Skip to main content
Skip to footer
Accessibility Commitment

Customer Reviews for HP 24" All-in-One Desktop Computer, Intel Core i5-1135G7, 16GB Memory, 512GB SSD (1J7Q6AA#ABA)

4.58
1504 reviews
5 star
76%
4 star
15%
3 star
4%
2 star
1%
1 star
4%

Summary of reviews

The HP All-in-One Desktop offers a sleek design and user-friendly setup, with fast performance and impressive features like a large screen and wireless connectivity. However, some users experience slow performance despite high RAM and issues with product reliability.

Summary generated by AI based on customer reviews, including incentivized reviews.

Most helpful positive review
Posted Mar 21, 2026
Above and beyond service
I bought this computer at Staples because the employee, Hector, was so helpful and knowledgeable in assisting me. He transferred my old computer data to my new one in less than a day. (Other stores told me it would take 3 To 5 days.)
VS
Most helpful critical review
Posted Mar 15, 2026
I am disappointed that warranty given is way less than mentioned on product sales page.
Less warranty given than mentioned
Most recent reviews
Wicked
Verified Buyer
Reviewed at:
store.hp.com
Posted Mar 27, 2026
Not Stable Support Stand
I like the computer, but the support stand is wobbly & not adjustable. It even came off the stand when I tried to tilt it.
The camera also isn't very well set up - Why not use the same hiding feature as the laptop?
This review is for HP 27 inch All-in-One Desktop PC AI 27-cr2000a
0up votes 0
0down votes 0
Report
Linda R
Verified Buyer
Posted Mar 21, 2026
Above and beyond service
I bought this computer at Staples because the employee, Hector, was so helpful and knowledgeable in assisting me. He transferred my old computer data to my new one in less than a day. (Other stores told me it would take 3 To 5 days.)
This review is for HP 24-cr0026 23.8 All-in-One Desktop Computer, Intel Core i3-N300, 8GB Memory, 256GB SSD (9W2H5AA#ABA)
0up votes 0
0down votes 0
Report
New 24” aio owner
Verified Buyer
Reviewed at:
hp.com
Posted Mar 20, 2026
Really like this 24 inch all-in-one design
I really like this all in one design. The 24 inch screen is just the right size. Clear text and I can make text larger and easier to see. Just one power cord and no connecting cables. Keeps my desk looking neat. Not sure what the AI part does but I’m glad I have it and I am looking forward to learning more about it.
This review is for HP 23.8 inch All-in-One Desktop AI PC 24-cr2000t
0up votes 0
0down votes 0
Report
itzhak zies.
Verified Buyer
Reviewed at:
hp.com
Posted Mar 17, 2026
unstable pc!!
moving from side to side!!!
This review is for HP All-in-One Desktop AI 27-cr2075t PC, Windows 11 Home, 27", Touch screen, Intel® Core™ Ultra 7, 16GB RAM, 1TB SSD, FHD, Jet black
0up votes 0
0down votes 0
Report
Verified Buyer
Reviewed at:
store.hp.com
Posted Mar 15, 2026
I am disappointed that warranty given is way less than mentioned on product sales page.
Less warranty given than mentioned
This review is for HP 60.5 cm (23.8) All-in-One Desktop PC 24-cr1485in
0up votes 0
0down votes 0
Report
Tammy Time
Verified Buyer
Reviewed at:
hp.com
Posted Mar 13, 2026
Satisfied customer
I taught myself how to use a computer on my first HP that was given to me. When it would no longer update, I decided to go with the HP all in one desktop computer, i’m so glad I did! I am extremely happy with the product. It is user friendly, easy to set up & less cords which means less clutter. I am thoroughly enjoying this product
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
0up votes 0
0down votes 0
Report
Brian 81
Verified Buyer
Reviewed at:
hp.com
Posted Mar 13, 2026
Good quality all-in-one deskltop
Recently bought this PC as a replacement for my 10 year old Windows 10 PC and really notice the difference in speed. Great price and very swift too. Really appreciated not having the main drive partitioned before delivery.
This review is for HP All-in-One Desktop AI 27-cr2002na PC
0up votes 0
0down votes 0
Report
Oswego
Verified Buyer
Posted Mar 8, 2026
Very good value.
Bought this computer because of the size and value. Two weeks in it is working fine.
This review is for HP 24 All-in-One Touchscreen AI Desktop Computer, Intel Core Ultra 5-125H, 16GB RAM, 512GB SSD, Mouse & Keyboard Included
0up votes 0
0down votes 0
Report
Peggy
Verified Buyer
Posted Mar 7, 2026
Desktop is great one
I had to replaced my old computer which was not working properly. Also was unable to get windows ll on it. Glad that I go this one since I was able to get everything from my old computer.
