Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)
1172 reviews
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Juart's Room Display
Reviewed at:
Google LLC
Posted Dec 14, 2021
Disappointingly Laggy
I am very disappointed in the fact that the UI is very laggy, in fact more laggy than the original
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Response from Staples :
Hi there, thanks for sending in your review. We're sorry to learn that the UI of your Nest Hub (2nd gen) has been laggy. We'd like to improve on your disappointing experience and help identify the cause of the issue. Please reach out to our support specialists so we can help find a resolution for your laggy experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
December 18, 2021
Juart's Room Display
Reviewed at:
Google LLC
Posted Dec 14, 2021
Disappointingly Laggy
I am very disappointed in the fact that the UI is very laggy, in fact more laggy than the original
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Response from Staples :
Hi there, thanks for sending in your review. We're sorry to learn that the UI of your Nest Hub (2nd gen) has been laggy. We'd like to improve on your disappointing experience and help identify the cause of the issue. Please reach out to our support specialists so we can help find a resolution for your laggy experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
December 18, 2021
dlindstrom
Reviewed at:
Google LLC
Posted Dec 14, 2021
Incompatible with ring doorbell
I bought this second one for my office to monitor my ring doorbell. Turns out since Google sells a doorbell it is virtually useless with the ring products. This is very disappointing to every consumer everywhere regardless of which products you use. 'Hey Google', if you want to control my smart home, control all the devices, not just the ones you sell.
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Response from Staples :
Hi Dlindstrom, thanks for posting your review with us. We're sorry to learn of your disappointing experience with your Nest Hub (2nd gen) and how it's not working with your Ring products. Your feedback here helps us understand what our customers' preferences and needs are in creating a smart home. Please be assured that this feedback will be relayed to the right team for future improvements. If you have additional feedback that you'd like to share, you can check this link and submit it here: https://support.google.com/googlenest/answer/7071494
If you need further assistance with your Nest Hub (2nd gen), you can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
December 18, 2021
dlindstrom
Reviewed at:
Google LLC
Posted Dec 14, 2021
Incompatible with ring doorbell
I bought this second one for my office to monitor my ring doorbell. Turns out since Google sells a doorbell it is virtually useless with the ring products. This is very disappointing to every consumer everywhere regardless of which products you use. 'Hey Google', if you want to control my smart home, control all the devices, not just the ones you sell.
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Response from Staples :
Hi Dlindstrom, thanks for posting your review with us. We're sorry to learn of your disappointing experience with your Nest Hub (2nd gen) and how it's not working with your Ring products. Your feedback here helps us understand what our customers' preferences and needs are in creating a smart home. Please be assured that this feedback will be relayed to the right team for future improvements. If you have additional feedback that you'd like to share, you can check this link and submit it here: https://support.google.com/googlenest/answer/7071494
If you need further assistance with your Nest Hub (2nd gen), you can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
December 18, 2021
Ironborn
Reviewed at:
Google LLC
Posted Dec 14, 2021
Slow, but fine
The interface is frequently laggy and always slow. Sorta the opposite of snappy.However, the mic is fantastic and duo calls are stellar. I don't think it's worth full price, but it's great as a homework aid and timer and all of that regular assistant stuff.
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Response from Staples :
Hi Ironborn, thanks for sharing your review with us. We're sorry to hear that you're experiencing some lag with the interface of your Nest Hub (2nd gen). We'd like to know more details about your device so we can better identify the cause of the issue and provide you with some troubleshooting steps to improve your experience. Please contact our support specialists on our Google Help page and let us assist you with your concern. You can reach our help page here: https://support.google.com/googlenest/gethelp
December 18, 2021
Ironborn
Reviewed at:
Google LLC
Posted Dec 14, 2021
Slow, but fine
The interface is frequently laggy and always slow. Sorta the opposite of snappy.However, the mic is fantastic and duo calls are stellar. I don't think it's worth full price, but it's great as a homework aid and timer and all of that regular assistant stuff.
