Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)
1172 reviews
Most helpful positive review
Posted Aug 1, 2024
Good price for good new product
We already have Nest cameras so didn’t need the eye cameras, but the price for the hub was best around. I like other Wyze products and was comfortable dealing with the company.
VS
Most helpful critical review
Posted Apr 19, 2024
Google nest hub
The Google nest hub will not stay linked and will not relink w/ Google home.
Jim S
Reviewed at:
Google LLC
Posted May 31, 2021
slick and useful
I have this in my bedroom and being able to ask Google to control devices, get the weather, ask questions, stream our nest video cameras, play music is a game changer in convenience. The voice recognition is pretty good, but sometimes it doesn't seem to recognize my voice to add items to shopping lists. It's still better than other devices I've used, but has a long way ...
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Mahir Room Display
Reviewed at:
Google LLC
Posted May 30, 2021
Super laggy, still not fixed since a year
This device is super usefulBut like anythingIt’s got flawsFor oneThe display is trashNot the displayBut the softwareThe display is really niceBut the softwareUI is terribleSuper laggyTakes 10 seconds to even do anythingNot until it’s fixedWould not recommend
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Response from Staples :
Hi there, thanks for taking the time to share a review with us. We’re sorry to hear that your experience with the user interface of your Nest Hub (2nd gen) was hard. We’d like to help you the best way we can if you can share more information about the issue. Please consider reaching out to our support team using this link: https://support.google.com/googlenest/gethelp
July 15, 2021
Mahir Room Display
Reviewed at:
Google LLC
Posted May 30, 2021
Super laggy, still not fixed since a year
This device is super usefulBut like anythingIt’s got flawsFor oneThe display is trashNot the displayBut the softwareThe display is really niceBut the softwareUI is terribleSuper laggyTakes 10 seconds to even do anythingNot until it’s fixedWould not recommend
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Response from Staples :
Hi there, thanks for taking the time to share a review with us. We’re sorry to hear that your experience with the user interface of your Nest Hub (2nd gen) was hard. We’d like to help you the best way we can if you can share more information about the issue. Please consider reaching out to our support team using this link: https://support.google.com/googlenest/gethelp
July 15, 2021
R. David
Reviewed at:
Google LLC
Posted May 30, 2021
Nest Hub Review
Lots of good options. Fun and useful Hey Google device to have for house system with access to Nest Thermostat and Nest video doorbell. Option to have pictures and/or clock is nice.
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R. David
Reviewed at:
Google LLC
Posted May 30, 2021
Nest Hub Review
Lots of good options. Fun and useful Hey Google device to have for house system with access to Nest Thermostat and Nest video doorbell. Option to have pictures and/or clock is nice.
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Brian
Reviewed at:
Google LLC
Posted May 30, 2021
Great value, smaller than expected.
This is a great device. I previously had a best hub max. Compared to that, this device is lacking done key features, namely the camera. The shower tracking is not very useful if two people use the bed, and have no set sides. For it's price, this thing is a great value. Sound isn't going to blow anyone away, but it does sound better than the home mini.
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Brian
Reviewed at:
Google LLC
Posted May 30, 2021
Great value, smaller than expected.
This is a great device. I previously had a best hub max. Compared to that, this device is lacking done key features, namely the camera. The shower tracking is not very useful if two people use the bed, and have no set sides. For it's price, this thing is a great value. Sound isn't going to blow anyone away, but it does sound better than the home mini.
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Valerie
Reviewed at:
Google LLC
Posted May 29, 2021
Love my Hub
The sound is so amazing! I only say a command one time and it’s done!
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Valerie
Reviewed at:
Google LLC
Posted May 29, 2021
Love my Hub
The sound is so amazing! I only say a command one time and it’s done!
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Family Room
Reviewed at:
Google LLC
Posted May 29, 2021
easy too use and very friendly
it is very helpful and i am thinking to have Nest hub max
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Family Room
Reviewed at:
Google LLC
Posted May 29, 2021
easy too use and very friendly
it is very helpful and i am thinking to have Nest hub max
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zoney
Reviewed at:
Google LLC
Posted May 28, 2021
zoney post
It's like having an extra room with a window looking at the world outside.
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zoney
Reviewed at:
Google LLC
Posted May 28, 2021
zoney post
It's like having an extra room with a window looking at the world outside.
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RKMokc
Reviewed at:
Google LLC
Posted May 27, 2021
Love my new Nest Hub
As a former Alexa user, I was excited to make the shift to the Nest Hub so I could easily showcase my cherished memories from Google Photos. I truly love this device and can’t imagine going back… sorry Alexa.
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RKMokc
Reviewed at:
Google LLC
Posted May 27, 2021
Love my new Nest Hub
As a former Alexa user, I was excited to make the shift to the Nest Hub so I could easily showcase my cherished memories from Google Photos. I truly love this device and can’t imagine going back… sorry Alexa.
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TerryK
Reviewed at:
Google LLC
Posted May 26, 2021
Some features don't work as expected
I bought this as an additional nest device (which works perfectly as all the others have) and as a monitor for my camera system. It works great as a standalone nest, but it's support (or lack of) of the cameras is very much not working. All cameras show up, show online, but actually looking at the feeds rarely works. Sometimes the cameras will be able to be viewed ab...
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Response from Staples :
Hi TerryK, thanks for the feedback about your Nest Hub (2nd gen). We’re sorry to hear of the poor experience this issue has caused you.
We suggest trying the steps below that might improve your experience:
- Weak or congested networks. Removing some of your connected devices may help relieve congestion.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- If you have a dual band router, try setting up Nest Hub (2nd gen) on either the 2.4GHz or 5GHz bands and see which band is more stable.
- Performing a factory data reset on your Nest Hub (2nd gen) may help you improve it's streaming quality. Here's the step by step guide: https://support.google.com/googlenest/answer/7073477
If the issue persists, we need to have a closer look to identify what could be causing this issue. You an contact us here: https://support.google.com/googlenest/gethelp
July 15, 2021
TerryK
Reviewed at:
Google LLC
Posted May 26, 2021
Some features don't work as expected
I bought this as an additional nest device (which works perfectly as all the others have) and as a monitor for my camera system. It works great as a standalone nest, but it's support (or lack of) of the cameras is very much not working. All cameras show up, show online, but actually looking at the feeds rarely works. Sometimes the cameras will be able to be viewed ab...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hi TerryK, thanks for the feedback about your Nest Hub (2nd gen). We’re sorry to hear of the poor experience this issue has caused you.
We suggest trying the steps below that might improve your experience:
- Weak or congested networks. Removing some of your connected devices may help relieve congestion.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- If you have a dual band router, try setting up Nest Hub (2nd gen) on either the 2.4GHz or 5GHz bands and see which band is more stable.
- Performing a factory data reset on your Nest Hub (2nd gen) may help you improve it's streaming quality. Here's the step by step guide: https://support.google.com/googlenest/answer/7073477
If the issue persists, we need to have a closer look to identify what could be causing this issue. You an contact us here: https://support.google.com/googlenest/gethelp
July 15, 2021
Randal D
Reviewed at:
Google LLC
Posted May 26, 2021
It's great
Bought it so I could use the sleep sense. Now I use it more than I expected.
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Randal D
Reviewed at:
Google LLC
Posted May 26, 2021
It's great
Bought it so I could use the sleep sense. Now I use it more than I expected.
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Frances
Reviewed at:
Google LLC
Posted May 25, 2021
Love it
The Google Nest Hub has added a new dimension. I live far from family, and the ever changing photos make them feel more accessible. Love convenience of various ways to set nest thermostat. All the extras are a delight
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