Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)
1172 reviews
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Kevin V
Reviewed at:
Google LLC
Posted Jun 10, 2021
Great device
Overall I’ve enjoyed my Hub but there are some flaws. At times it feels slow and laggy but overall it listens to me well and it works great. Soli is ok, but it doesn’t interfere with normal use.
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Bedroom display
Reviewed at:
Google LLC
Posted Jun 6, 2021
Needs to be faster
Display is slow to the touch of press on applications.
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Bedroom display
Reviewed at:
Google LLC
Posted Jun 6, 2021
Needs to be faster
Display is slow to the touch of press on applications.
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April
Reviewed at:
Google LLC
Posted Jun 3, 2021
Google hub
It’s ok but I wish it had a camera and could be viewed from my phone no matter where I was. I would like to be able to do video calls.
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Response from Staples :
Hi April, thanks for sharing your insights. We’re sorry that your Nest Hub (2nd gen) didn’t meet your expectations.
You may check out for the Nest Hub Max with a built-in Nest Cam. You can monitor your home when you're away with the live view functionality and alerts when activity is detected. With a Nest Aware subscription, you can get continuous video recording, intelligent alerts, and other advanced features. Also, Nest Hub Max helps everyone stay in touch. You can make video calls or leave video messages with Duo. Please visit this link to learn more about the Nest Hub Max: https://support.google.com/googlenest/answer/9334359
If you have any questions, feel free to contact us using this link: https://support.google.com/googlenest/gethelp
July 15, 2021
April
Reviewed at:
Google LLC
Posted Jun 3, 2021
Google hub
It’s ok but I wish it had a camera and could be viewed from my phone no matter where I was. I would like to be able to do video calls.
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Response from Staples :
Hi April, thanks for sharing your insights. We’re sorry that your Nest Hub (2nd gen) didn’t meet your expectations.
You may check out for the Nest Hub Max with a built-in Nest Cam. You can monitor your home when you're away with the live view functionality and alerts when activity is detected. With a Nest Aware subscription, you can get continuous video recording, intelligent alerts, and other advanced features. Also, Nest Hub Max helps everyone stay in touch. You can make video calls or leave video messages with Duo. Please visit this link to learn more about the Nest Hub Max: https://support.google.com/googlenest/answer/9334359
If you have any questions, feel free to contact us using this link: https://support.google.com/googlenest/gethelp
July 15, 2021
Kitchen Display
Reviewed at:
Google LLC
Posted Jun 2, 2021
Pretty Great
It's not perfect, but it's pretty great. The gesture controls are a little flakey, and there are apps I'd like to use that aren't available. But otherwise, I'm pretty satisfied with it. I hope to see it's functionality improve with software updates.
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Kitchen Display
Reviewed at:
Google LLC
Posted Jun 2, 2021
Pretty Great
It's not perfect, but it's pretty great. The gesture controls are a little flakey, and there are apps I'd like to use that aren't available. But otherwise, I'm pretty satisfied with it. I hope to see it's functionality improve with software updates.
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Kris
Reviewed at:
Google LLC
Posted Jun 2, 2021
Definitely neat
Wish I'd got the upgrade. This one's neat but I'd like the video features.
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Kris
Reviewed at:
Google LLC
Posted Jun 2, 2021
Definitely neat
Wish I'd got the upgrade. This one's neat but I'd like the video features.
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Jay M.
Reviewed at:
Google LLC
Posted Jun 2, 2021
Needs Improvement
Even when increasing "Hey Google" sensitivity I, and my household, find that most of the time we have to repeat ourselves to get a response. This was also a problem with the 1st generation. We are no longer using it but the Echo show did not have this issue.
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Response from Staples :
Hi Jay M., thanks for taking the time to post a review. We’re sorry for the difficult experience you had with your Nest Hub (2nd gen). We’re here to help.
If you haven’t tried yet, we suggest retraining your Nest Hub (2nd gen) with the Voice Match, especially if you have other family members sharing your Nest Hub (2nd gen). You can try these outlined steps:
- Open the Google Home app on your mobile phone or tablet.
- At the top right, tap your account.
- Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
- Tap Assistant settings > Voice match > Add devices.
- Make sure any devices you want to link your voice to are checked.
- Tap Next, I agree.
- Follow the in-app steps.
- To get your personal information, you must turn on Personal results. - Tap I agree and proceed with the Voice match setup.
- To invite others to set up Voice Match for tailored results, tap Invite, choose your communication method, and send the invite. To skip this step, tap No, thanks.
We'd like to have another opportunity to help you with this issue. If you’re willing, you can contact us anytime and we’ll do our best to improve your experience. You’ll find us here: https://support.google.com/googlenest/gethelp
July 15, 2021
Jay M.