This review is for HP 24-cr0026 23.8 All-in-One Desktop Computer, Intel Core i3-N300, 8GB Memory, 256GB SSD (9W2H5AA#ABA)
0up votes 0
0down votes 0
Report
Eg
Verified Buyer
Posted Mar 7, 2026
Good Purchase
Good Computer
This review is for HP 24-cr0026 23.8 All-in-One Desktop Computer, Intel Core i3-N300, 8GB Memory, 256GB SSD (9W2H5AA#ABA)
1up votes 1
0down votes 0
Report
Neil -- Australia
Verified Buyer
Reviewed at:
store.hp.com
Posted Feb 27, 2026
Satisfied repeat customer
Performs as expected, i.e. very well. I just wish I could find out how to re-set the screen sleep mode as it goes to sleep and then immediately wakes up even though no user is present.
This review is for HP 27 inch All-in-One Desktop PC AI 27-cr2000a
0up votes 0
0down votes 0
Report
heddwal
Verified Buyer
Reviewed at:
hp.com
Posted Feb 23, 2026
overall happy with the purchase
so far so good
i like the fact it takes up less room on my desk
Good size screen
It is a bit noisy and keyboard is a bit 'clunky' so could be better
This review is for HP All-in-One Desktop AI 27-cr2002na PC
0up votes 0
0down votes 0
Report
Graham52
Verified Buyer
Reviewed at:
hp.com
Posted Feb 19, 2026
Great upgrade
Had to upgrade for Windows 11. This has a bigger screen and much better than my previous Lenovo. Really good quality screen graphics, I am very pleased.
This review is for HP 27 inch All-in-One 27-cr0049na PC
0up votes 0
0down votes 0
Report
Joaniehugz, AZ
Verified Buyer
Reviewed at:
hp.com
Posted Feb 18, 2026
Love my ALL in ONE HP 27" Desktop Computer!
I was amazed at the ease of set up. I was thrilled with how easy it was to add all my information from the old desktop. I was so nervous about losing information, etc. It's all there. It was taking me an hour to load my email - very stressful - and this is so fast. No more stressing and cussing! Love the camera and microphone - no more headset! I can't say enough...
Read full review
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
0up votes 0
0down votes 0
Report
Inky B
Verified Buyer
Reviewed at:
hp.com
Posted Feb 15, 2026
Very Disapointing
I bought this for my wife to replace her 10 year old Lenovo which had 'stopped working'. I bought it because I had generally been very satisfied with HP computers and printers in the past. I had expected a new computer to be an improvement but that has not been our experience. From simple features, such as being very slow to wake up from 'sleep' to difficulty in re-es...
Read full review
This review is for HP 23.8 inch All-in-One 24-cr0047na PC
0up votes 0
0down votes 0
Report
Bill & linda
Verified Buyer
Reviewed at:
hp.com
Posted Feb 13, 2026
Home computer
So far we are enjoying our new HP computer. Good fast speed and clear view monitor. We don't use it a whole lot, but when in use we are happy..
This review is for HP 23.8 inch All-in-One Desktop AI PC 24-cr2000t
Bill & linda Customer Photo 1
Bill & linda Customer Photo 2
0up votes 0
0down votes 0
Report
Vinny
Verified Buyer
Posted Feb 5, 2026
Service
The service i received was excellent. Lee was very professional and knowledgeable about the product.
Very helpful in explaining about the Computer I purchased. Excellent job all around>
This review is for HP 24-cr0026 23.8 All-in-One Desktop Computer, Intel Core i3-N300, 8GB Memory, 256GB SSD (9W2H5AA#ABA)
1up votes 1
0down votes 0
Report
Verified Buyer
Reviewed at:
hp.com
Posted Feb 5, 2026
Great PC
Nice PC...fast.
This review is for HP 27 inch All-in-One 27-cr0049na PC
0up votes 0
0down votes 0
Report
H.G. Turner
Verified Buyer
Reviewed at:
hp.com
Posted Feb 2, 2026
HP All in One Computer Works Great.
I received my all in one HP computer in a very sturdy, safe and customized package. It was easy to assemble. It works beautifully. I am well pleased with it.
This review is for HP All-in-One Desktop AI 27-cr2075t PC, Windows 11 Home, 27", Touch screen, Intel® Core™ Ultra 7, 16GB RAM, 1TB SSD, FHD, Jet black
0up votes 0
0down votes 0
Report
Tracey B
Verified Buyer
Reviewed at:
hp.com
Posted Feb 1, 2026
HP 27 " All In One
My old Del had crashed and I was devasted that I had lost everything. Shame on me for not having a backup in place. My son was able to get my data off the old drive, and it was easy to move what I needed into new files onto the HP. I am now alphabetically organized. My recipes are so much easier to locate now.
I am a disabled senior, and installation was a simple matte...
Read full review
This review is for HP 27 inch All-in-One Desktop AI PC 27-cr2000t
0up votes 0
0down votes 0
Report