Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)
1172 reviews
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Jeff b.
Reviewed at:
Google LLC
Posted Dec 8, 2021
It's nice but...
I really enjoy it but I wish it would sync up with my Google Max speaker. So when I say something like set timer for 10 min. I'll get them set together so if I ask how much time is left, it won't say you don't have anything set. I have to go next to the one that set and ask it again.
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Response from Staples :
Hi Jeff b., we appreciate your feedback. We're sorry to hear you encountered this sync issue with your Nest Hub and Nest Hub Max speakers.
You can create a speaker group with your Nest Hub and Nest Hub Max if you prefer to get the same response whenever you set a timer or give any command:
- Open the Google Home app.
- At the top left, tap Add and then Create speaker group.
- Tap each device you want to add to the group. A check Check will appear next to each device you select.
- Tap Next, enter a name for your group, then tap Save.
If you're still having issues even after following these steps, we'd like to take a look at your Nest Hub, and work on improving your experience. Please reach out to our support team here: https://support.google.com/googlenest/gethelp
December 13, 2021
Jeff b.
Reviewed at:
Google LLC
Posted Dec 8, 2021
It's nice but...
I really enjoy it but I wish it would sync up with my Google Max speaker. So when I say something like set timer for 10 min. I'll get them set together so if I ask how much time is left, it won't say you don't have anything set. I have to go next to the one that set and ask it again.
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Response from Staples :
Hi Jeff b., we appreciate your feedback. We're sorry to hear you encountered this sync issue with your Nest Hub and Nest Hub Max speakers.
You can create a speaker group with your Nest Hub and Nest Hub Max if you prefer to get the same response whenever you set a timer or give any command:
- Open the Google Home app.
- At the top left, tap Add and then Create speaker group.
- Tap each device you want to add to the group. A check Check will appear next to each device you select.
- Tap Next, enter a name for your group, then tap Save.
If you're still having issues even after following these steps, we'd like to take a look at your Nest Hub, and work on improving your experience. Please reach out to our support team here: https://support.google.com/googlenest/gethelp
December 13, 2021
Bill
Reviewed at:
Google LLC
Posted Dec 8, 2021
Exactly what I hoped
I bought two as part of an exit from Alexa and am very pleased with the feature set - especially the family photos screen saver and YouTube Music, lack of the constant intrusion of advertising and suggestions, and the ability to reliably combine into a speaker group that with another Nest Hub and a Nest Speaker covers the 3 rooms I most frequent. We're a Google Home hom...
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Bill
Reviewed at:
Google LLC
Posted Dec 8, 2021
Exactly what I hoped
I bought two as part of an exit from Alexa and am very pleased with the feature set - especially the family photos screen saver and YouTube Music, lack of the constant intrusion of advertising and suggestions, and the ability to reliably combine into a speaker group that with another Nest Hub and a Nest Speaker covers the 3 rooms I most frequent. We're a Google Home hom...
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D.B.
Reviewed at:
Google LLC
Posted Dec 8, 2021
technology
excellent product for any smart home? I highly recommend!
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D.B.
Reviewed at:
Google LLC
Posted Dec 8, 2021
technology
excellent product for any smart home? I highly recommend!
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Cubart313
Reviewed at:
Google LLC
Posted Dec 8, 2021
Excellent
With 3 points and a max hub, small hub and speaker, it sounds like heaven when I play my favorite music on the “whole house” setting
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Cubart313
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Google LLC
Posted Dec 8, 2021
Excellent
With 3 points and a max hub, small hub and speaker, it sounds like heaven when I play my favorite music on the “whole house” setting
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Keezy
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Google LLC
Posted Dec 8, 2021
Instantly upgrades smart home system
I had been skeptical in the past. For years, I didn't see the point of having a dedicated smart display when my phones can do all of the same things and more.This has been much more convenient than relying on just the phones. I only started to truly utilize the Google Assistant after I bought the Nest Hub. Everything is a breeze. It's like using one app that has all the...
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Keezy
Reviewed at:
Google LLC
Posted Dec 8, 2021
Instantly upgrades smart home system
I had been skeptical in the past. For years, I didn't see the point of having a dedicated smart display when my phones can do all of the same things and more.This has been much more convenient than relying on just the phones. I only started to truly utilize the Google Assistant after I bought the Nest Hub. Everything is a breeze. It's like using one app that has all the...
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Duggie
Reviewed at:
Google LLC
Posted Dec 8, 2021
Great
We loved our first Nest hub so much we bought another. Highly recommended. This one is in our kitchen and is great for showing recipes.
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Duggie
Reviewed at:
Google LLC
Posted Dec 8, 2021
Great
We loved our first Nest hub so much we bought another. Highly recommended. This one is in our kitchen and is great for showing recipes.
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Joe yo
Reviewed at:
Google LLC
Posted Dec 7, 2021
Wonderful addition
We already have a handful of other GA devices like OG Homes, minis, nest minis, and a Nest Hub Max. This replaced one of the older minis we had in the bedroom. It's a perfect addition and solid upgrade from the mini that was relocated to a bathroom.
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Joe yo
Reviewed at:
Google LLC
Posted Dec 7, 2021
Wonderful addition
We already have a handful of other GA devices like OG Homes, minis, nest minis, and a Nest Hub Max. This replaced one of the older minis we had in the bedroom. It's a perfect addition and solid upgrade from the mini that was relocated to a bathroom.
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Julieko48
Reviewed at:
Google LLC
Posted Dec 7, 2021
Whole Family uses it
Everyone from my husband to grandkids have found a use for the hub. We all enjoy music, videos, and info the hub provides.
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Julieko48
Reviewed at:
Google LLC
Posted Dec 7, 2021
Whole Family uses it
Everyone from my husband to grandkids have found a use for the hub. We all enjoy music, videos, and info the hub provides.
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Melissa
Reviewed at:
Google LLC
Posted Dec 7, 2021
Awesome smart digital frame
I mostly wanted this so I could display photos. All the other cool features and uses is just a bonus. Very happy with it.
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Melissa
Reviewed at:
Google LLC
Posted Dec 7, 2021
Awesome smart digital frame
I mostly wanted this so I could display photos. All the other cool features and uses is just a bonus. Very happy with it.
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No name
Reviewed at:
Google LLC
Posted Dec 7, 2021
Slow, mini hears better
It's slow. It responds like a choppy, sluggish old phone.Also, just found out that Google customer support is a nightmare.
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Response from Staples :
Hi there, thanks for the feedback that you shared about the Nest Hub (2nd gen) and with our customer support. We’re sorry to learn it was a disappointment for you, and this is not the kind of experience we want you to have. We’ll definitely use, and share your input with the right team to work on improving our products and services, including how we handle cases with care and efficiency. We’re hoping for another opportunity to investigate your feedback and learn how we can help improve your experience. Please consider reaching out to us again anytime here: https://support.google.com/googlenest/gethelp
December 11, 2021
No name
Reviewed at:
Google LLC
Posted Dec 7, 2021
Slow, mini hears better
It's slow. It responds like a choppy, sluggish old phone.Also, just found out that Google customer support is a nightmare.
0up votes 0
0down votes 0
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Response from Staples :
Hi there, thanks for the feedback that you shared about the Nest Hub (2nd gen) and with our customer support. We’re sorry to learn it was a disappointment for you, and this is not the kind of experience we want you to have. We’ll definitely use, and share your input with the right team to work on improving our products and services, including how we handle cases with care and efficiency. We’re hoping for another opportunity to investigate your feedback and learn how we can help improve your experience. Please consider reaching out to us again anytime here: https://support.google.com/googlenest/gethelp
December 11, 2021