Customer Reviews for HP 24" All-in-One Desktop Computer, Intel Core i5-1135G7, 16GB Memory, 512GB SSD (1J7Q6AA#ABA)
1504 reviews
Summary of reviews
The HP All-in-One Desktop offers a sleek design and user-friendly setup, with fast performance and impressive features like a large screen and wireless connectivity. However, some users experience slow performance despite high RAM and issues with product reliability.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 21, 2026
Above and beyond service
I bought this computer at Staples because the employee, Hector, was so helpful and knowledgeable in assisting me. He transferred my old computer data to my new one in less than a day. (Other stores told me it would take 3 To 5 days.)
VS
Most helpful critical review
Posted Mar 15, 2026
I am disappointed that warranty given is way less than mentioned on product sales page.
Less warranty given than mentioned
S.B.
Verified Buyer
Posted Aug 13, 2025
So far - so good
Have had the unit for 2 weeks now and all is going well. Easy set up. User friendly. Would recommend Staples and this unit.
This review is for HP 27 All-in-One Desktop Computer, Intel Core i5-1335U, 8GB RAM, 265GB SSD, Mouse, Keyboard & Webcam Included, Windows 11
2up votes 2
0down votes 0
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MONA F.
Verified Buyer
Posted Aug 13, 2025
Computer Purchase
Website was easily accessible and final purchase experience was flawlesss.
This review is for HP 27 All-in-One Desktop Computer, Intel Core i5-1335U, 8GB RAM, 265GB SSD, Mouse, Keyboard & Webcam Included, Windows 11
2up votes 2
0down votes 0
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Don A S
Verified Buyer
Reviewed at:
hp.com
Posted Aug 13, 2025
No need to say more
Excellent computer always used HP
This review is for HP 27 inch All-in-One 27-cr1085t PC
0up votes 0
0down votes 0
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LINDA Y.
Verified Buyer
Posted Aug 10, 2025
ok
so far ok. having to learn new stuff. key board..hard to use...you can't see the light beige letters on the bright white keyboard.
This review is for HP 24 All-in-One Touchscreen AI Desktop Computer, Intel Core Ultra 5-125H, 16GB RAM, 512GB SSD, Mouse & Keyboard Included
4up votes 4
0down votes 0
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Cathy D.
Verified Buyer
Posted Aug 9, 2025
Nice all in one but directions were awful
I had delivery issues which put me in a bad mood but Staples did refund me a bit for my inconvenience. Once the computer arrived we started getting it set up. The directions are practically non-existent. We couldn't figure out how to get the mouse and keyboard to work so I was stuck using the touch screen for most of the set up. We google searched reset bluetooth ev...
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This review is for HP 24 All-in-One Touchscreen AI Desktop Computer, Intel Core Ultra 5-125H, 16GB RAM, 512GB SSD, Mouse & Keyboard Included
7up votes 7
0down votes 0
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TOM P.
Verified Buyer
Posted Aug 6, 2025
New Computer
The old computer was hesitant to come out of sleep mode at times. DVD drive no longer functioned so it was time for a new computer. And tax free was a good incentive. Service tech was extremely helpful.
This review is for HP 24 All-in-One Touchscreen AI Desktop Computer, Intel Core Ultra 5-125H, 16GB RAM, 512GB SSD, Mouse & Keyboard Included
4up votes 4
0down votes 0
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DANIEL G.
Verified Buyer
Posted Aug 4, 2025
The computer is great. It is very fast
This review is for HP 24 All-in-One Touchscreen AI Desktop Computer, Intel Core Ultra 5-125H, 16GB RAM, 512GB SSD, Mouse & Keyboard Included
4up votes 4
0down votes 0
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Willing2c
Verified Buyer
Reviewed at:
hp.com
Posted Aug 2, 2025
An educator with a new HP computer that features a sleek design and modern look!
I have always relied on HP computers for my home office needs. As a retired educator, HP is the answer for any teacher. My new HP 27 inch All-in-One 27-cr0089 PC is an excellent product that works beautifully for my home set-up. Its sleek design and modern look fits in with my hone decor.
This review is for HP 27 inch All-in-One 27-cr0089 PC
0up votes 0
0down votes 0
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HPcustomer
Verified Buyer
Reviewed at:
store.hp.com
Posted Aug 2, 2025
To soon for a review
Arrived in good condition, Switched on, all seams to be OK. Had very little use so far, should work as expected being a HP ptoduct
This review is for HP 23.8 inch All-in-One 24-cr1000a PC
0up votes 0
0down votes 0
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ELIZABETH H.
