Customer Reviews for HP 23.8" All-in-One Desktop Computer, Intel Core i3-1115G4, 8GB Memory, 256GB SSD (318L8AA#ABA)
1504 reviews
Summary of reviews
The HP All-in-One Desktop is praised for its fast performance, sleek design, and user-friendly setup. It offers good value for money and is suitable for everyday tasks. However, some users report issues with durability, limited USB ports, and setup difficulties.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 21, 2026
Above and beyond service
I bought this computer at Staples because the employee, Hector, was so helpful and knowledgeable in assisting me. He transferred my old computer data to my new one in less than a day. (Other stores told me it would take 3 To 5 days.)
VS
Most helpful critical review
Posted Mar 15, 2026
I am disappointed that warranty given is way less than mentioned on product sales page.
Less warranty given than mentioned
A Williams
Verified Buyer
Reviewed at:
hp.com
Posted Jan 7, 2026
HP 27 inch AIO DT AI PC
Purchased the HP 27 inch AIO DT AI PC to upgrade from an HP Laptop. Setup and data copy were both seamless processes. HP does the data copy via the cloud. It couldn't be easier. The features of the HP 27 inch AIO DT AI PC have made my life easier. Excellent choice for my personal and work use.
This review is for HP All-in-One Desktop AI 27-cr2075t PC, Windows 11 Home, 27", Touch screen, Intel® Core™ Ultra 7, 16GB RAM, 1TB SSD, FHD, Jet black
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Verified Buyer
Reviewed at:
hp.com
Posted Jan 7, 2026
Wonderful computer
I love everything about my new computer!well worth the money
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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Verified Buyer
Reviewed at:
hp.com
Posted Jan 7, 2026
We use this terminal to surf the web and play video games. This is now our main unit for online info
Works great. Easy setup for me. 50 years servicing computers and pc’s
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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Eddie-321
Verified Buyer
Reviewed at:
hp.com
Posted Jan 7, 2026
Cpu overheating hitting 105 degrees under load
I bought two of these all in ones with Intel Core Ultra 225U, and they hit 105 degrees under load, then it thermal throttle to 85 degrees. I have a previous gen model of this all in one with a intel core i5-1335u that does not exhibit this behavior.
Something is wrong with the cooling solution in this pc that it goes straight to 105 degrees in both systems, they need ...
Something is wrong with the cooling solution in this pc that it goes straight to 105 degrees in both systems, they need ...
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This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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Rbrownnj
Verified Buyer
Reviewed at:
hp.com
Posted Jan 6, 2026
Setup disappointment
Requires internet to setup
This review is for HP 23.8 inch All-in-One Desktop AI PC 24-cr2000t
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Holly D
Verified Buyer
Posted Jan 4, 2026
HP Desktop AllinOne
Love my new Allinone desktop computer. It definitely has fewer cords than my previous computer.
Nice large screen and very fast. Had to get a new one due to needing Windows 11. Glad I made this purchase.
Nice large screen and very fast. Had to get a new one due to needing Windows 11. Glad I made this purchase.
This review is for HP 24-cr0026 23.8 All-in-One Desktop Computer, Intel Core i3-N300, 8GB Memory, 256GB SSD (9W2H5AA#ABA)
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Daniel559
Verified Buyer
Reviewed at:
hp.com
Posted Jan 3, 2026
love it
look good on the desk less clutter
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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Verified Buyer
Reviewed at:
hp.com
Posted Jan 3, 2026
new HP 27
Great configuration, the only this to say is that it didn't come with card reader as the previous models
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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Verified Buyer
Reviewed at:
hp.com
Posted Dec 31, 2025
HP 27 inch AIO DT AI PC
The HP desktop 27-inch screen is a big improvement over a 17-inch screen notebook computer. The all-in-one has everything you need to work with Microsoft applications, internet, and e-books. Security features enable Windows sign in with the camera technology that recognizes the user.
This review is for HP All-in-One Desktop AI 27-cr2075t PC, Windows 11 Home, 27", Touch screen, Intel® Core™ Ultra 7, 16GB RAM, 1TB SSD, FHD, Jet black
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JeffS23
Verified Buyer
Reviewed at:
hp.com
Posted Dec 31, 2025
27" Touch screen all in one
So far, I like the system. I did encounter issues transferring files from my old system to this one as the backup program didn't work. Needed to move files via a USB drive.
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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Dave
Verified Buyer
Posted Dec 30, 2025
uggh
runs slow to a point, we reloaded from scratch and removed all bloatware, runs a little faster but still overall slow responding, without our software on it.
This review is for HP 24-cr0026 23.8 All-in-One Desktop Computer, Intel Core i3-N300, 8GB Memory, 256GB SSD (9W2H5AA#ABA)
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Salky O
Verified Buyer
Reviewed at:
hp.com
Posted Dec 29, 2025
Smooth trying keyboard easy to input with keys that move easily
Nicely built
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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AZSandy
Verified Buyer
Reviewed at:
hp.com
Posted Dec 28, 2025
Love Both Computers
I absolutely LOVE my new computers
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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Singh
Verified Buyer
Reviewed at:
store.hp.com
Posted Dec 24, 2025
Excellent product
I always trusted HP.
This review is for HP 23.8 inch All-in-One 24-cr0021a PC
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David Ze
Verified Buyer
Reviewed at:
hp.com
Posted Dec 23, 2025
Great choice
Excellent very happy with this
This review is for HP All-in-One Desktop AI 27-cr2075t PC, Windows 11 Home, 27", Touch screen, Intel® Core™ Ultra 7, 16GB RAM, 1TB SSD, FHD, Jet black
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pb99
Verified Buyer
Reviewed at:
hp.com
Posted Dec 19, 2025
Happy
Very happy with my new HP all-in-one PC. Had my old one about 8 years but it was getting verry slow.
Only thing missing from the new one is a SD card reader
Only thing missing from the new one is a SD card reader
This review is for HP 27 inch All-in-One 27-cr0049na PC
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Diane18
Verified Buyer
Reviewed at:
hp.com
Posted Dec 18, 2025
Great new features
We bought a new HP computer to replace one that was operating Windows 10 that is no longer supported. We prefer HP to other brands and the new computer doesn't disappoint. There are some new features to become acquainted with and overall we are very pleased with our purchase.
This review is for HP All-in-One Desktop AI 27-cr2002na PC
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Verified Buyer
Reviewed at:
hp.com
Posted Dec 18, 2025
Outstanding Computer on a Budget
Just what I needed.
This review is for HP 23.8 inch All-in-One Desktop AI PC 24-cr2000t
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Verified Buyer
Reviewed at:
hp.com
Posted Dec 17, 2025
Nice computer with a poor designed stand.
The computer is very nice. The one negative is the stand. The piece that holds the computer to the stand is plastic. Seems very fragile. If you need to reposition the computer, you must move it by the base or risk braking the attachment piece. Very poor design. Otherwise, this is a very nice computer.
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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Verified Buyer
Posted Dec 16, 2025
HP All in 1
Slower than molasses, very disappointed
This review is for HP 24-cr0026 23.8 All-in-One Desktop Computer, Intel Core i3-N300, 8GB Memory, 256GB SSD (9W2H5AA#ABA)
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Response from Staples :
Hi Brian, I truly regret hearing that you're not completely satisfied with your new HP All-In-One Desktop Computer. Please reach out to the HP support team at (800) 407-4005 for assistance troubleshooting the issues you've encountered. If you have any questions or concerns please contact us at 1-800-333-3330 option 3, or via Chat at Staples.com. We'll be happy to take a look at this for you.
Staples, December 19, 2025