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Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)

4.06
1172 reviews
5 star
55%
4 star
17%
3 star
14%
2 star
8%
1 star
6%
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Most recent reviews
QuickTriggas
Reviewed at:
Google LLC
Posted Dec 2, 2021
Amazing Product.
Love it. Helps connect my whole home together all at the same time. Can't wait for updates in the software for a little more interactive with the apps. other than that Amazing Good Job Team!!!
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QuickTriggas
Reviewed at:
Google LLC
Posted Dec 2, 2021
Amazing Product.
Love it. Helps connect my whole home together all at the same time. Can't wait for updates in the software for a little more interactive with the apps. other than that Amazing Good Job Team!!!
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Corwin
Reviewed at:
Google LLC
Posted Dec 2, 2021
Great function marred by poor UI performance
Love the usefulness of the assistant and being able to view Nest doorbell notifications. However the UI performance is extremely laggy and slow. Hopefully this can be fixed in a software update.
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Response from Staples :
Hi Corwin, thanks for sharing your review with us. We're sorry to learn that you're experiencing lag issues with the UI on your Nest Hub (2nd gen). We'd like to help you with some troubleshooting steps that may help improve your experience. Please contact us on our Google Help page, our support team are standing by to lend a hand. You can visit our help page here: https://support.google.com/googlenest/gethelp
December 5, 2021
Corwin
Reviewed at:
Google LLC
Posted Dec 2, 2021
Great function marred by poor UI performance
Love the usefulness of the assistant and being able to view Nest doorbell notifications. However the UI performance is extremely laggy and slow. Hopefully this can be fixed in a software update.
0up votes 0
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Response from Staples :
Hi Corwin, thanks for sharing your review with us. We're sorry to learn that you're experiencing lag issues with the UI on your Nest Hub (2nd gen). We'd like to help you with some troubleshooting steps that may help improve your experience. Please contact us on our Google Help page, our support team are standing by to lend a hand. You can visit our help page here: https://support.google.com/googlenest/gethelp
December 5, 2021
mbrioso
Reviewed at:
Google LLC
Posted Dec 2, 2021
Cool device
Really good device I'm able to control my lights,garage, thermostat. I only wish it had a battery so I can move it around since I would like to use the sleep feature. It has a really nice set of speakers and I'm able to broadcast my music
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mbrioso
Reviewed at:
Google LLC
Posted Dec 2, 2021
Cool device
Really good device I'm able to control my lights,garage, thermostat. I only wish it had a battery so I can move it around since I would like to use the sleep feature. It has a really nice set of speakers and I'm able to broadcast my music
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William
Reviewed at:
Google LLC
Posted Dec 2, 2021
Good product but no ring support
I think that this is a great product and I was quite impressed with the screen clarity and angles, and the rich sound. I wish only that Ring was better integrated i.e. seeing the video. It's basically Alexa/Echo Ring OR Google/Nest Nest Doorbell. Alas. The lines have been drawn in the sand. It would show some real forward thinking to tightly integrate with other eco...
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William
Reviewed at:
Google LLC
Posted Dec 2, 2021
Good product but no ring support
I think that this is a great product and I was quite impressed with the screen clarity and angles, and the rich sound. I wish only that Ring was better integrated i.e. seeing the video. It's basically Alexa/Echo Ring OR Google/Nest Nest Doorbell. Alas. The lines have been drawn in the sand. It would show some real forward thinking to tightly integrate with other eco...
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Mark C
Reviewed at:
Google LLC
Posted Dec 2, 2021
Love my Nest Hub
I use all the personal assistants out there and by far, the Google Nest provides a better experience. I also love the price point and the integration to other apps.
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Mark C
Reviewed at:
Google LLC
Posted Dec 2, 2021
Love my Nest Hub
I use all the personal assistants out there and by far, the Google Nest provides a better experience. I also love the price point and the integration to other apps.
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JSumm
Reviewed at:
Google LLC
Posted Dec 1, 2021
Works awesome
I keep it on my desk and love all of the smart home controls.
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JSumm
Reviewed at:
Google LLC
Posted Dec 1, 2021
Works awesome
I keep it on my desk and love all of the smart home controls.
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Clark J
Reviewed at:
Google LLC
Posted Dec 1, 2021
Pretty Darn Good
I really like this Nest. It's on the kitchen counter, so my wife has control. She can play both music or TV videos either on its screen or on the large screen wall TV, by using her voice command "Hey Google, play 'Mr. Sunshine' on Main TV." She asks questions like "When do we fly to Portland?" or "What's the weather in Bozeman today?" Or gives instructions like "Set a ...