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Response from Staples :
Hi Ironborn, thanks for sharing your review with us. We're sorry to hear that you're experiencing some lag with the interface of your Nest Hub (2nd gen). We'd like to know more details about your device so we can better identify the cause of the issue and provide you with some troubleshooting steps to improve your experience. Please contact our support specialists on our Google Help page and let us assist you with your concern. You can reach our help page here: https://support.google.com/googlenest/gethelp
December 18, 2021
Nick F
Reviewed at:
Google LLC
Posted Dec 14, 2021
Perfect but laggy
I would think after years of development, years of consumer use there would little to no input lag with these products. I love everything abouty nest hub but if I have to deal with lag every time ibswipe to get to my lights or active my sleep tracking it becomes an unpleasant experience.
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Response from Staples :
Hi Nick F, thanks for sharing your review. We're sorry to learn that you're experiencing some lag with your Nest Hub (2nd gen). We'd like to know more details about your device such as the firmware version so we can better identify the cause of the issue and provide you with some troubleshooting steps to improve your experience. Please contact our support specialists on our Google Help page and let us assist you with your concern. You can reach our help page here: https://support.google.com/googlenest/gethelp
December 18, 2021
Nick F
Reviewed at:
Google LLC
Posted Dec 14, 2021
Perfect but laggy
I would think after years of development, years of consumer use there would little to no input lag with these products. I love everything abouty nest hub but if I have to deal with lag every time ibswipe to get to my lights or active my sleep tracking it becomes an unpleasant experience.
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Response from Staples :
Hi Nick F, thanks for sharing your review. We're sorry to learn that you're experiencing some lag with your Nest Hub (2nd gen). We'd like to know more details about your device such as the firmware version so we can better identify the cause of the issue and provide you with some troubleshooting steps to improve your experience. Please contact our support specialists on our Google Help page and let us assist you with your concern. You can reach our help page here: https://support.google.com/googlenest/gethelp
December 18, 2021
Tyler
Reviewed at:
Google LLC
Posted Dec 14, 2021
Great, wish for a little more though
I love the hub! However I wish it had the ability to use Apple Music or Bluetooth stream from your phone.
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Tyler
Reviewed at:
Google LLC
Posted Dec 14, 2021
Great, wish for a little more though
I love the hub! However I wish it had the ability to use Apple Music or Bluetooth stream from your phone.
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Ashton
Reviewed at:
Google LLC
Posted Dec 14, 2021
Nest Hub 2nd Gen
The Nest hub is a beautifully designed second screen that serves as a good intermediary between a TV and a Phone. It's most useful when you have a few smart electronics that can be controlled by interfacing with it. Other than that it doesn't have much use. My main problem with this piece of technology is occasionally I will get no response from the screen, it will per...
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Response from Staples :
Hi Ashton, thank you for posting your review. We can see that you're experiencing some difficulties with your Nest Hub's screen. We'd like to take a better look at your device so we can identify why it won't respond to your hand gestures consistently or why it periodically goes black. Please contact our support specialists so we can help find a resolution for you and improve your experience. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
December 18, 2021
Ashton
Reviewed at:
Google LLC
Posted Dec 14, 2021
Nest Hub 2nd Gen
The Nest hub is a beautifully designed second screen that serves as a good intermediary between a TV and a Phone. It's most useful when you have a few smart electronics that can be controlled by interfacing with it. Other than that it doesn't have much use. My main problem with this piece of technology is occasionally I will get no response from the screen, it will per...
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Response from Staples :
Hi Ashton, thank you for posting your review. We can see that you're experiencing some difficulties with your Nest Hub's screen. We'd like to take a better look at your device so we can identify why it won't respond to your hand gestures consistently or why it periodically goes black. Please contact our support specialists so we can help find a resolution for you and improve your experience. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
December 18, 2021
Kitchen Nest
Reviewed at:
Google LLC
Posted Dec 14, 2021
Good but still needs work
the system is slow and lags, with limited apps and configuration the system does not do all i thought it would or hoped. Speaker sounds great, and the display looks great as well. product has potential to do more, love the idea but needs some work.
