Customer Reviews for HP 23.8" All-in-One Desktop Computer, Intel Core i3-1115G4, 8GB Memory, 256GB SSD (318L8AA#ABA)
1504 reviews
Summary of reviews
The HP All-in-One Desktop is praised for its fast performance, sleek design, and user-friendly setup. It offers good value for money and is suitable for everyday tasks. However, some users report issues with durability, limited USB ports, and setup difficulties.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 21, 2026
Above and beyond service
I bought this computer at Staples because the employee, Hector, was so helpful and knowledgeable in assisting me. He transferred my old computer data to my new one in less than a day. (Other stores told me it would take 3 To 5 days.)
VS
Most helpful critical review
Posted Mar 15, 2026
I am disappointed that warranty given is way less than mentioned on product sales page.
Less warranty given than mentioned
1471Battle
Verified Buyer
Reviewed at:
hp.com
Posted Dec 15, 2025
great peice of kit
A great peace of kit, but could do with faster or more memory!
This review is for HP All-in-One Desktop AI 27-cr2002na PC
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Jd g
Verified Buyer
Reviewed at:
hp.com
Posted Dec 13, 2025
App boxes not scalesblr
The screer makes everything larger, my desire is smaller windows which display the entire application screen.
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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Verified Buyer
Posted Dec 12, 2025
how badly I was treated by Staples
I was trying to purchase a computer and my order was canceled - for no reason - I only shop online, so I am never in the store- no human contact with anyone - that I could ask what is going on - ?
This review is for HP 24-cr0026 23.8 All-in-One Desktop Computer, Intel Core i3-N300, 8GB Memory, 256GB SSD (9W2H5AA#ABA)
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Response from Staples :
Hi, I'm disappointed to hear this happened, and I understand your frustration. Please contact Customer Support at 1-800-333-3330 regarding your order so we can take a look at this for you. ^JH
December 15, 2025
Smbrown
Verified Buyer
Reviewed at:
hp.com
Posted Dec 10, 2025
One drive Windows 11
Windows 11 is probably my last Windows computer! One drive taking over my computer is the worst!
This review is for HP All-in-One Desktop AI 27-cr2075t PC, Windows 11 Home, 27", Touch screen, Intel® Core™ Ultra 7, 16GB RAM, 1TB SSD, FHD, Jet black
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I had to return PC
Verified Buyer
Reviewed at:
hp.com
Posted Dec 9, 2025
I had to return PC
I had to return PC
This review is for HP All-in-One Desktop AI 27-cr2075t PC, Windows 11 Home, 27", Touch screen, Intel® Core™ Ultra 7, 16GB RAM, 1TB SSD, FHD, Jet black
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Trekkerbac
Verified Buyer
Reviewed at:
hp.com
Posted Dec 9, 2025
Works Well. Don't like the screen angle
I hate upgrading to new Operating System so Windows 11 is a drag at this point. Computer seems to work well but I don't like to angle. Hard to make out screen even with my readers. Didn't have this issue with my previous HP Desktop which is 10 years old. I haven't tested the video camera yet.
This review is for HP 23.8 inch All-in-One Desktop AI PC 24-cr2000t
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Col. Australia.
Verified Buyer
Reviewed at:
store.hp.com
Posted Dec 8, 2025
Very happy customer.
Very pleased with all aspects of this purchase. It was easy to buy online. I was able to have my questions answered. Superfast delivery. Easy to set up and seems to be a very good PC. I love not having a Tower. Great after sales service. I highly recommend HP products.
This review is for HP 23.8 inch All-in-One 24-cr1000a PC
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IanL
Verified Buyer
Reviewed at:
hp.com
Posted Dec 4, 2025
Great PC
Excellent all-in-one pc. Large screen and very fast. Has really tidied up my workspace.
This review is for HP All-in-One Desktop AI 27-cr2002na PC
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Johnc50uk
Verified Buyer
Reviewed at:
hp.com
Posted Dec 4, 2025
Fast start up
Very happy only thing is the screen is very wobbly and not very steady even though if fixed to the stand.
