Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)
1172 reviews
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
imlostcanuhelpme
Reviewed at:
Google LLC
Posted Jul 22, 2021
Mhhh
All it really does is test speed of Wi-Fi. Really no control over points it isn’t a Wi-Fi point itself hasn’t made anything easier from migrating Wi-Fi settings to established Wi-Fi directive Waste of money in my opinion.
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Allie
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Google LLC
Posted Jul 21, 2021
Awesome!
1. it's a great speaker! I use it for music a lot and just say 'hey google play music and it is loud!2. I can use it to tell my Roomba to clean3. and I can use it to tell me the weather4. it displays pictures which is so cute!
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Allie
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Google LLC
Posted Jul 21, 2021
Awesome!
1. it's a great speaker! I use it for music a lot and just say 'hey google play music and it is loud!2. I can use it to tell my Roomba to clean3. and I can use it to tell me the weather4. it displays pictures which is so cute!
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FFFP
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Google LLC
Posted Jul 19, 2021
Freezes and restarts constantly.
The 2nd gen Nest Hubs constantly freeze and restart. I have several 1st gen ones that work perfectly. The 2nd gen ones needs work.
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Response from Staples :
Hi FFFP, thanks for sharing your experience with us. We're sorry for the trouble that you have with your Nest Hub (2nd gen). We'd like to know more details about your Nest Hub (2nd gen) freezing and restarting issues, so that we can isolate the issue further and help you improve your experience. Please feel free to reach our support team anytime here: https://support.google.com/googlenest/gethelp
July 23, 2021
FFFP
Reviewed at:
Google LLC
Posted Jul 19, 2021
Freezes and restarts constantly.
The 2nd gen Nest Hubs constantly freeze and restart. I have several 1st gen ones that work perfectly. The 2nd gen ones needs work.
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Response from Staples :
Hi FFFP, thanks for sharing your experience with us. We're sorry for the trouble that you have with your Nest Hub (2nd gen). We'd like to know more details about your Nest Hub (2nd gen) freezing and restarting issues, so that we can isolate the issue further and help you improve your experience. Please feel free to reach our support team anytime here: https://support.google.com/googlenest/gethelp
July 23, 2021
Chris K
Reviewed at:
Google LLC
Posted Jul 18, 2021
Happy Customer
So far I like it, I wish there was a little more detailed instructions of the capability. For example I know my doorbell cam will auto display on there when someone rings the doorbell but it would be a nice to have if any of the google cameras saw a person it would automatically come up on hub. I also wish it did not search the web for so much stuff and had more funny r...
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Chris K
Reviewed at:
Google LLC
Posted Jul 18, 2021
Happy Customer
So far I like it, I wish there was a little more detailed instructions of the capability. For example I know my doorbell cam will auto display on there when someone rings the doorbell but it would be a nice to have if any of the google cameras saw a person it would automatically come up on hub. I also wish it did not search the web for so much stuff and had more funny r...
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Jeff
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Google LLC
Posted Jul 16, 2021
No Complaints
The Google Nest Hub performs admirably and does all that I expect of it, quite well. Highly recommended!
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Jeff
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Google LLC
Posted Jul 16, 2021
No Complaints
The Google Nest Hub performs admirably and does all that I expect of it, quite well. Highly recommended!
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San Diego
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Google LLC
Posted Jul 15, 2021
Adds more to the day
The hub definitely adds a little more enjoyment to the day. Unknowingly, the photo display rotation is the best part but I enjoy listening to podcasts and radio while cooking and looking up some recipes as well.
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San Diego
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Google LLC
Posted Jul 15, 2021
Adds more to the day
The hub definitely adds a little more enjoyment to the day. Unknowingly, the photo display rotation is the best part but I enjoy listening to podcasts and radio while cooking and looking up some recipes as well.
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Can Le
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Google LLC
Posted Jul 14, 2021
Great product!
I have used it for the last 2 weeks and it's great. Except for contact syncing between the hub and your phone, sometimes changes made on phone won't be applied to the hub. Definitely recommended
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Can Le
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Google LLC
Posted Jul 14, 2021
Great product!
I have used it for the last 2 weeks and it's great. Except for contact syncing between the hub and your phone, sometimes changes made on phone won't be applied to the hub. Definitely recommended
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Jeanne
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Google LLC
Posted Jul 14, 2021
Needs a better speaker
I recently got a new Nest Hub display. It's very nice for viewing things like weather radar and security cameras, but the Google Home has a much better speaker. If you're looking more to play music, I suggest the Google home or mini nest.
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Jeanne
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Google LLC
Posted Jul 14, 2021
Needs a better speaker
I recently got a new Nest Hub display. It's very nice for viewing things like weather radar and security cameras, but the Google Home has a much better speaker. If you're looking more to play music, I suggest the Google home or mini nest.
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Chris
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Google LLC
Posted Jul 13, 2021
Great way to relive memories
The Nest Hub has become the essential way we control our smart home and manage our family tasks and calendars. The connection to Google photos allows us to see photos that the family had taken over the years. The Google assistant has been extremely helpful providing a hand free way to update calendars and set times. Overall this has been an amazing addition. I’ve used o...
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Chris
Reviewed at:
Google LLC
Posted Jul 13, 2021
Great way to relive memories
The Nest Hub has become the essential way we control our smart home and manage our family tasks and calendars. The connection to Google photos allows us to see photos that the family had taken over the years. The Google assistant has been extremely helpful providing a hand free way to update calendars and set times. Overall this has been an amazing addition. I’ve used o...
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Swampi
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Google LLC
Posted Jul 12, 2021
hub 2nd gen
awesome gadget. love it. Next purchase will be the max. I am gradually making my home completely voice controlled.
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Swampi
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Google LLC
Posted Jul 12, 2021
hub 2nd gen
awesome gadget. love it. Next purchase will be the max. I am gradually making my home completely voice controlled.
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steeprockwall
Reviewed at:
Google LLC
Posted Jul 12, 2021
Meh
Works ok as a digital assistant but is sorely lacking with 3rd party cameras, video quality, and snoring data. With 3rd party cameras, it takes so long to load my 3rd party cams and the playback is so slow and glitchy that it's not even worth using for that purpose. I have read in many other reviews that Nest cams work great with the hub, but others do not, and those re...
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Response from Staples :
Hi steeprockwall, thanks for taking the time to share your feedback. We're sorry for the trouble that you have with your Nest Hub (2nd gen). Most of the time, video quality streaming can be affected by several factors and settings on your Wi-Fi network. We recommend performing some troubleshooting steps and see if this will improve your experience:
- Weak or congested networks. Removing some of your connected devices may help relieve congestion.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- If you have a dual band router, try setting up Nest Hub (2nd gen) on either the 2.4GHz or 5GHz bands and see which band is more stable.
- Performing a factory data reset on your Nest Hub (2nd gen) may help you improve it's streaming quality. Here's the step by step guide: https://support.google.com/googlenest/answer/7073477
You can also check this help page article on how to calibrate your Nest Hub's sleep sensing settings to better recognize your sleep data: https://support.google.com/googlenest/answer/10357288
If the issue is still happening after the reset, please reach out to our support team so that we can take a look at the issue and help improve your experience. Here's the link: https://support.google.com/googlenest/gethelp
July 14, 2021