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Response from Staples :
Hi there, thank you for sharing your review. We're sorry to hear that your experience with your Nest Hub (2nd gen) was less than ideal when it comes to the apps and the configuration of the system. Your feedback here helps us understand better what our customers' prefer and rest assured that we'll relay it to the right team. If you have additional questions or need further assistance, please feel free to reach out to our support specialists so we can help improve your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
December 18, 2021
Kitchen Nest
Reviewed at:
Google LLC
Posted Dec 14, 2021
Good but still needs work
the system is slow and lags, with limited apps and configuration the system does not do all i thought it would or hoped. Speaker sounds great, and the display looks great as well. product has potential to do more, love the idea but needs some work.
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Response from Staples :
Hi there, thank you for sharing your review. We're sorry to hear that your experience with your Nest Hub (2nd gen) was less than ideal when it comes to the apps and the configuration of the system. Your feedback here helps us understand better what our customers' prefer and rest assured that we'll relay it to the right team. If you have additional questions or need further assistance, please feel free to reach out to our support specialists so we can help improve your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
December 18, 2021
TimT
Reviewed at:
Google LLC
Posted Dec 13, 2021
Doesn't do Gmail?!
Unless I'm mistaken, this device isn't capable of easily accessing email, even Gmail. If-true, I'm completed dismayed.
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Response from Staples :
Hi TimT, thanks for sharing your insight on Nest Hub. We´re sorry to hear about your disappointment with some of the features you would like to have.
We'll make sure to pass them to our product team, since we're always searching for ways to improve our products and services. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
December 18, 2021
TimT
Reviewed at:
Google LLC
Posted Dec 13, 2021
Doesn't do Gmail?!
Unless I'm mistaken, this device isn't capable of easily accessing email, even Gmail. If-true, I'm completed dismayed.
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Response from Staples :
Hi TimT, thanks for sharing your insight on Nest Hub. We´re sorry to hear about your disappointment with some of the features you would like to have.
We'll make sure to pass them to our product team, since we're always searching for ways to improve our products and services. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
December 18, 2021
glynnsea
Reviewed at:
Google LLC
Posted Dec 13, 2021
Pretty good
This hub display is good, but is missing some things that would make it a true hub for a smart home. Some things I would add would be:* the ability to control or create the home routines from the hub.* the ability to make video calls using other apps (such as facebook messenger or whatsapp), since no one I know has setup the google duo. (I cannot even call people who a...
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Response from Staples :
Hi glynnsea, thanks for sharing your views on Nest Hub. We´re sorry to hear about your disappointment with some of the missing features you would love to have.
Your suggested features are important to us since we're always searching for ways to improve our products and services. We recommend checking our blog site for future announcements of features and products here: https://blog.google/
For any other support needs you may have with Nest Hub, you´re more than welcome to contact us here: https://support.google.com/googlenest/gethelp
December 18, 2021
glynnsea
Reviewed at:
Google LLC
Posted Dec 13, 2021
Pretty good
This hub display is good, but is missing some things that would make it a true hub for a smart home. Some things I would add would be:* the ability to control or create the home routines from the hub.* the ability to make video calls using other apps (such as facebook messenger or whatsapp), since no one I know has setup the google duo. (I cannot even call people who a...
Read full review
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Response from Staples :
Hi glynnsea, thanks for sharing your views on Nest Hub. We´re sorry to hear about your disappointment with some of the missing features you would love to have.
Your suggested features are important to us since we're always searching for ways to improve our products and services. We recommend checking our blog site for future announcements of features and products here: https://blog.google/
For any other support needs you may have with Nest Hub, you´re more than welcome to contact us here: https://support.google.com/googlenest/gethelp
December 18, 2021
Chrisk1808
Reviewed at:
Google LLC
Posted Dec 13, 2021
Better than I expected
I thought it was going to be some cheap screen I didn't actually need and wouldn't use. I was completely wrong. I use this all the time. It works very well. No complaints.
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Chrisk1808
Reviewed at:
Google LLC
Posted Dec 13, 2021
Better than I expected
I thought it was going to be some cheap screen I didn't actually need and wouldn't use. I was completely wrong. I use this all the time. It works very well. No complaints.
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