Customer Reviews for Bose SoundLink Flex Wireless Bluetooth Speaker, Waterproof, Black (865983-0100)
720 reviews
Most helpful positive review
Posted Apr 4, 2026
Amazing sound quality
Amazing! Present for my husband to have in his office or in bed when he wakes in the weekend and we have a. lie in listening to music. Fabulous quality and perfectly replaced his very old first gen speaker x
VS
Most helpful critical review
Posted Feb 9, 2026
Too Tippy
When I try to include an image of the base I added to your badly designed speaker (to prevent it from tipping over) this form gets all glitchy. Sound is good, but everything else sucks.
lottie
Reviewed at:
bose.com
Posted Apr 4, 2026
Amazing sound quality
Amazing! Present for my husband to have in his office or in bed when he wakes in the weekend and we have a. lie in listening to music. Fabulous quality and perfectly replaced his very old first gen speaker x
0up votes 0
0down votes 0
Report
Mark
Reviewed at:
bose.com
Posted Apr 2, 2026
Music to my ears
Game changer. I always bought cheap speakers assuming it didn’t matter or I’d bring it out, get hammered and lose it- no biggie just order another one. Sound is so good out of this tiny speaker, I can never go back to the cheap ones. If i lose it whilst hammered i shall order another bose
0up votes 0
0down votes 0
Report
TY
Reviewed at:
bose.com
Posted Apr 1, 2026
Super Great Speaker
Awesome speaker, great sound. One problem, it seems to take a couple to a few attempts to get it to turn on and stay on, not sure why that is. Other than that, super great speaker!
0up votes 0
0down votes 0
Report
Hi
Reviewed at:
bose.com
Posted Mar 30, 2026
Amazing sound quality
I absolutely love my speaker and use it almost every day
0up votes 0
0down votes 0
Report
PSC77
Reviewed at:
bose.com
Posted Mar 28, 2026
Speakers will not pair
Great speaker, bought one then another to go stereo. Worked okay for a short while, now they will not pair. Have tried hard reset and every other suggestion on the Bose app, with no luck.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi, thank you for sharing your feedback. We’re glad to hear you enjoy the Bose SoundLink Flex Portable Speaker (2nd Gen), and we’d love to help you get it paired again so you can enjoy the best stereo performance.
The Bose SoundLink Flex Portable Speaker (2nd Gen) works with specific Bose app‑compatible speakers in Party or Stereo mode. To assist you further, our online support guides provide additional troubleshooting steps that may help resolve the pairing issue. These include confirming compatibility, checking for software updates, and clearing previously connected Bluetooth devices. You can access the guide here: https://bit.ly/481He45
We hope these tips help you reconnect both speakers so you can continue enjoying your audio experience.
Rein - Customer Support
March 28, 2026
Mike
Reviewed at:
bose.com
Posted Mar 28, 2026
Good
Music is great from the speakers, but the app to help pair isn't great. Sometimes have problems linking the two speakers up
0up votes 0
0down votes 0
Report
Val
Reviewed at:
bose.com
Posted Mar 23, 2026
Great speaker
I buy Bose regularly online and have had great service and quality products, recently bought certified refurbished and all I can say is quality, even comes with 2 year guarantee, if it didn’t state certified refurbished on the box you would never know full marks
0up votes 0
0down votes 0
Report
Essex Paulie
Reviewed at:
bose.com
Posted Mar 21, 2026
Great speaker perfect for the garden
Looking forward to bbqs and the old school playing from this perfect little speaker .
0up votes 0
0down votes 0
Report
Me 1000
Reviewed at:
bose.com
Posted Mar 14, 2026
Loudspeaker
Pretty good product, could do with Alexa built in.
0up votes 0
0down votes 0
Report
andyb
Reviewed at:
bose.com
Posted Mar 11, 2026
OK speaker, BAD company
Speaker is fine, BOSE is the problem. As owner of 2 of the previous iteration of PA systems (L system model II) I will tell you that they no longer carry the proprietary and ONLY cables usable to connect bass modules to their system. Product is less than 5 years old. This is bad business on the part of BOSE and why I will likely not purchase any further BOSE merch. ...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hello Andyb! We completely understand your concern, and we’re very sorry for the experience you’ve had. Please rest assured this is not the kind of situation we want for our customers. We encourage you to send a message to our customer support team through this link: https://bose.life/4b2T4gp along with the serial number of your system so we can check the stock and availability of the accessory you’re looking for. We value your feedback and are here to make things right for you.
Sophie - Customer Support
March 11, 2026
THG
Reviewed at:
bose.com
Posted Mar 11, 2026
Excellent sound
Great sound quality for a small portable speaker. Thank you!
0up votes 0
0down votes 0
Report
Nearby Rumble Source
Reviewed at:
bose.com
Posted Mar 11, 2026
Powerful little bugger!
This punchy thing has a rich, deep sound even when hanging off a backpack, and truly resonates when it's set on a solid surface. The sound is clear and detailed at all volumes which is what I have always cherished about Bose products.
0up votes 0
0down votes 0
Report
Allie
Reviewed at:
bose.com
Posted Mar 7, 2026
Great Sound
I had the original color sound link that lasted almost 15 years and loved it so much. I needed a replacement and this is exactly what I wanted.
0up votes 0
0down votes 0
Report
Glenn246
Reviewed at:
bose.com
Posted Mar 3, 2026
excellent product for its price
This is the second one of these I have bought as my wife kept stealing my original one so have bought myself another so that we have one each.
For its price, its a great bit of kit.
For its price, its a great bit of kit.
0up votes 0
0down votes 0
Report
Scots mick
Reviewed at:
bose.com
Posted Feb 22, 2026
Great sound nice color
Bought for my daughter’s birthday, great sound. Pity you can only twin a pair and not additional for surround sound.
0up votes 0
0down votes 0
Report
Pierre
Reviewed at:
bose.com
Posted Feb 18, 2026
Parfait
Très bon achat! Beau son et j’aime l’esthétique. Facile d’utilisation
0up votes 0
0down votes 0
Report
Gonza
Reviewed at:
bose.com
Posted Feb 17, 2026
Excellent Sound
Good sound for size and Stereo for 2 speakers, bit fiddly to set up Stereo
0up votes 0
0down votes 0
Report
Jane
Reviewed at:
bose.com
Posted Feb 14, 2026
Listening
I was unhappy about the set up. Instructions use different symbols than on my handset.
Sound excellent.
Sound excellent.
0up votes 0
0down votes 0
Report
Sullie 86
Reviewed at:
bose.com
Posted Feb 14, 2026
Amazing speaker
Second purchase of this speaker sound quality is amazing
0up votes 0
0down votes 0
Report
rrunner
Reviewed at:
bose.com
Posted Feb 14, 2026
Sounds Great!
Pleased so far, sounds great, connects to my iPad and iPhone quickly. My only complaint is that it falls over backwards pretty easily, not really a problem, just a minor annoyance.
0up votes 0
0down votes 0
Report