Reviewed at:
Google LLC
Posted Jun 2, 2021
Needs Improvement
Even when increasing "Hey Google" sensitivity I, and my household, find that most of the time we have to repeat ourselves to get a response. This was also a problem with the 1st generation. We are no longer using it but the Echo show did not have this issue.
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Response from Staples :
Hi Jay M., thanks for taking the time to post a review. We’re sorry for the difficult experience you had with your Nest Hub (2nd gen). We’re here to help.
If you haven’t tried yet, we suggest retraining your Nest Hub (2nd gen) with the Voice Match, especially if you have other family members sharing your Nest Hub (2nd gen). You can try these outlined steps:
- Open the Google Home app on your mobile phone or tablet.
- At the top right, tap your account.
- Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
- Tap Assistant settings > Voice match > Add devices.
- Make sure any devices you want to link your voice to are checked.
- Tap Next, I agree.
- Follow the in-app steps.
- To get your personal information, you must turn on Personal results. - Tap I agree and proceed with the Voice match setup.
- To invite others to set up Voice Match for tailored results, tap Invite, choose your communication method, and send the invite. To skip this step, tap No, thanks.
We'd like to have another opportunity to help you with this issue. If you’re willing, you can contact us anytime and we’ll do our best to improve your experience. You’ll find us here: https://support.google.com/googlenest/gethelp
July 15, 2021
Carlos
Reviewed at:
Google LLC
Posted Jun 1, 2021
Great little home display
I have a Home Hub Max that I have and love. This pretty much does everything that the Hub Max does but without the camera. Due to the lack of camera and the Soli sensor that tracks sleep I put it in my nightstand. So far the sleep sensor has been working great, but not sure if I'd pay for it when the "trial is over". The size of the Hub is fine for a nightstand or a sma...
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Carlos
Reviewed at:
Google LLC
Posted Jun 1, 2021
Great little home display
I have a Home Hub Max that I have and love. This pretty much does everything that the Hub Max does but without the camera. Due to the lack of camera and the Soli sensor that tracks sleep I put it in my nightstand. So far the sleep sensor has been working great, but not sure if I'd pay for it when the "trial is over". The size of the Hub is fine for a nightstand or a sma...
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Thomas S.
Reviewed at:
Google LLC
Posted Jun 1, 2021
Love it!
I love the hub! It is an amazing piece of hardware that can be easily accessed in the kitchen for my wife to utilize for cooking, and listening to music while cleaning. It’s a great tool that’s not only small but useful. Thanks Google! My house is slowly turning into a Google smart home, keep up the great work!
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Thomas S.
Reviewed at:
Google LLC
Posted Jun 1, 2021
Love it!
I love the hub! It is an amazing piece of hardware that can be easily accessed in the kitchen for my wife to utilize for cooking, and listening to music while cleaning. It’s a great tool that’s not only small but useful. Thanks Google! My house is slowly turning into a Google smart home, keep up the great work!
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Blind G Tech
Reviewed at:
Google LLC
Posted May 31, 2021
Taking the Hub to the next level
The second generation of the Nest Hub takes an already amazing product and takes it to the next level. Besides what you already fine in the first generation of the Nest Hub, you have improved functionality with sleep sensing and Touchless gestures. Sleep sensing provides some informative data about your sleep patterns that can enable you To make changes to have a bette...
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Blind G Tech
Reviewed at:
Google LLC
Posted May 31, 2021
Taking the Hub to the next level
The second generation of the Nest Hub takes an already amazing product and takes it to the next level. Besides what you already fine in the first generation of the Nest Hub, you have improved functionality with sleep sensing and Touchless gestures. Sleep sensing provides some informative data about your sleep patterns that can enable you To make changes to have a bette...
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Ddubb
Reviewed at:
Google LLC
Posted May 31, 2021
Great Sound
Have several "nests" around the house. Wonderfully concert like sound. Love the routines.Very easy set up. Almost plug n play.
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Ddubb
Reviewed at:
Google LLC
Posted May 31, 2021
Great Sound
Have several "nests" around the house. Wonderfully concert like sound. Love the routines.Very easy set up. Almost plug n play.
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Jim S
Reviewed at:
Google LLC
Posted May 31, 2021
slick and useful
I have this in my bedroom and being able to ask Google to control devices, get the weather, ask questions, stream our nest video cameras, play music is a game changer in convenience. The voice recognition is pretty good, but sometimes it doesn't seem to recognize my voice to add items to shopping lists. It's still better than other devices I've used, but has a long way ...
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