This review is for HP All-in-One Desktop AI 27-cr2002na PC
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G Holmes
Verified Buyer
Reviewed at:
store.hp.com
Posted Dec 4, 2025
My HP 23
This is my second HP23
I'm enjoying the slimness of this one , I do miss the touch screen ,but the speed makes up for that .
I'm enjoying the slimness of this one , I do miss the touch screen ,but the speed makes up for that .
This review is for HP 23.8 inch All-in-One 24-cr0021a PC
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Verified Buyer
Reviewed at:
hp.com
Posted Dec 3, 2025
Good All in One Computer
This is a good all in one computer that seems to work well. The stand could be more sturdy. At first, it wobbled quite a bit until we got the stand to properly click into the stand. It was a bit tricky, but it is OK now.
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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Robert Erskine
Verified Buyer
Reviewed at:
hp.com
Posted Dec 2, 2025
Keyboard and USB
POWERFUL ENOUGH. Would have preferred a traditional black keyboard with F keys prominent. Re USB For ease of access I miss the frontal USB slots of my old computer. More slots needed since so many devices need to be plugged in
This review is for HP All-in-One Desktop AI 27-cr2002na PC
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Deb
Verified Buyer
Posted Dec 1, 2025
Computer Update
I needed an update for my Dell computer which Microsoft would not support and could not update to Windows 10. I did a lot of research and found this computer at a good price even though a few days later it was 50.00 cheaper. We are well pleased. Computer was very easy to set up. So far no problems.
This review is for HP 24 All-in-One Touchscreen AI Desktop Computer, Intel Core Ultra 5-125H, 16GB RAM, 512GB SSD, Mouse & Keyboard Included
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William111
Verified Buyer
Reviewed at:
store.hp.com
Posted Nov 26, 2025
Good All in 1
This all in one desktop operates very well. It is up and running in 15 seconds from a cold start up, so quick. It is also responsive and fast in all aspects of day to day use.
The only issue I have is the screen on the pedestal is lower on right side by a few millimeters and there is no simple way that I can find to rectify this.
I would reccommend this product.
The only issue I have is the screen on the pedestal is lower on right side by a few millimeters and there is no simple way that I can find to rectify this.
I would reccommend this product.
This review is for HP 27 inch All-in-One Desktop PC 27-cr1005a
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Lena
Verified Buyer
Reviewed at:
store.hp.com
Posted Nov 23, 2025
All-in-one convenience on budget
It is exactly what one would expect of an all-in-one computer on budget. Don't expect high-spec, state of the art version - but given the price, I was happy with the product.
This review is for HP 27 inch All-in-One Desktop PC 27-cr1005a
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RonG43
Verified Buyer
Reviewed at:
hp.com
Posted Nov 19, 2025
Frozen
Quality of the All in One was poor..Had to return because the system froze and could not be restored to factory default.
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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William L
Verified Buyer
Reviewed at:
store.hp.com
Posted Nov 15, 2025
LEMON FOR SALE
This computer is unable to retain its Windows 11 operating system. Reinstall every few days - unable to progress from there.
This review is for HP 23.8 inch All-in-One 24-cr1000a PC
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The Rad
Verified Buyer
Reviewed at:
hp.com
Posted Nov 11, 2025
DEAD AFTER A MONTH!
Very disappointed with this computer. While it boots quickly and the display is excellent, it tends to be glitchy, slow to load apps and change pages, and now the screen has frozen so badly that neither the keyboard nor the mouse can communicate with the computer, making it impossible to try any of the recommended fixes. It’s essentially DEAD after less than one month o...
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This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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Star Route Auto Service
Verified Buyer
Reviewed at:
hp.com
Posted Nov 10, 2025
Not Good
Lasted 2 weeks then burnt out
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
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defg
Verified Buyer
Reviewed at:
store.hp.com
Posted Nov 10, 2025
HP 27 All In One
Very Good PC Friendly to Eye as it is Antiglare. Works Fast as it is 32GB RAM
This review is for HP 68.6 cm (27) All-in-One Desktop PC 27-cr1078in
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