Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)
1172 reviews
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Michael
Reviewed at:
Google LLC
Posted Nov 17, 2021
The Nest Hub is great and highly recommended
the sleep sensing is a really cool and interesting feature but I unfortunately don't plan right now to use it by my bedside. The Google Assistant seems to work well in the Hub, maybe better than in other devices? Im missing features like full access to the included apps, like the search feature in Spotify and YouTube. I can't always find just what I'm looking for with v...
Read full review
0up votes 0
0down votes 0
Report
Steveob83
Reviewed at:
Google LLC
Posted Nov 16, 2021
Pretty pointless
Very limited on what the display does. No calender, no hdhomerun app.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Steveob83, we highly appreciate your feedback on Nest Hub (2nd gen), and we’re sorry to learn that it didn’t meet your expectations. Your input means a lot to us, as it helps us better understand our customers’ preferences and needs.
Google Nest displays only support daily and weekly views of your calendar. Nest Hub and Nest Hub Max will also display all-day events when prompted.
There are several other ways to enjoy the Nest Hub. You can get an all-day help on your Nest display. With voice match, you can get your personalized events, commute info, reminders, and more. You can get rich and visual answers about recipes, local businesses, sports, and more. With home view, see and control compatible devices in one view or voice-control thousands of compatible devices, from lights and cameras to TVs and more, all from a single dashboard. You can visit this link to learn more about other things you can do with the Nest Hub: https://support.google.com/googlenest/topic/7195269
We’re taking your feedback and we’ll share it with the right team as we always aim to improve our products and services. Meanwhile, please let us know anytime here if there’s anything we can help you with: https://support.google.com/googlenest/gethelp
November 18, 2021
Steveob83
Reviewed at:
Google LLC
Posted Nov 16, 2021
Pretty pointless
Very limited on what the display does. No calender, no hdhomerun app.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Steveob83, we highly appreciate your feedback on Nest Hub (2nd gen), and we’re sorry to learn that it didn’t meet your expectations. Your input means a lot to us, as it helps us better understand our customers’ preferences and needs.
Google Nest displays only support daily and weekly views of your calendar. Nest Hub and Nest Hub Max will also display all-day events when prompted.
There are several other ways to enjoy the Nest Hub. You can get an all-day help on your Nest display. With voice match, you can get your personalized events, commute info, reminders, and more. You can get rich and visual answers about recipes, local businesses, sports, and more. With home view, see and control compatible devices in one view or voice-control thousands of compatible devices, from lights and cameras to TVs and more, all from a single dashboard. You can visit this link to learn more about other things you can do with the Nest Hub: https://support.google.com/googlenest/topic/7195269
We’re taking your feedback and we’ll share it with the right team as we always aim to improve our products and services. Meanwhile, please let us know anytime here if there’s anything we can help you with: https://support.google.com/googlenest/gethelp
November 18, 2021
Jordon
Reviewed at:
Google LLC
Posted Nov 16, 2021
The best of the best
Simply works. The sleep tracking is a wonderful addition. Setup is easy as with all google products. Great job Google!!?
0up votes 0
0down votes 0
Report
Jordon
Reviewed at:
Google LLC
Posted Nov 16, 2021
The best of the best
Simply works. The sleep tracking is a wonderful addition. Setup is easy as with all google products. Great job Google!!?
0up votes 0
0down votes 0
Report
Lexi
Reviewed at:
Google LLC
Posted Nov 14, 2021
Not all that great
What I bought it for was to keep an eye on my cameras. I have little ones and I also babysit in my home. I thought the hub had a feature to have all cameras with little live views at once. But it doesn’t and I’m highly disappointed. Will be returning it
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Lexi, thanks for reaching out. We´re sorry to hear about your disappointment with Nest Hub.
We´re always keeping tabs of your feedback, and we´ll make sure to pass them along to our product team since we´re always searching for ways to improve our products and services. In the meantime, if you have any other support needs you would like us to assist you with, please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp
November 16, 2021
Lexi
Reviewed at:
Google LLC
Posted Nov 14, 2021
Not all that great
What I bought it for was to keep an eye on my cameras. I have little ones and I also babysit in my home. I thought the hub had a feature to have all cameras with little live views at once. But it doesn’t and I’m highly disappointed. Will be returning it
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Lexi, thanks for reaching out. We´re sorry to hear about your disappointment with Nest Hub.
We´re always keeping tabs of your feedback, and we´ll make sure to pass them along to our product team since we´re always searching for ways to improve our products and services. In the meantime, if you have any other support needs you would like us to assist you with, please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp
November 16, 2021
schuylerhuss143
Reviewed at:
Google LLC
Posted Nov 9, 2021
Camera
We just live our camera has good vision good sound, it detecs people, noticed ect very well. We are thinking of buying more.
