Customer Reviews for HP 62 Black Standard Yield Ink Cartridge, 2/Pack (T0A52AN-VB)

Hello Mary I'm so sorry to learn that your cartridge is apparently not working with your printer at all. Situations like this are definitely unfortunate but let me instruct you how to proceed and help you out. To begin with I would recommend making sure if the cartridges you ordered/received are compatible with your printer. To do so please visit this website: - Cartridge Compatibility: support.hp.com/us-en/document/c01766411 If it turns out the cartrdige is defective i would advice you to contact the seller. Also here is a link to the return policy: staples.com/sbd/cre/help-center/returns-policy/ In addition please remember that you can always contact us. We will be more than happy to help you. You can reach us at: support.hp.com/us-en/contact-hp Konrad HP Care hp.com/support

Hello I’m sorry to know that you are not satisfied with your cartridge’s performance. Please let me help you to improve the number of pages available to print. Please considers these tips to improve the yield of your cartridge: - High density prints (such as photos for example) usually use more ink than low-density prints (such as text for example) especially if the type of paper absorbs more or if the environment is particularly dry. - Using the “draft mode” option when printing can help save ink. - Turn off the printer at intervals when it is not being used it helps prevent the cartridges from drying out. -You could consider accessing the Instant Ink service which sends you new cartridges when you need them with flexible monthly plans for your needs. You can find our official Instant Ink site by searching the web using the keywords “HP Instant Ink.” Also please remember that you can always contact us. We will be more than happy to help you. You can reach us at: support.hp.com/us-en/contact-hp Agata HP Care hp.com/support