Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)
1172 reviews
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Kris
Reviewed at:
Google LLC
Posted Oct 5, 2021
Great product
I used to have only amazon smart devices but switched them all to Google devices as the Amazon products were so unresponsive. I'm really happy with my nest. Would like to see a camera and a better speaker on the next generation though!
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Bedroom display
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Google LLC
Posted Oct 4, 2021
You can do better, you just need to try harder
Got something okay, but it could be better ... much like all of the nest ecosystem. Don't be complacent and innovate more.
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Response from Staples :
Hi Bedroom display, we appreciate your feedback. We apologize if Nest Hub didn't quite meet your expectations.
We're always searching for ways we can make improvements to our products, and we'd like to hear your story about your experience with Nest Hub. If you will allow us, we'd like to take the opportunity to answer any questions or concerns you may have with Nest Hub. Simply reach out to us here, where we can help you best: https://support.google.com/googlenest/gethelp
October 7, 2021
Bedroom display
Reviewed at:
Google LLC
Posted Oct 4, 2021
You can do better, you just need to try harder
Got something okay, but it could be better ... much like all of the nest ecosystem. Don't be complacent and innovate more.
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Response from Staples :
Hi Bedroom display, we appreciate your feedback. We apologize if Nest Hub didn't quite meet your expectations.
We're always searching for ways we can make improvements to our products, and we'd like to hear your story about your experience with Nest Hub. If you will allow us, we'd like to take the opportunity to answer any questions or concerns you may have with Nest Hub. Simply reach out to us here, where we can help you best: https://support.google.com/googlenest/gethelp
October 7, 2021
Jason M
Reviewed at:
Google LLC
Posted Oct 3, 2021
Sluggish and laggy
The interface is remarkably slow and laggy considering how relatively new the device is and that it's essentially a tablet glued to a speaker running a special version of android. Ended up returning it by the end of the week after sleep tracking kept messing up and going back to advertising its features after being set up repeatedly - even after device resets. Trying to...
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Response from Staples :
Hi Jason M, thanks for sharing your experience. It’s unfortunate to hear that you had issues with the Nest Hub (2nd Gen) and had to return it. We value your feedback as it will greatly help us in improving our products and services. We’re hoping that you’ll give Nest Hub (2nd Gen) another chance and improve your experience. If you need future assistance, feel free to contact our support team. We’d be more than happy to assist your here: https://support.google.com/googlenest/gethelp
October 7, 2021
Jason M
Reviewed at:
Google LLC
Posted Oct 3, 2021
Sluggish and laggy
The interface is remarkably slow and laggy considering how relatively new the device is and that it's essentially a tablet glued to a speaker running a special version of android. Ended up returning it by the end of the week after sleep tracking kept messing up and going back to advertising its features after being set up repeatedly - even after device resets. Trying to...
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Response from Staples :
Hi Jason M, thanks for sharing your experience. It’s unfortunate to hear that you had issues with the Nest Hub (2nd Gen) and had to return it. We value your feedback as it will greatly help us in improving our products and services. We’re hoping that you’ll give Nest Hub (2nd Gen) another chance and improve your experience. If you need future assistance, feel free to contact our support team. We’d be more than happy to assist your here: https://support.google.com/googlenest/gethelp
October 7, 2021
Home
Reviewed at:
Google LLC
Posted Oct 2, 2021
Too many reboots
Works well except for [seemingly] constant reboots. The doorbell also seems to lose connection often and sometime the only way to get it back is to reboot the Hub. I have two and both follow the same pattern. Only the doorbell loses connection and both reboot every day or two.
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Home
Reviewed at:
Google LLC
Posted Oct 2, 2021
Too many reboots
Works well except for [seemingly] constant reboots. The doorbell also seems to lose connection often and sometime the only way to get it back is to reboot the Hub. I have two and both follow the same pattern. Only the doorbell loses connection and both reboot every day or two.
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slaminya3d
Reviewed at:
Google LLC
Posted Sep 30, 2021
Love it
I works great for me Cant wait for new stuff to come out
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slaminya3d
Reviewed at:
Google LLC
Posted Sep 30, 2021
Love it
I works great for me Cant wait for new stuff to come out
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Slay
Reviewed at:
Google LLC
Posted Sep 28, 2021
yeah
Useful especially as an alarm clock and sleep tracker
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Slay
Reviewed at:
Google LLC
Posted Sep 28, 2021
yeah
Useful especially as an alarm clock and sleep tracker
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Jerry
Reviewed at:
Google LLC
Posted Sep 28, 2021
Nest Hub
Love the sleep feature, but I doubt I'll pay for it when it becomes a premium pay feature. I already have a fitbit. I sometimes accidentally pause it when making my bed when it mistakes blanket movements for gestures. I also already have two older smart displays. This one does seem slightly faster. Overall, I highly recommend this smart display.
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Jerry
Reviewed at:
Google LLC
Posted Sep 28, 2021
Nest Hub
Love the sleep feature, but I doubt I'll pay for it when it becomes a premium pay feature. I already have a fitbit. I sometimes accidentally pause it when making my bed when it mistakes blanket movements for gestures. I also already have two older smart displays. This one does seem slightly faster. Overall, I highly recommend this smart display.
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JPNest
Reviewed at:
Google LLC
Posted Sep 27, 2021
Nice but could be nicER!
On the positive side, love the sound, screen quality.On the improvement opportunity side, seems is too heavy (maybe by design, not easy to move around), limited apps available.
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Response from Staples :
Hi JPNest, thanks for posting your experience. We’re glad to hear that you love the Nest Hub (2nd Gen), and we appreciate your input for its improvement. We'll make sure to pass along the details of your feedback to the right team as we're always searching for ways to improve our products and services. If you need assistance, our support team is always available to help. Here’s our support link: https://support.google.com/googlenest/gethelp
October 1, 2021
JPNest
Reviewed at:
Google LLC
Posted Sep 27, 2021
Nice but could be nicER!
On the positive side, love the sound, screen quality.On the improvement opportunity side, seems is too heavy (maybe by design, not easy to move around), limited apps available.
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Response from Staples :
Hi JPNest, thanks for posting your experience. We’re glad to hear that you love the Nest Hub (2nd Gen), and we appreciate your input for its improvement. We'll make sure to pass along the details of your feedback to the right team as we're always searching for ways to improve our products and services. If you need assistance, our support team is always available to help. Here’s our support link: https://support.google.com/googlenest/gethelp
October 1, 2021
Jorge
Reviewed at:
Google LLC
Posted Sep 25, 2021
Awesome addition
Awesome addition! Love the size and how intuitive it is. I would just like the noise maker option to be consistent. Sometimes it pulls from YouTube which rotates several different noises through the night.
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Jorge
Reviewed at:
Google LLC
Posted Sep 25, 2021
Awesome addition
Awesome addition! Love the size and how intuitive it is. I would just like the noise maker option to be consistent. Sometimes it pulls from YouTube which rotates several different noises through the night.
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Justin
Reviewed at:
Google LLC
Posted Sep 20, 2021
Good
Compare to my Google home (speaker), the nest hub is a lot faster on executing the command. By turning on the same smart light, the nest hub is a second or two faster in average.
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Justin
Reviewed at:
Google LLC
Posted Sep 20, 2021
Good
Compare to my Google home (speaker), the nest hub is a lot faster on executing the command. By turning on the same smart light, the nest hub is a second or two faster in average.
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Clint from San Diego
Reviewed at:
Google LLC
Posted Sep 19, 2021
Best ever
This is a great display, we have the larger one as well.
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