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Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)

4.06
1172 reviews
5 star
55%
4 star
17%
3 star
14%
2 star
8%
1 star
6%
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Most recent reviews
Staples Customer
Reviewed at:
Google LLC
Posted Dec 11, 2021
Full Google Owner
I bought all the warless toys from google and for the most part they work. Per the hub it works great. The only thing that is a draw back is that it will only notify you when someone rings the doorbell. There is no feature to have it notify you of your events like my android does. This would be a key feature if someone was in my backyard while I was sleeping. Other than...
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Staples Customer
Reviewed at:
Google LLC
Posted Dec 11, 2021
Full Google Owner
I bought all the warless toys from google and for the most part they work. Per the hub it works great. The only thing that is a draw back is that it will only notify you when someone rings the doorbell. There is no feature to have it notify you of your events like my android does. This would be a key feature if someone was in my backyard while I was sleeping. Other than...
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Natasha
Reviewed at:
Google LLC
Posted Dec 11, 2021
Would not buy.
Awful. Isn’t compatible with anything and not a user friendly app.
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Response from Staples :
Hi Natasha, thanks for letting us know about this. We’re sorry to hear that Nest Hub (2nd Gen) didn’t meet your expectations. We value your feedback as it will greatly help us in improving our products and services. Our support team is always here to help. If you’re willing, we’d like to talk more about your experience. Feel free to contact us here: https://support.google.com/googlenest/gethelp
December 15, 2021
Natasha
Reviewed at:
Google LLC
Posted Dec 11, 2021
Would not buy.
Awful. Isn’t compatible with anything and not a user friendly app.
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Response from Staples :
Hi Natasha, thanks for letting us know about this. We’re sorry to hear that Nest Hub (2nd Gen) didn’t meet your expectations. We value your feedback as it will greatly help us in improving our products and services. Our support team is always here to help. If you’re willing, we’d like to talk more about your experience. Feel free to contact us here: https://support.google.com/googlenest/gethelp
December 15, 2021
Jimhova
Reviewed at:
Google LLC
Posted Dec 11, 2021
Nest Snail (2nd gen)
I will start off by saying I never had a 1st gen, but this thing is SLOW, like REALLY slow. “Hey google” takes legitimately 5 seconds for the screen to turn on and start listening. That might not sound like a long time, but anyone who’s ever had to wait for a trash truck or red light will tell you it is. Screen looks great, and actually sounds awesome but it’s laggy tou...
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Response from Staples :
Hi Jimhova, thanks for posting a review. We’re sorry to hear that you’re having issues with the performance of your Nest Hub (2nd gen). We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance. If you need assistance, you can always reach out to our support team We’d be happy to help here: https://support.google.com/googlenest/gethelp
December 15, 2021
Jimhova
Reviewed at:
Google LLC
Posted Dec 11, 2021
Nest Snail (2nd gen)
I will start off by saying I never had a 1st gen, but this thing is SLOW, like REALLY slow. “Hey google” takes legitimately 5 seconds for the screen to turn on and start listening. That might not sound like a long time, but anyone who’s ever had to wait for a trash truck or red light will tell you it is. Screen looks great, and actually sounds awesome but it’s laggy tou...
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Response from Staples :
Hi Jimhova, thanks for posting a review. We’re sorry to hear that you’re having issues with the performance of your Nest Hub (2nd gen). We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance. If you need assistance, you can always reach out to our support team We’d be happy to help here: https://support.google.com/googlenest/gethelp
December 15, 2021
GoogleLover69
Reviewed at:
Google LLC
Posted Dec 11, 2021
Decent Upgrade
I came from a 1st Gen Nest Hub and this one has a slightly better screen. It's sharper and more crisp. The sound is better also. It has a deeper bass and less annoying sound. The sound is much fuller. It hears my voice a lot better also.
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GoogleLover69
Reviewed at:
Google LLC
Posted Dec 11, 2021
Decent Upgrade
I came from a 1st Gen Nest Hub and this one has a slightly better screen. It's sharper and more crisp. The sound is better also. It has a deeper bass and less annoying sound. The sound is much fuller. It hears my voice a lot better also.
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Josue G
Reviewed at:
Google LLC
Posted Dec 11, 2021
Great for cameras
I use the hub in my room and in the kitchen to see who is at the door without having to compromise what I'm doing.
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Josue G
Reviewed at:
Google LLC
Posted Dec 11, 2021
Great for cameras
I use the hub in my room and in the kitchen to see who is at the door without having to compromise what I'm doing.
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Nizio
Reviewed at:
Google LLC
Posted Dec 11, 2021
Great
Is definitely a great product, I have a lots of fun with it
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Nizio
Reviewed at:
Google LLC
Posted Dec 11, 2021
Great
Is definitely a great product, I have a lots of fun with it
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Felicia
Reviewed at:
Google LLC
Posted Dec 11, 2021
Great product
Although it's small it still does the job. I can control my other smart stuff around my house, look at my cameras live feed, look up recipes and so much more. Really awesome product.
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Felicia
Reviewed at:
Google LLC
Posted Dec 11, 2021
Great product
Although it's small it still does the job. I can control my other smart stuff around my house, look at my cameras live feed, look up recipes and so much more. Really awesome product.
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Systemdave
Reviewed at:
Google LLC
Posted Dec 10, 2021
Good and bad
It's not bad a little user unfriendly and I wish it had a battery where you could move and walk around with it besides that it's not bad at all
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Systemdave
Reviewed at:
Google LLC
Posted Dec 10, 2021
Good and bad
It's not bad a little user unfriendly and I wish it had a battery where you could move and walk around with it besides that it's not bad at all
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Jeff
Reviewed at:
Google LLC
Posted Dec 10, 2021
Pretty good
Its a decent display and an ok upgrade from the previous generation. I would definitely recommend this one as an addition to a Google smart home ecosystem.
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Jeff
Reviewed at:
Google LLC
Posted Dec 10, 2021
Pretty good
Its a decent display and an ok upgrade from the previous generation. I would definitely recommend this one as an addition to a Google smart home ecosystem.
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Milo
Reviewed at:
Google LLC
Posted Dec 10, 2021
Good product
Works as intended. Picks up voice very well and great for tech home!
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Milo
Reviewed at:
Google LLC
Posted Dec 10, 2021
Good product
Works as intended. Picks up voice very well and great for tech home!
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