0up votes 0
0down votes 0
Report
schuylerhuss143
Reviewed at:
Google LLC
Posted Nov 9, 2021
Camera
We just live our camera has good vision good sound, it detecs people, noticed ect very well. We are thinking of buying more.
0up votes 0
0down votes 0
Report
Mom of many mini monsters
Reviewed at:
Google LLC
Posted Nov 8, 2021
Overpromised under delivered
This device is not user friendly at all. It’s glitchy and difficult to navigate. We got it for FREE (with our Nectar mattress), and somehow still overpaid for it.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi there Mom of many mini monsters, thanks for taking the time to share your insights. We´re sorry to hear that Nest Hub wasn´t user friendly, and that it has been glitchy and difficult to navigate.
If you haven't tried yet, you may try resetting Nest Hub to fix the issues you have been experiencing. Keep in mind that resetting will erase all data and that you may need to set it up again. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
We'd like to help you further and assist you with your concerns. Please feel free to contact any of our support specialists by reaching out to us here: https://support.google.com/googlenest/gethelp
November 8, 2021
Mom of many mini monsters
Reviewed at:
Google LLC
Posted Nov 8, 2021
Overpromised under delivered
This device is not user friendly at all. It’s glitchy and difficult to navigate. We got it for FREE (with our Nectar mattress), and somehow still overpaid for it.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi there Mom of many mini monsters, thanks for taking the time to share your insights. We´re sorry to hear that Nest Hub wasn´t user friendly, and that it has been glitchy and difficult to navigate.
If you haven't tried yet, you may try resetting Nest Hub to fix the issues you have been experiencing. Keep in mind that resetting will erase all data and that you may need to set it up again. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
We'd like to help you further and assist you with your concerns. Please feel free to contact any of our support specialists by reaching out to us here: https://support.google.com/googlenest/gethelp
November 8, 2021
Nest Hub (2nd gen)
Reviewed at:
Google LLC
Posted Nov 7, 2021
Works smoothly...
This 2nd gen improves the understanding of this device. Even gets ahead of the original Google Hub (1st gen) when you talk near those two.Works as it should...Not a complaint.
0up votes 0
0down votes 0
Report
Nest Hub (2nd gen)
Reviewed at:
Google LLC
Posted Nov 7, 2021
Works smoothly...
This 2nd gen improves the understanding of this device. Even gets ahead of the original Google Hub (1st gen) when you talk near those two.Works as it should...Not a complaint.
0up votes 0
0down votes 0
Report
Happy!
Reviewed at:
Google LLC
Posted Nov 7, 2021
Great
I love that everything links to it. Its loud and sounds great!
0up votes 0
0down votes 0
Report
Happy!
Reviewed at:
Google LLC
Posted Nov 7, 2021
Great
I love that everything links to it. Its loud and sounds great!
0up votes 0
0down votes 0
Report
Phuc
Reviewed at:
Google LLC
Posted Nov 6, 2021
Very good
It’s a very good little speaker for home and other rooms in the house
0up votes 0
0down votes 0
Report
Phuc
Reviewed at:
Google LLC
Posted Nov 6, 2021
Very good
It’s a very good little speaker for home and other rooms in the house
0up votes 0
0down votes 0
Report
Tehz92
Reviewed at:
Google LLC
Posted Nov 6, 2021
Decent, not great
Interface is slow making it hard to use. Honestly I have nest products in ever room and this one is the only one I'm disappointed with. The audio is the stand out here it does sound better than a mini but not as good as the nest audio
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Tehz92, thanks for posting a review. We’re sorry to hear that you’re having issues with the performance of your Nest Hub (2nd gen).
We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.
Our support team is always here to help. If you need assistance, feel free to contact us here: https://support.google.com/googlenest/gethelp
November 8, 2021
Tehz92
Reviewed at:
Google LLC
Posted Nov 6, 2021
Decent, not great
Interface is slow making it hard to use. Honestly I have nest products in ever room and this one is the only one I'm disappointed with. The audio is the stand out here it does sound better than a mini but not as good as the nest audio
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Tehz92, thanks for posting a review. We’re sorry to hear that you’re having issues with the performance of your Nest Hub (2nd gen).
We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.
Our support team is always here to help. If you need assistance, feel free to contact us here: https://support.google.com/googlenest/gethelp
November 8, 2021
CEK0220
Reviewed at:
Google LLC
Posted Nov 4, 2021
Love my Nest Hub
I've had this gadget for a little while now, and love it. I know I am not using it to it's fullest capacity, but what I am using is pretty awesome. I like being able to control the other smart devices in my home from one location. Especially, being able to turn off the light without having to get out of bed. It's the best.
0up votes 0
0down votes 0
Report