Customer Reviews for Logitech Folio Touch iPad Keyboard Case with Trackpad for iPad Air (4th and 5th gen), Oxford Gray (920-009952)
Item # : 24499252
Model # : 920-009952
- High-Precision Trackpad: Use all the multi-touch gesture controls you already love like swipe, pinch, and scroll to navigate iPad Air even faster.
- Backlit Keys: Backlit keys automatically adjust to your environment's lighting. If you need more or less light, the brightness levels are adjustable.
Price is $192.99
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Over 30
35 reviews
Most helpful positive review
Posted Dec 20, 2023
Livraison ultrarapide
Livraison ultra rapide et bonne condition de paiement avec FlexitiCard
VS
Most helpful critical review
Posted Oct 31, 2025
Disappointed.
Not very happy as it acts up and stops working properly occasionally when I hot the space bar. I only have it a month.
Jay
Verified Buyer
Reviewed at:
staples.ca
Posted Nov 2, 2025
Protective but heavy
Case is pretty good, and the keyboard works as expected. But the biggest issue with this is weight, it makes the iPad bulky and quite heavy, pretty much as heavy as carrying a laptop around.
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Response from Staples :
We are sorry to hear that the Logitech Folio Touch for iPad Pro is heavier than expected and causing an inconvenience. We appreciate your feedback.
November 4, 2025
Apple.
Verified Buyer
Reviewed at:
Logitech
Posted Oct 31, 2025
Disappointed.
Not very happy as it acts up and stops working properly occasionally when I hot the space bar. I only have it a month.
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Mo
Reviewed at:
staples.ca
Posted Sep 4, 2025
Ok but not great for accessibility
Works great on,y problem is I use voice over (screen reader) I anm blind and when the flap is closed the keys touch the screen which prompts voiceover to talk turning on the iPad. Will have to fully shut off iPad to solve issue. Sucks but I’m guessing the Magic Keyboard would do the same. At least this one has some edge protection.
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Response from Staples :
Thanks for sharing your experience. It’s incredibly helpful to hear how the Folio Touch interacts with accessibility features like VoiceOver. We’ll pass this along to our design team, and we’re glad the edge protection is working well for you.
September 9, 2025
K
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 30, 2025
Bad
Logitech Folio Touch for iPad Pro 11-inch (1st, 2nd & 3rd ge...
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Response from Staples :
Thank you for your feedback. We're sorry to hear you had a negative experience with the Logitech Folio Touch for iPad Pro 11-inch. We apologize for any inconvenience this may have caused.
February 6, 2025
MK
Verified Buyer
Reviewed at:
staples.ca
Posted Apr 12, 2024
Disappointed
I bought because the battery can be replaced. Crappy quality case and iPad has to be removed to take pictures.
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Response from Staples :
We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it. Thanks for your feedback.
April 18, 2024
Mapel270
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 20, 2023
Livraison ultrarapide
Livraison ultra rapide et bonne condition de paiement avec FlexitiCard
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Patrick in Guelph
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 11, 2023
You get what you pay for.
I was previously using a less expensive keyboard case from a no-name brand. Now that I am using the Logitech case, it proves that you get what you pay for. My old case had zero travel on the keys, which was like typing on a tabletop. The Logitech keyboard doesn’t have a deep travel, but it’s enough so that I know I have hit a key and letters are showing up on the iPad s...
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Pat R.
Verified Buyer
Posted Sep 11, 2023
3 Complaints
I do not recommend purchasing this produce. This review is based on 1 yr and 10 months use. I purchased this case a day or so after purchasing a new iPad in 2021. 1. About 6-7 months after obtaining it my iPad screen cracked. I haven’t dropped it nor abused it in any way. It is described as meeting MIL Spec requirements. Note that the rubber edging is rather thin...
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Pineapple
Verified Buyer
Reviewed at:
staples.ca
Posted May 9, 2023
Best Keyboard Case
I was so happy to find one at staples. I find this better then the Apple Magic Keyboard. Your iPad is fully protected, and the keyboard works just like a normal one. There is room for your Apple Pencil to charge. And when closing its folds right over the pencil so it’s is secure. It even fits the cover I have on my pencil. I also like that you can flip the keyboard unde...
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Erik
Verified Buyer
Reviewed at:
staples.ca
Posted Oct 10, 2022
Mauvais service
Service très mediocre ! Apres avoir accepter ma commande , elle a ete annulee sans raison et sans remplacement du produit par une autre alternative. Fini bureau en gros pour nos achats corporatifs !
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Shelbi
Verified Buyer
Reviewed at:
staples.ca
Posted Aug 29, 2022
Great case
This is a really great case. It seems very high quality and looks great.
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Wendy
Reviewed at:
staples.ca
Posted Jun 6, 2022
Terrible Terrible Product
I purchased this product and the corner of the case snapped off rendering it useless. So know I have a keyboard with no case. Total waste of money. I won't by a Logitech product again.
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Response from Staples :
Hello Wendy,
I am sorry that the Folio Case did not last you as expected. Contact Logitech customer support for personalized assistance if you feel this was due to a manufacturer defect. Logitech appreciates your product review. - Leo from Logitech
I am sorry that the Folio Case did not last you as expected. Contact Logitech customer support for personalized assistance if you feel this was due to a manufacturer defect. Logitech appreciates your product review. - Leo from Logitech
August 10, 2022
Robb
Verified Buyer
Reviewed at:
staples.ca
Posted Jun 1, 2022
Very good, but...
Very good protection in transit, keyboard quite functional but its attachment is frustratingly loose, making laptop use rather impractical - you need a flat table. This unit could also really use a retainer strap for when it's open, so it's easier to handle with one hand without the keyboard swinging open all the time
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John Shortall
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 19, 2022
Useful Keyboard
Ideal for facilitating keyboard use of the iPad, a good stand and protection.
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Raman
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 10, 2022
Good replacement keyboard for 1st Gen iPad Pro
The case protects the iPad nicely. The keyboard is very good also. The only drawbacks are in the design of the kick back which results in the iPad being difficult to use on your lap and the iPad becomes a bit bulky.
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JOHN .
Verified Buyer
Posted Oct 26, 2021
folio Keyboard
This is a nice alternative to Apples Smart Keyboard with the same features
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Mary Lin
Verified Buyer
Posted Sep 26, 2021
So heavy and not responsive
This is a great iPad Air and by putting this clunky cover on this it is nothing "air" super heavy and kind of bulky and not so responsive keys. I am so disappointed that I will return at least the one that I have that has a bad delete key. Maybe if all the keys work well i will love it more as an iPad Air... but I think probably not. It's like carrying a laptop ar...
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Tara
Verified Buyer
Reviewed at:
staples.ca
Posted Sep 22, 2021
Great product
I am very satisfied with this product. If functions as a great case and the keyboard is a great size, comfortable to use. It is a perfect fit on my iPad and does not add too much weight to the device.
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Arthur Wagar
Verified Buyer
Reviewed at:
staples.ca
Posted Sep 5, 2021
Logitech Folio Keyboard
Yes, i do like it very much. So nice to have the lit up keyboard
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Online Customer
Verified Buyer
Reviewed at:
staples.ca
Posted Aug 3, 2021
Heavy keyboard case
It’s heavy. The weight was not in the description. The keyboard is not detachable. I took a chance and was disapointed.
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