Customer Reviews for HP 65XL Black High Yield Ink Cartridges, 2/Pack (N9K04AN-VB)

Hello, I'm sorry that you haven't had a very satisfying experience with the cartridge installation. I can imagine how frustrating that must be. I'm not sure what model your printer is, but the instructions shown in this video should be pretty close to what you'd need to do to replace the cartridge: www.youtube.com/watch?v=V6AYisqyhqg Mary HP Care hp.com/support

Hello, I'm sorry that you haven't had a very satisfying experience with the cartridges. I can understand if you are frustrated with the page yield, but the pages listed are an estimate based on industry standards. Ink usage of the cartridge (unless it was damaged or defective) will determine how long it lasts in your particular printer. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the air is dry. Here are some things that might help lower your ink usage: - Most people have found that the XL version of the cartridges are a much better value. - Make use of the printer's draft mode whenever possible, to help stretch out black, and colored ink - Using the black-only setting, when appropriate, will save on colored ink usage. - Shut the printer down between uses; however, always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying. - Consider getting Instant Ink. The subscription plans let you pay by the page. Check out the details at: instantink.com If it appears that a cartridge has poor performance is due to a defect, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges Mary HP Care hp.com/support

Hi, I'm sorry that the printer seems to use a lot of ink. Most people do find that the XL version is a much better value. Ink usage of the cartridge (unless it was damaged or defective) will determine how long it lasts in your particular printer. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the air is dry. Some things can help lower your ink usage: - Make use of the printer's draft mode whenever possible, to help stretch out black, and colored ink - Using the black-only setting, when appropriate, will save on colored ink usage. - Shut the printer down between uses; however, always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying. - Consider getting Instant Ink. The subscription plans let you pay by the page. Check out the details at: instantink.com When it appears that poor page yield was due to a defect, you can return the cartridge. The return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges Mary HP Care hp.com/support