Customer Reviews for Google Nest Hub 2nd Generation 7" Smart Display, White (GA01331-US)

Hello there, we are very sorry to hear your Google Nest Hub is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!

Hello there, we are very sorry to hear your Google Nest Hub is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!

Hello there, we are very sorry to hear your Google Nest Hub is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!

Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!

Hi JPNES, thanks for your feedback on Nest Hub (2nd Gen). It's unfortunate to hear that you are experiencing some difficulty streaming the video feed from your security cameras. Here are some recommended steps to help you with the issue: - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. - You may also check for possible sources of interference such as the thick walls and appliances in your home. If you encounter any further issue, please consider contacting our support team for further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp

Hi JPNES, thanks for your feedback on Nest Hub (2nd Gen). It's unfortunate to hear that you are experiencing some difficulty streaming the video feed from your security cameras. Here are some recommended steps to help you with the issue: - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. - You may also check for possible sources of interference such as the thick walls and appliances in your home. If you encounter any further issue, please consider contacting our support team for further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp

Hi rawsax, we´re glad you liked Nest Hub (2nd Gen) and that you find it a great device. We appreciate your feedback and we´ll definitely pass this along to our product team and go back to the drawing board, since we´re always looking for ways to keep improving our products and services. For any other support needs you may have, you can always count on our support team. Simply reach out to us here: https://support.google.com/googlenest/gethelp

Hi rawsax, we´re glad you liked Nest Hub (2nd Gen) and that you find it a great device. We appreciate your feedback and we´ll definitely pass this along to our product team and go back to the drawing board, since we´re always looking for ways to keep improving our products and services. For any other support needs you may have, you can always count on our support team. Simply reach out to us here: https://support.google.com/googlenest/gethelp

Hi D James, thanks for your insights on Nest Hub (2nd Gen). We´re sorry to hear about your dissatisfaction with the number of icons on it. We value your feedback and we´ll make sure to pass this information along to our product team, since we´re always searching for ways to improve our products and services. For any other support needs, you may speak to any of our support agents here: https://support.google.com/googlenest/gethelp

Hi D James, thanks for your insights on Nest Hub (2nd Gen). We´re sorry to hear about your dissatisfaction with the number of icons on it. We value your feedback and we´ll make sure to pass this information along to our product team, since we´re always searching for ways to improve our products and services. For any other support needs, you may speak to any of our support agents here: https://support.google.com/googlenest/gethelp

Hi Chrissy, thanks for your insights. We're sorry to hear about your disappointment with the video call limitation for Nest Hub (2nd Gen). We value your feedback and we'll make sure to pass this along to the right team, since we're always searching for ways to keep improving our products and services. For any other support needs you may have with Nest Hub, please do not hesitate to contact us here: https://support.google.com/googlenest/gethelp