Customer Reviews for Bose SoundLink Flex Wireless Bluetooth Speaker, Waterproof, Black (865983-0100)
696 reviews
Most helpful positive review
Posted Feb 13, 2026
Good midrange and bass for a small speaker
A recent purchase to update the 1st generation. Much easier to connect to Bluetooth…a pleasant surprise! I hear a
more defined and articulate bass (I listen almost exclusively to Classical) so I know how much is dependent on the recording engineers but this speaker tries its best to compensate for what might be lacking.
more defined and articulate bass (I listen almost exclusively to Classical) so I know how much is dependent on the recording engineers but this speaker tries its best to compensate for what might be lacking.
VS
Most helpful critical review
Posted Feb 9, 2026
Too Tippy
When I try to include an image of the base I added to your badly designed speaker (to prevent it from tipping over) this form gets all glitchy. Sound is good, but everything else sucks.
WNP3
Reviewed at:
bose.com
Posted Feb 13, 2026
Good midrange and bass for a small speaker
A recent purchase to update the 1st generation. Much easier to connect to Bluetooth…a pleasant surprise! I hear a
more defined and articulate bass (I listen almost exclusively to Classical) so I know how much is dependent on the recording engineers but this speaker tries its best to compensate for what might be lacking.
more defined and articulate bass (I listen almost exclusively to Classical) so I know how much is dependent on the recording engineers but this speaker tries its best to compensate for what might be lacking.
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Marvin
Reviewed at:
bose.com
Posted Feb 13, 2026
Bose Soundlink Flex Portable (2nd Gen)
This speaker sounds amazing. This was what I needed.
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Hiss
Reviewed at:
bose.com
Posted Feb 13, 2026
Another Great product
Bose sound systems are simply put the very best, the only thing that I buy for the last 25 years!
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Peter
Reviewed at:
bose.com
Posted Feb 12, 2026
Great sound.
I like the sound, the shape of the speaker. Very nice.
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RGS1955
Reviewed at:
bose.com
Posted Feb 12, 2026
Bose is the best
Fantastic sound, great price, easy to pair with devices
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Muthu
Reviewed at:
bose.com
Posted Feb 11, 2026
Great bluetooth speaker with mic
Got it 3 weeks ago on a deal. Very much happy about the purchase. sound quality is great. deep bass and no distortion.I use it for both office and home. Office calls sound great with this speaker.
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BB
Reviewed at:
bose.com
Posted Feb 11, 2026
Seafoam bose kicks!
Easy n cute excellent sound quality. Love it! And the color is awesome
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RJBenish
Reviewed at:
bose.com
Posted Feb 9, 2026
Too Tippy
When I try to include an image of the base I added to your badly designed speaker (to prevent it from tipping over) this form gets all glitchy. Sound is good, but everything else sucks.
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Response from Staples :
Hello, thank you for sharing this photo with us. We can clearly see the custom base you added to your Bose SoundLink Flex Portable Speaker (2nd Gen), and we truly appreciate the effort you put into improving its stability. We’re also so glad that you like the sound quality, that means a lot to us.
The SoundLink Flex (2nd Gen) is designed to be perfectly portable, allowing you to carry it in your hand, toss it into a backpack, or clip it to the outside using its durable nylon sport‑utility loop. It also features a destination‑proof design, with an IP67 dust‑ and waterproof rating and a rugged silicone‑wrapped body built to handle all kinds of environments.
We understand your feedback helps us better understand how this impacts your experience.
Cedrick - Customer Support
February 10, 2026
Selyn
Reviewed at:
bose.com
Posted Feb 9, 2026
Been waiting since last year to purchase this,. Because im waiting for it to be on sale again,. Best purchase that cures my anxiety lol
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Mike
Reviewed at:
bose.com
Posted Feb 9, 2026
Small Unit, Absolute Weapon
This little brick has no business sounding this good.
The Bose SoundLink Flex (2nd Gen) is compact, tough as nails, and absolutely pumps for its size. Deep, punchy bass without the muddy nonsense, crisp mids, and highs that cut through whether you’re indoors, outdoors, or halfway into a backyard session.
Build quality? Proper solid. It’s waterproof, dust-proof, an...
