, 2021
The Best
These Hubs are the best companion that you can have.
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NestUser
Reviewed at:
Google LLC
Posted Dec 16, 2021
Needs Help
I purchased the Nest Hub (2nd gen) to replace a Nest Mini that I wanted to use elsewhere. The display is nice and the sound is decent. However, the Nest Hub errs out as often as my old Google Home Mini (version prior to Nest Mini). I'm constantly getting, "Hmmm. An error occurred." Hopefully Google can push out an update that corrects the problem, but until they do...
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Response from Staples :
Hi NestUser, thanks for choosing Nest Hub. We´re sorry to hear you are experiencing this issue.
We recommend resetting Nest Hub to see if it might be helpful with the issue. This process will erase all data and you may need to set it up again. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
If resetting doesn't fix the issue, please feel free to contact our support team for further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp
December 20, 2021
NestUser
Reviewed at:
Google LLC
Posted Dec 16, 2021
Needs Help
I purchased the Nest Hub (2nd gen) to replace a Nest Mini that I wanted to use elsewhere. The display is nice and the sound is decent. However, the Nest Hub errs out as often as my old Google Home Mini (version prior to Nest Mini). I'm constantly getting, "Hmmm. An error occurred." Hopefully Google can push out an update that corrects the problem, but until they do...
Read full review
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Response from Staples :
Hi NestUser, thanks for choosing Nest Hub. We´re sorry to hear you are experiencing this issue.
We recommend resetting Nest Hub to see if it might be helpful with the issue. This process will erase all data and you may need to set it up again. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
If resetting doesn't fix the issue, please feel free to contact our support team for further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp
December 20, 2021
Judy
Reviewed at:
Google LLC
Posted Dec 16, 2021
Best hub
Great little hub having fun figuring things out. Works great!
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Judy
Reviewed at:
Google LLC
Posted Dec 16, 2021
Best hub
Great little hub having fun figuring things out. Works great!
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Tirzah
Reviewed at:
Google LLC
Posted Dec 16, 2021
Amazing
I received it as a gift and I love it. I have a baby so it's super helpful when my hands aren't free. I can access my Google home cameras, thermostat, if someone is at the front door unlock it and set timers. Google products have made my life alot easier.
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Tirzah
Reviewed at:
Google LLC
Posted Dec 16, 2021
Amazing
I received it as a gift and I love it. I have a baby so it's super helpful when my hands aren't free. I can access my Google home cameras, thermostat, if someone is at the front door unlock it and set timers. Google products have made my life alot easier.
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Mattha
Reviewed at:
Google LLC
Posted Dec 16, 2021
Awesome Product
Easy to set up, I can see all my phone pictures. Good sound
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Mattha
Reviewed at:
Google LLC
Posted Dec 16, 2021
Awesome Product
Easy to set up, I can see all my phone pictures. Good sound
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Tom M
Reviewed at:
Google LLC
Posted Dec 16, 2021
Still exploring
Right now I use the visual Nest pretty much the way I use any of my google audio devices. I hope to find out that there are ingenious methods of using the visual screen, but so far, I've not seen too many. Need more time.
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Tom M
Reviewed at:
Google LLC
Posted Dec 16, 2021
Still exploring
Right now I use the visual Nest pretty much the way I use any of my google audio devices. I hope to find out that there are ingenious methods of using the visual screen, but so far, I've not seen too many. Need more time.
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GB23
Reviewed at:
Google LLC
Posted Dec 15, 2021
Laggy and lacking a camera
I like the device overall, however, it is pretty laggy for me at times which is disappointing. I feel like they could have added a beefier processor in there since it's connected to power 24/7 anyway. Also, I really wish it had a camera in it like the Hub Max to do video calls.
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GB23
Reviewed at:
Google LLC
Posted Dec 15, 2021
Laggy and lacking a camera
I like the device overall, however, it is pretty laggy for me at times which is disappointing. I feel like they could have added a beefier processor in there since it's connected to power 24/7 anyway. Also, I really wish it had a camera in it like the Hub Max to do video calls.
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