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Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)

4.06
1172 reviews
5 star
55%
4 star
17%
3 star
14%
2 star
8%
1 star
6%
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Most recent reviews
Giavani21
Reviewed at:
Google LLC
Posted Nov 26, 2021
Love It!
Great product! I love it!! Great sound and display. Love the sleep sense.
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Giavani21
Reviewed at:
Google LLC
Posted Nov 26, 2021
Love It!
Great product! I love it!! Great sound and display. Love the sleep sense.
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marcdi
Reviewed at:
Google LLC
Posted Nov 26, 2021
Not too Happy
I thought it would be better and more functional. I was happy at first, but the more I tried to use it, the less functional it was with apps and other devices. This unit was to be used in the bedroom and purchased the Next Hub Max for the open area in the kitchen, dinning and living room. While using the Nest in the bedroom, the Max is the one that was executing the...
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Response from Staples :
Hi Marcdi, thanks for posting your review here. We're sorry to hear that your experience with your Nest Hub and its functionality was less than ideal. We want to know more details on what happened after multiple use so we can better identify the cause and help troubleshoot it for you. Please contact us on our Google Help page and our support specialists will be ready to assist you. You can visit our help page here: https://support.google.com/googlenest/gethelp
November 28, 2021
marcdi
Reviewed at:
Google LLC
Posted Nov 26, 2021
Not too Happy
I thought it would be better and more functional. I was happy at first, but the more I tried to use it, the less functional it was with apps and other devices. This unit was to be used in the bedroom and purchased the Next Hub Max for the open area in the kitchen, dinning and living room. While using the Nest in the bedroom, the Max is the one that was executing the...
Read full review
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Response from Staples :
Hi Marcdi, thanks for posting your review here. We're sorry to hear that your experience with your Nest Hub and its functionality was less than ideal. We want to know more details on what happened after multiple use so we can better identify the cause and help troubleshoot it for you. Please contact us on our Google Help page and our support specialists will be ready to assist you. You can visit our help page here: https://support.google.com/googlenest/gethelp
November 28, 2021
Gumbamania
Reviewed at:
Google LLC
Posted Nov 25, 2021
Bright display
This new 2nd generation Google Hub I has such a clear picture! I am amazed on the difference. I haven’t figured out yet if it does more than the previous version.
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Gumbamania
Reviewed at:
Google LLC
Posted Nov 25, 2021
Bright display
This new 2nd generation Google Hub I has such a clear picture! I am amazed on the difference. I haven’t figured out yet if it does more than the previous version.
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Deanmoner
Reviewed at:
Google LLC
Posted Nov 25, 2021
Keeps freezing
YouTube videos and YouTube TV keep freezing. I use nest WiFi and my speeds are close to a gig on WiFi. These units can’t handle the videos is my conclusion. No support from google to address the issue.
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Response from Staples :
Hi Deanmoner, thanks for sharing your review and we're sorry to learn that you're experiencing video freezing when using YouTube and YouTube TV. If you're willing to give us a chance, we would like to know more about your issue so we can help troubleshoot it for you. Our support specialists are available through our Google Help page. You can click on the link here: https://support.google.com/googlenest/gethelp
November 27, 2021
Deanmoner
Reviewed at:
Google LLC
Posted Nov 25, 2021
Keeps freezing
YouTube videos and YouTube TV keep freezing. I use nest WiFi and my speeds are close to a gig on WiFi. These units can’t handle the videos is my conclusion. No support from google to address the issue.
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Response from Staples :
Hi Deanmoner, thanks for sharing your review and we're sorry to learn that you're experiencing video freezing when using YouTube and YouTube TV. If you're willing to give us a chance, we would like to know more about your issue so we can help troubleshoot it for you. Our support specialists are available through our Google Help page. You can click on the link here: https://support.google.com/googlenest/gethelp
November 27, 2021
Quido
Reviewed at:
Google LLC
Posted Nov 24, 2021
Sarducci
Mom loves looking at the 6400 pix I put in her slide show.
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Quido
Reviewed at:
Google LLC
Posted Nov 24, 2021
Sarducci
Mom loves looking at the 6400 pix I put in her slide show.
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Vedran M.
Posted Nov 24, 2021
Good seller
Shippment was fast and good.
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Kathy
Reviewed at:
Google LLC
Posted Nov 23, 2021
Google hub
I have my hub in the kitchen. I can watch Netflix while I cook or look up recipes. It can set a timer for me. It's great.
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Kathy
Reviewed at:
Google LLC
Posted Nov 23, 2021
Google hub
I have my hub in the kitchen. I can watch Netflix while I cook or look up recipes. It can set a timer for me. It's great.
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dcmanager
Reviewed at:
Google LLC
Posted Nov 23, 2021
Decent Device
The Nest Hub is a decent device, capable of many things but hampered by lackluster Google services. Audio quality was good for a single speaker, connectivity to router was easy to set up. Google Home app has issues and create problems for the Hub. Image quality is good. Would love to recommend this device but, one has to be sold out to mediocre back end services.
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Response from Staples :
Hi dcmanager, thanks for sharing your experience about Nest Hub (2nd Gen). We’re sorry to hear that you’re having issues with your Nest Hub because of the Google Home app. We want to make every customer’s experience great, and we’d appreciate it if you can tell us more about your feedback. If you’re willing, feel free to contact our support team and improve your experience here: https://support.google.com/googlenest/gethelp
November 26, 2021
dcmanager
Reviewed at:
Google LLC
Posted Nov 23, 2021
Decent Device
The Nest Hub is a decent device, capable of many things but hampered by lackluster Google services. Audio quality was good for a single speaker, connectivity to router was easy to set up. Google Home app has issues and create problems for the Hub. Image quality is good. Would love to recommend this device but, one has to be sold out to mediocre back end services.
0up votes 0
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Response from Staples :
Hi dcmanager, thanks for sharing your experience about Nest Hub (2nd Gen). We’re sorry to hear that you’re having issues with your Nest Hub because of the Google Home app. We want to make every customer’s experience great, and we’d appreciate it if you can tell us more about your feedback. If you’re willing, feel free to contact our support team and improve your experience here: https://support.google.com/googlenest/gethelp
November 26, 2021
Scott
Reviewed at:
Google LLC
Posted Nov 22, 2021
Great Little Display
Perfect little smart display for Google Assistant. Fast and responsive.
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Scott
Reviewed at:
Google LLC
Posted Nov 22, 2021
Great Little Display
Perfect little smart display for Google Assistant. Fast and responsive.
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Brian
Reviewed at:
Google LLC
Posted Nov 22, 2021
Love the hub
The hub works perfectly for what I want. It controls the lights in my bedroom and gives me access to the things I need to wake up. Plus I enjoy the alarm.
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Brian
Reviewed at:
Google LLC
Posted Nov 22, 2021
Love the hub
The hub works perfectly for what I want. It controls the lights in my bedroom and gives me access to the things I need to wake up. Plus I enjoy the alarm.
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wfgroup
Reviewed at:
Google LLC
Posted Nov 22, 2021
Nest Hub
I have 6 of these scattered about my house. I love them. They control my lights, music, calendar - it's incredible.
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