The Bose SoundLink Flex (2nd Gen) is compact, tough as nails, and absolutely pumps for its size. Deep, punchy bass without the muddy nonsense, crisp mids, and highs that cut through whether you’re indoors, outdoors, or halfway into a backyard session.
Build quality? Proper solid. It’s waterproof, dust-proof, an...
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nam
Reviewed at:
bose.com
Posted Feb 8, 2026
bose soundlink flex 2 -great upgrade
Ii have the original soundlink mini 2 and which i bought about 12 years ago.
decided to upgrade to the new model, it was a good choice
very happy with the sound quality and styling of the speaker.
decided to upgrade to the new model, it was a good choice
very happy with the sound quality and styling of the speaker.
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Noneyah
Reviewed at:
bose.com
Posted Feb 8, 2026
Difficult to connect
Honestly it’s been a pain to try and get it connected to my phone. So I haven’t been able to use it. Yes, I followed the instructions.
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Response from Staples :
Hi there, thank you for your feedback. The Bose SoundLink Flex Portable Speaker (2nd Gen) can remember multiple devices previously connected to it. If this is your first time connecting, here’s a helpful guide you can follow: https://bose.life/3MvmiuQ
If you’re still having difficulty connecting, please feel free to reach out to us through this link: http://bose.life/globalsupport
We’ll be happy to assist you further.
Jelyn - Customer Support
February 9, 2026
Huggy
Reviewed at:
bose.com
Posted Feb 8, 2026
Supreme sound
Purchase this refurbished soundlink speaker and it is amazing for sound quality and looks like new
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Anne25
Reviewed at:
bose.com
Posted Feb 7, 2026
Sound Link Flexi speaker
I have always had a Bose wave for many years but this little speaker is something else, I purchased the speaker about a month ago, it is everything Bose says it is, it’s brilliant, looks
nice, great colour and amazing sound.
nice, great colour and amazing sound.
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Tony
Reviewed at:
bose.com
Posted Feb 3, 2026
Great stereo sound
Good sound For price. The 2 in stereo mode sounds good. Next time I’m upgrade to a tier higher but nothing wrong with these
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macca
Reviewed at:
bose.com
Posted Jan 29, 2026
Excellent portable speaker with great sound
Needing a new portable speaker I decided to get the Soundlink flex. Seeing the 2nd gen was on sale made it even better.
Bose delivered from the start - bought a.m. one day, delivered p.m. the next. Absolutely stunning service.
Setup was a dream - although I had an older Bose app for my headphones, the speaker was picked up by Bluetooth immediately and then it told me ...
Bose delivered from the start - bought a.m. one day, delivered p.m. the next. Absolutely stunning service.
Setup was a dream - although I had an older Bose app for my headphones, the speaker was picked up by Bluetooth immediately and then it told me ...
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Dav99
Reviewed at:
bose.com
Posted Jan 28, 2026
Excellent sound
I’m very pleased with the sound link. Easily tuned into apple I phone and receiving excellent quality sound.
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HYG
Reviewed at:
bose.com
Posted Jan 20, 2026
Excelente parlante
Tengo 15 días con el parlante
Tiene muy buen sonido con nitidez los bajos suenan sin distorsión
Me parece un producto excelente
Tiene muy buen sonido con nitidez los bajos suenan sin distorsión
Me parece un producto excelente
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Gemma
Reviewed at:
bose.com
Posted Jan 18, 2026
Not as good as I expected
I was so excited to receive this speaker however as soon as I tried it I was surprisingly disappointed the base isn't have as good as my bose ear phones I am thinking about returning it.
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Response from Staples :
Hi Gemma, the Bose SoundLink Flex Portable Speaker (2nd Gen) delivers surprisingly deep bass for its compact size, thanks to its proprietary acoustic design and PositionIQ technology. While it’s not as powerful as a dedicated subwoofer or Bass Module, it provides rich low‑end that enhances both outdoor and indoor listening. We emphasize that the SoundLink Flex (2nd Gen) produces big, bold sound with bass you can feel, despite its portable form factor. Hope this helps!
Jelyn - Customer Support
January 18, 2026
Acker2
Reviewed at:
bose.com
Posted Jan 18, 2026
Great speaker.
I bought for my husband. He had a Bose speaker before. Sadly, it fell out of his ups truck and was driven over. This new one is small enough and lightweight with great sound
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