Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)
1172 reviews
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Nesty
Reviewed at:
Google LLC
Posted Dec 10, 2021
Great addition to the nest family
It was so easy to set up, once you have learned on other nest items. The picture frame feature is and works great. The sleep feature works extremely well.
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Nesty
Reviewed at:
Google LLC
Posted Dec 10, 2021
Great addition to the nest family
It was so easy to set up, once you have learned on other nest items. The picture frame feature is and works great. The sleep feature works extremely well.
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Tony
Reviewed at:
Google LLC
Posted Dec 10, 2021
Update
Need a updates for YouTube and Netflix” is limited search you need to improve to option!
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Response from Staples :
Hi Tony, thanks for contacting our support team. We hear you and we'll make sure to take note your feedback and pass it along to the right team. Our product and support team are working around the clock to give you the best user experience with your Nest Hub. If you have any other support concerns you would like us to address, our support channels are open to help you anytime. Simply reach out by visiting this link: https://support.google.com/googlenest/gethelp
December 14, 2021
Tony
Reviewed at:
Google LLC
Posted Dec 10, 2021
Update
Need a updates for YouTube and Netflix” is limited search you need to improve to option!
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Response from Staples :
Hi Tony, thanks for contacting our support team. We hear you and we'll make sure to take note your feedback and pass it along to the right team. Our product and support team are working around the clock to give you the best user experience with your Nest Hub. If you have any other support concerns you would like us to address, our support channels are open to help you anytime. Simply reach out by visiting this link: https://support.google.com/googlenest/gethelp
December 14, 2021
Dangerman
Reviewed at:
Google LLC
Posted Dec 10, 2021
Hub
Works as advertised...switched from a competitor and it was worth doing.
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Dangerman
Reviewed at:
Google LLC
Posted Dec 10, 2021
Hub
Works as advertised...switched from a competitor and it was worth doing.
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Filmhero
Reviewed at:
Google LLC
Posted Dec 10, 2021
good not best at times
Google smarts far superior. Response to voice and speed slower than "A".
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Filmhero
Reviewed at:
Google LLC
Posted Dec 10, 2021
good not best at times
Google smarts far superior. Response to voice and speed slower than "A".
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Reosur
Reviewed at:
Google LLC
Posted Dec 10, 2021
A great nightstand accessory
It's a google home with a screen, it tracks your sleep, plays your tunes and gently wakes you up. What more could you want?
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Reosur
Reviewed at:
Google LLC
Posted Dec 10, 2021
A great nightstand accessory
It's a google home with a screen, it tracks your sleep, plays your tunes and gently wakes you up. What more could you want?
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Timothy
Reviewed at:
Google LLC
Posted Dec 9, 2021
Loving it!
I waited forever to finally purchase one of these. And I'm so glad I did! It's a game changer!
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Timothy
Reviewed at:
Google LLC
Posted Dec 9, 2021
Loving it!
I waited forever to finally purchase one of these. And I'm so glad I did! It's a game changer!
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Ellie
Reviewed at:
Google LLC
Posted Dec 9, 2021
It’s not super user friendly.
It works fine. The motion gestures don’t seem to work on mine. I have to go to the apps in my phone then cast to the device. Maybe I'm just not tech savvy enough
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Response from Staples :
Hi Ellie, thanks for posting a review. We’re sorry to hear that gestures of your Nest Hub (2nd Gen) aren't working as expected.
Make sure the gestures are enabled. Here’s how:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Google Nest display.
- Open the Google Home app.
- Tap your Nest Hub (2nd gen) > Settings > Gestures.
- Turn Quick Gestures on.
For more information, you can visit this link: https://support.google.com/googlenest/answer/9137285
If you need assistance, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
December 14, 2021
Ellie
Reviewed at:
Google LLC
Posted Dec 9, 2021
It’s not super user friendly.
It works fine. The motion gestures don’t seem to work on mine. I have to go to the apps in my phone then cast to the device. Maybe I'm just not tech savvy enough
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Response from Staples :
Hi Ellie, thanks for posting a review. We’re sorry to hear that gestures of your Nest Hub (2nd Gen) aren't working as expected.
Make sure the gestures are enabled. Here’s how:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Google Nest display.
- Open the Google Home app.
- Tap your Nest Hub (2nd gen) > Settings > Gestures.
- Turn Quick Gestures on.
For more information, you can visit this link: https://support.google.com/googlenest/answer/9137285
If you need assistance, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
December 14, 2021
bpmcgill
Reviewed at:
Google LLC
Posted Dec 9, 2021
Great Product
Just the fact that this can locate my wife's phone, that she is constantly losing, is worth the price. I need 3 more.
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bpmcgill
Reviewed at:
Google LLC
Posted Dec 9, 2021
Great Product
Just the fact that this can locate my wife's phone, that she is constantly losing, is worth the price. I need 3 more.
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Rick
Reviewed at:
Google LLC
Posted Dec 9, 2021
I'm sorry something went wrong
I'm sorry something went wrong please try again in fue seconds.
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Response from Staples :
Hi Rick, thanks for sharing your experience. We’re sorry to learn that you came across connectivity issues with Nest Hub (2nd Gen).
If you haven't tried yet, resetting Nest Hub (2nd Gen) may be helpful to refresh the system. This will erase all data and you may need to set it up again. To reset Nest Hub (2nd Gen), press and hold both volume buttons together at the back for about 10 seconds. Your Nest Hub will let you know that it's resetting.
Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, please contact our support team again, so we can take a closer look at your device. You may get a hold of any of our support specialists here: https://support.google.com/googlenest/gethelp
December 13, 2021
Rick
Reviewed at:
Google LLC
Posted Dec 9, 2021
I'm sorry something went wrong
I'm sorry something went wrong please try again in fue seconds.
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Response from Staples :
Hi Rick, thanks for sharing your experience. We’re sorry to learn that you came across connectivity issues with Nest Hub (2nd Gen).
If you haven't tried yet, resetting Nest Hub (2nd Gen) may be helpful to refresh the system. This will erase all data and you may need to set it up again. To reset Nest Hub (2nd Gen), press and hold both volume buttons together at the back for about 10 seconds. Your Nest Hub will let you know that it's resetting.
Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, please contact our support team again, so we can take a closer look at your device. You may get a hold of any of our support specialists here: https://support.google.com/googlenest/gethelp
December 13, 2021
CorporalNut
Reviewed at:
Google LLC
Posted Dec 9, 2021
Great Product and well worth the $
I was not expecting much since I had a mini but this does so much more than I ever expected. You have your normal "Hey (or Okay) Google" and all the features of the mini. Then you get a very nice display which actually shows everything you could want. Plus sleep tracking, music streaming, and playing video it also looks slick and is a great piece of equipment to have ...
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CorporalNut
Reviewed at:
Google LLC
Posted Dec 9, 2021
Great Product and well worth the $
I was not expecting much since I had a mini but this does so much more than I ever expected. You have your normal "Hey (or Okay) Google" and all the features of the mini. Then you get a very nice display which actually shows everything you could want. Plus sleep tracking, music streaming, and playing video it also looks slick and is a great piece of equipment to have ...
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