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Clark J
Reviewed at:
Google LLC
Posted Dec 1, 2021
Pretty Darn Good
I really like this Nest. It's on the kitchen counter, so my wife has control. She can play both music or TV videos either on its screen or on the large screen wall TV, by using her voice command "Hey Google, play 'Mr. Sunshine' on Main TV." She asks questions like "When do we fly to Portland?" or "What's the weather in Bozeman today?" Or gives instructions like "Set a ...
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Skadavinski
Reviewed at:
Google LLC
Posted Dec 1, 2021
Not worth using to listen to music.
Music played from the speaker has no depth, only treble. I turned up the bass to max in the Google Home app but that made no difference. My original Google Home that this replaced had far superior sound but with the Next Hub 2nd gen I am not inclined to play music through it. The screen is a great feature however.
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Response from Staples :
Hi Skadavinski, thanks for posting your review on your Nest Hub (2nd gen). It's unfortunate to learn that your experience with the device has been less than ideal. We appreciate your input on the device and rest assured that your feedback will be relayed to the right team. If you have additional insights or need further assistance with your Nest Hub (2nd gen) please don't hesitate to contact us on our Google Help page which you can visit here: https://support.google.com/googlenest/gethelp
December 2, 2021
Skadavinski
Reviewed at:
Google LLC
Posted Dec 1, 2021
Not worth using to listen to music.
Music played from the speaker has no depth, only treble. I turned up the bass to max in the Google Home app but that made no difference. My original Google Home that this replaced had far superior sound but with the Next Hub 2nd gen I am not inclined to play music through it. The screen is a great feature however.
0up votes 0
0down votes 0
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Response from Staples :
Hi Skadavinski, thanks for posting your review on your Nest Hub (2nd gen). It's unfortunate to learn that your experience with the device has been less than ideal. We appreciate your input on the device and rest assured that your feedback will be relayed to the right team. If you have additional insights or need further assistance with your Nest Hub (2nd gen) please don't hesitate to contact us on our Google Help page which you can visit here: https://support.google.com/googlenest/gethelp
December 2, 2021
gsgriffin
Reviewed at:
Google LLC
Posted Nov 30, 2021
nice display but limited use
If it could do a little more than just the baked in pages, it would be really nice. Give me the ability to at least interact with my own Sheets or custom information. As it is, the display shows what it can nicely, but not sure it is enough to keep on and next to me all the time. A small tablet on a stand would provide a lot more functionality.
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Response from Staples :
Hi Gsgriffin, thank you for posting your review on your Nest Hub (2nd gen). We're sorry to hear that your experience didn't meet your expectations when it comes to using your own Sheets or custom information. Your feedback here helps us better understand what our users like you prefer to see in our products and rest assured that it will be relayed to the right team. If you have additional feedback you want to share or need assistance with your device, please reach out to our support specialists. You can contact us on our Google Help page by visiting this link: https://support.google.com/googlenest/gethelp
December 2, 2021
gsgriffin
Reviewed at:
Google LLC
Posted Nov 30, 2021
nice display but limited use
If it could do a little more than just the baked in pages, it would be really nice. Give me the ability to at least interact with my own Sheets or custom information. As it is, the display shows what it can nicely, but not sure it is enough to keep on and next to me all the time. A small tablet on a stand would provide a lot more functionality.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Gsgriffin, thank you for posting your review on your Nest Hub (2nd gen). We're sorry to hear that your experience didn't meet your expectations when it comes to using your own Sheets or custom information. Your feedback here helps us better understand what our users like you prefer to see in our products and rest assured that it will be relayed to the right team. If you have additional feedback you want to share or need assistance with your device, please reach out to our support specialists. You can contact us on our Google Help page by visiting this link: https://support.google.com/googlenest/gethelp
December 2, 2021
Nick M
Reviewed at:
Google LLC
Posted Nov 30, 2021
Great
We switched from the Amazon Echo system to Google Nest and couldn't be happier. The responses are significantly more accurate and applicable. The only issue we've seen is when setting alarms, you can't pause an alarm for 1 time. You have to cancel the alarm altogether and then reset it after.
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Nick M
Reviewed at:
Google LLC
Posted Nov 30, 2021
Great
We switched from the Amazon Echo system to Google Nest and couldn't be happier. The responses are significantly more accurate and applicable. The only issue we've seen is when setting alarms, you can't pause an alarm for 1 time. You have to cancel the alarm altogether and then reset it after.
0up votes 0
0down votes 0
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