Verified Buyer
Posted Aug 1, 2025
In love.
What more can I say. I love this machine!
This review is for HP 27 All-in-One Desktop Computer, Intel Core i5-1335U, 8GB RAM, 265GB SSD, Mouse, Keyboard & Webcam Included, Windows 11
4up votes 4
0down votes 0
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KATHERINE C
Verified Buyer
Posted Jul 30, 2025
Purchased for home use
Met all my expectations.
This review is for HP 27 All-in-One Desktop Computer, Intel Core i5-1335U, 8GB RAM, 265GB SSD, Mouse, Keyboard & Webcam Included, Windows 11
3up votes 3
0down votes 0
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Jazzy D
Verified Buyer
Reviewed at:
hp.com
Posted Jul 30, 2025
This is the one PC that I've been waiting for.
Nice drsign. The setup was relatively easy. Looking forward to learning allits uses.
This review is for HP 23.8 inch All-in-One 24-cr1085t PC
0up votes 0
0down votes 0
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TB321
Verified Buyer
Reviewed at:
hp.com
Posted Jul 30, 2025
Satisfied Customer
Very happy with this all-in-one computer. Large screen. Fast response time. Easy set-up.
This review is for HP 23.8 inch All-in-One 24-cr1085t PC
0up votes 0
0down votes 0
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Den1
Verified Buyer
Reviewed at:
store.hp.com
Posted Jul 30, 2025
Sadly disappointed lost Faith
Support was good but the product lacking in what expected of a product in 2025 had less than the forerunner which is 6 years old
This review is for HP 23.8 inch All-in-One 24-cr1000a PC
0up votes 0
0down votes 0
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R.T.
Verified Buyer
Posted Jul 29, 2025
Requested Review
The HP 27 is big improvement over my old HP. My overall rating for the computer is excellent but I have only had it for a week. My only complaint is there is no instruction manel. I think there is a camera and microphone but I have no instructions of how to access these functions. After I have all my data up and running I will contact Staples to find out how to add a...
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This review is for HP 27 All-in-One Desktop Computer, Intel Core i5-1335U, 8GB RAM, 265GB SSD, Mouse, Keyboard & Webcam Included, Windows 11
4up votes 4
0down votes 0
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P.E.
Verified Buyer
Posted Jul 28, 2025
Nice uphgrade
A nice change to my 8 y/o PC. Just remember to review the storage.....i had to purchase more storage due to my pics and videos in my old PC.
This review is for HP 24-cr0026 23.8 All-in-One Desktop Computer, Intel Core i3-N300, 8GB Memory, 256GB SSD (9W2H5AA#ABA)
2up votes 2
0down votes 0
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SAM L.
Verified Buyer
Posted Jul 27, 2025
HP 27" All-in-One Desktop
I bought this Desktop from Staples HP is the best for me personally. Runs very fast love the screen and screen colors Very easy to set up the Desktop. Highly recommended. Thanks again.
This review is for HP 27 All-in-One Desktop Computer, Intel Core i5-1335U, 8GB RAM, 265GB SSD, Mouse, Keyboard & Webcam Included, Windows 11
5up votes 5
0down votes 0
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KENNETH D.
Verified Buyer
Posted Jul 26, 2025
New
Had to update for Windows 11 new type unit to me takes alot less desk space good feature will see how it works out
This review is for HP 24-cr0026 23.8 All-in-One Desktop Computer, Intel Core i3-N300, 8GB Memory, 256GB SSD (9W2H5AA#ABA)
2up votes 2
0down votes 0
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JULIE T.
Verified Buyer
Posted Jul 24, 2025
New basic desktop all-in-one
Great screen fast enough for me. But the plastic casing feels VERY light weight plastic. And it's lightly speckled finish makes it look like it needs dusting.
This review is for HP 27 All-in-One Desktop Computer, Intel Core i5-1335U, 8GB RAM, 265GB SSD, Mouse, Keyboard & Webcam Included, Windows 11
4up votes 4
0down votes 0
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JOHN D.
Verified Buyer
Posted Jul 23, 2025
New Computer
Very pleased with my experience with Staples. Good customer service goo price.
This review is for HP 24-cr0026 23.8 All-in-One Desktop Computer, Intel Core i3-N300, 8GB Memory, 256GB SSD (9W2H5AA#ABA)
2up votes 2
0down votes 0
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